Job summary
We are seeking a reliable and organised administrator to support the day to day administrative operations of the practice. This role is essential in ensuring smooth running of practice systems, supporting clinical and non-clinical staff and providing a high standard of service to patients. This post is 25 hours per week. Monday - Friday 1pm - 6pm.
Main duties of the job
This is a key supporting role within the practice, ideal for someone who enjoys organisation, problem solving and working in a patient facing healthcare environment. Duties can include but are not limited to, read
coding information into patients clinical records, extracting data from
clinical correspondence and adding to patient clinical records, monitoring targets and recall systems, running searches and audits, notes summarising, referrals, private work request, scanning of documents.
About us
You will join a warm, supportive, and collaborative team. We pride ourselves on:
A positive, inclusive atmosphere where everyone feels valued
Strong teamwork, with colleagues who help and encourage each other
A proactive and patient-centred approach, always aiming for high-quality care
Respect, compassion, and professionalism in everything we do
Open communication, ensuring every team member is heard and supported
Our work ethic is rooted in reliability, kindness, and going the extra mile for our patients and one another. We are a busy practice, but we work together to make the environment enjoyable, friendly, and organised.
Job description
Job responsibilities
- Manage and monitor the referrals sent to secondary care
- Oversee the administration of private work (medical reports, letters, etc.) undertaken by the practice, ensuring that they are invoiced and completed in a timely manner
- Accurately input clinical data into patient records
- Run patient recall systems
- Monitor Quality Outcomes Frames (QoF) and other clinical audits and assist with
- administration in achieving QoF targets
- Assist with searches, recalls and audits for chronic disease management, ensuring that recalls letters / questionnaires are produced and sent out on time
- Assist doctors/managers with administration of enhance services and projects
- Summarise patient notes accurately and efficiently, in liaison with doctors, and in
- accordance with the timescale outlined in the GMS Contract, ensuring clinical
- information is added to the computer system accurately and efficiently
- Administer the electronic GP2GP system ensuring patients notes are processed and summarised in a timely manner
- Review and extract required data from clinical correspondence and inputting the data and Read Codes into the patients medical record in the computer system
- Ensure, as far as possible, that all data entered complies with the GMS Contract
- Advise doctors and staff in the correct use of Read Codes, shortcuts and GMS
- Guidelines and amend entries as appropriate
- Enter test / screening results and other clinical information
- Ensure that all relevant Safeguarding Adults and Child Protection information is entered into the computer system
- Maintain strict confidentiality in relation to all issues concerned within the service and adhere to the requirements of the Data Protection Act 1984, Information Governance and Caldicott Principles.
Job description
Job responsibilities
- Manage and monitor the referrals sent to secondary care
- Oversee the administration of private work (medical reports, letters, etc.) undertaken by the practice, ensuring that they are invoiced and completed in a timely manner
- Accurately input clinical data into patient records
- Run patient recall systems
- Monitor Quality Outcomes Frames (QoF) and other clinical audits and assist with
- administration in achieving QoF targets
- Assist with searches, recalls and audits for chronic disease management, ensuring that recalls letters / questionnaires are produced and sent out on time
- Assist doctors/managers with administration of enhance services and projects
- Summarise patient notes accurately and efficiently, in liaison with doctors, and in
- accordance with the timescale outlined in the GMS Contract, ensuring clinical
- information is added to the computer system accurately and efficiently
- Administer the electronic GP2GP system ensuring patients notes are processed and summarised in a timely manner
- Review and extract required data from clinical correspondence and inputting the data and Read Codes into the patients medical record in the computer system
- Ensure, as far as possible, that all data entered complies with the GMS Contract
- Advise doctors and staff in the correct use of Read Codes, shortcuts and GMS
- Guidelines and amend entries as appropriate
- Enter test / screening results and other clinical information
- Ensure that all relevant Safeguarding Adults and Child Protection information is entered into the computer system
- Maintain strict confidentiality in relation to all issues concerned within the service and adhere to the requirements of the Data Protection Act 1984, Information Governance and Caldicott Principles.
Person Specification
Qualifications
Essential
- Previous administrative experience, ideally within a healthcare or GP practice setting
- Strong organisational skills with the ability to manage multiple tasks
- Excellent written and verbal communication skills
- Good IT skills, including confidence using clinical or administrative systems
- Ability to work independently and as part of a team
Desirable
- Experience working in a GP practice or healthcare environment
- Familiarity with NHS systems, policies, or primary care processes
- Knowledge of confidentiality, data protection and information governance.
Person Specification
Qualifications
Essential
- Previous administrative experience, ideally within a healthcare or GP practice setting
- Strong organisational skills with the ability to manage multiple tasks
- Excellent written and verbal communication skills
- Good IT skills, including confidence using clinical or administrative systems
- Ability to work independently and as part of a team
Desirable
- Experience working in a GP practice or healthcare environment
- Familiarity with NHS systems, policies, or primary care processes
- Knowledge of confidentiality, data protection and information governance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
