Wyndham House Surgery

PCN Administration and Finance Assistant

The closing date is 04 January 2026

Job summary

This role is advertised on behalf of the Culm Valley Primary Care Network

This is an exciting role for an experienced administrator/bookkeeper that can be primarily home based with flexible working between the hours of 9 and 4. Some meetings with PCN staff and stakeholders will be required within the PCNs area of responsibility.

Our practices are based in Cullompton, Sampford Peverell, Hemyock and Silverton all of which are in Devon.

The role is for 12 hours per week and the successful applicant will support our Clinical Director with all aspects of administration and financial support. The role will be varied and the postholder will support the Board at all PCN meetings and play an active part in structuring the PCNs provision of services across the Culm Valley area.

The postholder will need to be available on Tuesday mornings between 9 and 12 to attend weekly meetings with the Clinical Director and Monthly meetings with the wider Board, these will mainly be held on Microsoft teams but quarterly meetings are held at one of our above mentioned sites.

The postholder will also occasionally be required to attend other ad hoc meetings on behalf of the board at locations within Devon.

A clean driving licence is necessary.

Main duties of the job

The Administration & Finance Assistant will be responsible for undertaking a wide range of administrative duties and the provision of financial information to the Primary Care Network (PCN) multidisciplinary team.

Duties can include, but are not limited to, administration and monitoring of PCN projects, input and maintenance of PCN financial records, administration of all reimbursable schemes and provision of general administration support to the PCN Board.

The post-holder will be an integral part of the PCN team.

About us

The Culm Valley Primary Care Network is a collaborative venture between the following Primary Care GP practices.

College Surgery - Cullompton

Bramblehais Surgery - Cullompton

Sampford Peverell Surgery - Sampford Peverell

The Blackdown Practice - Hemyock

Wyndham House Surgery - Silverton

All of the PCN practices work in Devon

Together we provide services to 38,500 patients, providing evening and weekend appointments, Covid vaccination clinics, First Contact Physiotherapy, Social Prescribing and enhanced long term condition services under our PCN contract. We also employ at the practices additional staff under the PCN Additional Roles scheme GPs, Pharmacists, Paramedics and various administrative support roles.

The Board is made up of 5 GPs and 4 Practice Managers provided by the 5 practices. . The team have worked together for many years and have a great work ethic providing collaborative and innovative leadership.

We offer a supportive environment

Flexible working

Membership of the NHS pension scheme

Details

Date posted

16 December 2025

Pay scheme

Other

Salary

£16 to £18 an hour Rate dependent upon experience

Contract

Permanent

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

A5865-25-0000

Job locations

Silverton Health Centre

Fore Street

Silverton

Exeter

EX5 4HZ


The Blackdown Practice

Station Road

Hemyock

Cullompton

Devon

EX153SF


College Surgery Partnership

Willand Road

Cullompton

Devon

EX151FE


Job description

Job responsibilities

The following are the core responsibilities of the role . There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

Undertake a broad spectrum of administrative duties commensurate with the role.

Administration of Enhanced Access rota and submission of monthly returns.

Maintain financial records of the PCN, inputting to QuickBooks and reporting monthly on financial activity.

Administration associated with PCN clinical activities and reporting to ensure targeted outcome is achieved.

Provide to the PCN board, population health management information and compile risk stratification reports.

Administer the Additional roles reimbursement scheme (ARRs), ensuring all staff employed via ARRs are recorded appropriately on NHS systems and monthly reimbursement claims are made.

Complete the Monthly workforce data submission for PCN roles.

Arrange Monthly PCN meetings, provide agendas and take minutes arranging follow up of actions where appropriate.

Arrange and administer any required PCN training, including protected learning events. Where training costs are reimbursable ensure claims are made as appropriate.

Act as point of contact and project administrator for any PCN provided vaccination Programmes.

Administer PCN compliance with GDPR and data security processes and policies.

Ensure the PCN policies and protocols are up to date at all times. Assist with drafting new policies as and when required.

Act as the PCN Learning Disability champion

Act as the PCN Carers champion

Become the PCN ambassador for promotion of the NHSApp

Undertake all mandatory training and induction programs

In addition to the primary responsibilities, this role has the following wider responsibilities:

Participate in any audits as directed

Participate in local initiatives to enhance service delivery and patient care

Support and participate in shared learning

Job description

Job responsibilities

The following are the core responsibilities of the role . There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

Undertake a broad spectrum of administrative duties commensurate with the role.

Administration of Enhanced Access rota and submission of monthly returns.

Maintain financial records of the PCN, inputting to QuickBooks and reporting monthly on financial activity.

Administration associated with PCN clinical activities and reporting to ensure targeted outcome is achieved.

Provide to the PCN board, population health management information and compile risk stratification reports.

Administer the Additional roles reimbursement scheme (ARRs), ensuring all staff employed via ARRs are recorded appropriately on NHS systems and monthly reimbursement claims are made.

Complete the Monthly workforce data submission for PCN roles.

Arrange Monthly PCN meetings, provide agendas and take minutes arranging follow up of actions where appropriate.

Arrange and administer any required PCN training, including protected learning events. Where training costs are reimbursable ensure claims are made as appropriate.

Act as point of contact and project administrator for any PCN provided vaccination Programmes.

Administer PCN compliance with GDPR and data security processes and policies.

Ensure the PCN policies and protocols are up to date at all times. Assist with drafting new policies as and when required.

Act as the PCN Learning Disability champion

Act as the PCN Carers champion

Become the PCN ambassador for promotion of the NHSApp

Undertake all mandatory training and induction programs

In addition to the primary responsibilities, this role has the following wider responsibilities:

Participate in any audits as directed

Participate in local initiatives to enhance service delivery and patient care

Support and participate in shared learning

Person Specification

Experience

Essential

  • Experience of administrative duties
  • Experience in Bookkeeping

Desirable

  • Knowledge of QuickBooks accounting Program
  • Experience of working with the general public
  • Experience of working in a healthcare setting

Qualifications

Essential

  • A good standard of education with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English

Desirable

  • NVQ Level 2 in Health and Social Care

Knowledge and Skills

Essential

  • Excellent communication skills and effective in communicating and understanding project and wider NHS needs
  • Competent in the use of MS Office and Outlook
  • Excellent in the use of Microsoft Excel. Ability to extract insights from large amounts of data using features such as Tables, Pivot Tables, Conditional Formatting, Look-up and Filters
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • Ability to use own initiative, discretion, and sensitivity
  • Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
  • Ability to work as a team member and autonomously
  • Good organisational skills
  • Effectively utilise resources
  • Punctual and committed to supporting the team effort
  • High levels of integrity and loyalty
  • Flexible and cooperative
  • Motivated

Desirable

  • Clinical IT system user skills and the ability to extract information
  • Demonstrate personal accountability, emotional resilience and work well under pressure
  • Knowledge of and ability to work to key policies and procedures
Person Specification

Experience

Essential

  • Experience of administrative duties
  • Experience in Bookkeeping

Desirable

  • Knowledge of QuickBooks accounting Program
  • Experience of working with the general public
  • Experience of working in a healthcare setting

Qualifications

Essential

  • A good standard of education with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English

Desirable

  • NVQ Level 2 in Health and Social Care

Knowledge and Skills

Essential

  • Excellent communication skills and effective in communicating and understanding project and wider NHS needs
  • Competent in the use of MS Office and Outlook
  • Excellent in the use of Microsoft Excel. Ability to extract insights from large amounts of data using features such as Tables, Pivot Tables, Conditional Formatting, Look-up and Filters
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • Ability to use own initiative, discretion, and sensitivity
  • Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
  • Ability to work as a team member and autonomously
  • Good organisational skills
  • Effectively utilise resources
  • Punctual and committed to supporting the team effort
  • High levels of integrity and loyalty
  • Flexible and cooperative
  • Motivated

Desirable

  • Clinical IT system user skills and the ability to extract information
  • Demonstrate personal accountability, emotional resilience and work well under pressure
  • Knowledge of and ability to work to key policies and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wyndham House Surgery

Address

Silverton Health Centre

Fore Street

Silverton

Exeter

EX5 4HZ


Employer's website

https://www.wyndhamhousesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Wyndham House Surgery

Address

Silverton Health Centre

Fore Street

Silverton

Exeter

EX5 4HZ


Employer's website

https://www.wyndhamhousesurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Mark Dodds

wyndhamhouse.surgery@nhs.net

Details

Date posted

16 December 2025

Pay scheme

Other

Salary

£16 to £18 an hour Rate dependent upon experience

Contract

Permanent

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

A5865-25-0000

Job locations

Silverton Health Centre

Fore Street

Silverton

Exeter

EX5 4HZ


The Blackdown Practice

Station Road

Hemyock

Cullompton

Devon

EX153SF


College Surgery Partnership

Willand Road

Cullompton

Devon

EX151FE


Privacy notice

Wyndham House Surgery's privacy notice (opens in a new tab)