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Kirkby Health Centre

Administration assistant

The closing date is 28 November 2025

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Job summary

Kirkby Health Centre is a busy GP surgery situated in the centre of Kirkby in Ashfield.

We are looking to recruit a admin assistant/receptionist to work as part of our team. The position is 20 hours per week over 4 days and occasional Saturdays, however, you will need to be flexible to change.

All applicants must have administration experience, good keyboard skills and be able to work to a high standard. Previous experience of working in a medical environment would be preferable but not essential as training will be given to the right candidate.

The role includes dealing with patients face to face and on the telephone, data input, prescriptions, typing of referrals and all other administration duties.

This is a temporary post which may lead to a permanent position.

Customer service and patient care is important within this role as we aim to provide the highest quality of care to our patients.

Job Types: Part-time, Temporary

Contract length: 6 months

Schedule:

  • Monday to Friday
  • Overtime
  • Weekend availability

Main duties of the job

The main duties include the following:

Dealing with patients face to face and via the telephone, booking appointments and dealing with queries.

Typing of letters and referrals

Issuing prescriptions

Data input

All general admin duties

About us

You will be a member of a small friendly admin team, you will need to be able to work the days required but also be flexible to change depending on the needs of the surgery.

Details

Date posted

03 November 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

A5855-25-0000

Job locations

62 Lowmoor Road

Kirkby in Ashfield

Nottinghamshire

Nottinghamshire

NG17 7LG


Job description

Job responsibilities

Kirkby Health Centre

Job Description

JOB DETAILS

Job Title Admin Assistant/Receptionist

Post Holder

JOB PURPOSE

To provide a helpful, efficient and comprehensive reception and administration service for staff, patients and visitors to the practice, working within agreed policies and procedures.

PRINCIPLE ACCOUNTABILITIES

1. To deal with enquiries from patients, visitors, other Healthcare professionals and outside agencies, providing information, taking messages

2. To organise appointments for clinical staff.

3. To process requests for prescriptions as per procedures.

4. To process internal and external mail.

5. To prepare clinic notes for nurses

6. To update computer patients records following attendance in surgery, clinics and hospital appointments

7. To organise transport according to protocol

8. To follow procedures to ensure patient follow up

9. To ensure home visits and messages are recorded in the appropriate way

10. To ensure patient confidentiality

11. To implement the out of hours message service

12. To help ensure safety and security, both personal and property including patients records and prescriptions and equipment

13. To provide clerical duties including audio typing, scanning, data entry, photocopying, faxing, filing and disposal of confidential waste

14. To ensure all electronic referrals and discharges are processed

15. To process electronic pathology links

16. To participate in training events relevant to the post and for the enhancement of services provided by the practice

17. To provide cover for colleagues during periods of absence and sickness

18. To adhere to the Practice Policies and Procedures including Health and Safety

This list is not exhaustive and duties will need to be undertaken to ensure the smooth and efficient running of the practice.

Infection Control

Apply and follow infection control measures within the practice according to local and national guidelines.

This includes:

Universal handwashing and hygiene precautions

MOST CHALLENGING ELEMENTS OF THE POST

To respond to the requests and demands from patients, visitors and staff whilst ensuring the highest standards of customer care are maintained.

To follow the practice code of conduct as described in the staff handbook.

Job description

Job responsibilities

Kirkby Health Centre

Job Description

JOB DETAILS

Job Title Admin Assistant/Receptionist

Post Holder

JOB PURPOSE

To provide a helpful, efficient and comprehensive reception and administration service for staff, patients and visitors to the practice, working within agreed policies and procedures.

PRINCIPLE ACCOUNTABILITIES

1. To deal with enquiries from patients, visitors, other Healthcare professionals and outside agencies, providing information, taking messages

2. To organise appointments for clinical staff.

3. To process requests for prescriptions as per procedures.

4. To process internal and external mail.

5. To prepare clinic notes for nurses

6. To update computer patients records following attendance in surgery, clinics and hospital appointments

7. To organise transport according to protocol

8. To follow procedures to ensure patient follow up

9. To ensure home visits and messages are recorded in the appropriate way

10. To ensure patient confidentiality

11. To implement the out of hours message service

12. To help ensure safety and security, both personal and property including patients records and prescriptions and equipment

13. To provide clerical duties including audio typing, scanning, data entry, photocopying, faxing, filing and disposal of confidential waste

14. To ensure all electronic referrals and discharges are processed

15. To process electronic pathology links

16. To participate in training events relevant to the post and for the enhancement of services provided by the practice

17. To provide cover for colleagues during periods of absence and sickness

18. To adhere to the Practice Policies and Procedures including Health and Safety

This list is not exhaustive and duties will need to be undertaken to ensure the smooth and efficient running of the practice.

Infection Control

Apply and follow infection control measures within the practice according to local and national guidelines.

This includes:

Universal handwashing and hygiene precautions

MOST CHALLENGING ELEMENTS OF THE POST

To respond to the requests and demands from patients, visitors and staff whilst ensuring the highest standards of customer care are maintained.

To follow the practice code of conduct as described in the staff handbook.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Minimum of 2 years experience working in an administrative role.

Desirable

  • Experience working in a GP surgery

Knowledge and skills

Essential

  • Good interpersonal and communication skills
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Minimum of 2 years experience working in an administrative role.

Desirable

  • Experience working in a GP surgery

Knowledge and skills

Essential

  • Good interpersonal and communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kirkby Health Centre

Address

62 Lowmoor Road

Kirkby in Ashfield

Nottinghamshire

Nottinghamshire

NG17 7LG


Employer's website

https://healthcentrekirkbyinashfield.co.uk (Opens in a new tab)

Employer details

Employer name

Kirkby Health Centre

Address

62 Lowmoor Road

Kirkby in Ashfield

Nottinghamshire

Nottinghamshire

NG17 7LG


Employer's website

https://healthcentrekirkbyinashfield.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Tracy Dudley

tracy.dudley2@nhs.net

01623752454

Details

Date posted

03 November 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

A5855-25-0000

Job locations

62 Lowmoor Road

Kirkby in Ashfield

Nottinghamshire

Nottinghamshire

NG17 7LG


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