GP Receptionist

Job summary

Job summary

Job summary

Sheldon Medical Centre is a GP surgery based in Sheldon . We are a busy practice and we offer a range of health care services

We are looking for an experienced receptionist to join our team!

Main duties of the job

Job Responsibilities

• Dealing with patients requests via the telephone, triage and face to face

• Booking appointments with clinicians
• Co-ordinate emergency doctors requests
• Workflow and all relevant administration tasks within reception
• Faxing, handing mail, emailing and sending letters to patients
• Completing prescription requests

Flexibility of working hours is essential for this role as you may be asked to cover at short notice. The role is working Monday to Friday.

We are a large and happy team that consists of 1 partner, 2 salaried GPs, 1 Nurse, 1 physiotherapist, clinical pharmacists, physicians associate, Practice manager,Office Manager and reception staff.

Main duties of the job

Job responsibilities

Job Description

The post-holder will be a part of the reception team. They will be part of a reception front of house team responsible for the effective running and workload in the reception and report to the Deputy Manager/ Practice Manager.

Job Responsibilities

• Dealing with patients requests via the telephone and face to face

• Booking appointments with clinicians
• Co-ordinate emergency doctors requests
• Workflow and all relevant administration tasks within reception
• Faxing, handing mail, emailing and sending letters to patients
• Completing prescription requests

Flexibility of working hours is essential for this role as you may be asked to cover at short notice

Skills and experience

• Previous experience in a similar role within a GP or hospital setting is desirable.
• Having Systm one experience would be an advantage
• Having a self motivated and forward thinking approach
• Excellent organisational, planning skills and IT skills
• Excellent and effective communication skills

About us

We are committed to providing an inclusive and welcoming environment for our patients, staff and visitors. The values of our organisation include clear recognition of the importance of respecting and recognising each other as individuals. Our aim is to promote good relations meeting the needs of our patients service users, staff and visitors in the very best way, whilst celebrating the very positive benefits to be gained from being part of a diverse community.

Disability Awareness and Action Group - The practice is committed to eliminating disability discrimination takes its foundation from the key requirements of the Equality Act 2010. For a number of years, the Trust has had a Disability Awareness and Action Group. It meets four times a year to discuss how to improve the Trust services, accessibility and information distributed to patients, potential employees and carers/relatives.

Religion and Belief - The Equality Act 2010 outlaws discrimination in employment and vocational training on the grounds of religion or belief. The regulations apply to discrimination on grounds of religion, religious belief or similar philosophical belief