Job summary
We are part of Suffolk Primary Care, which is a group of GP practices delivering patient care across Suffolk. We are seeking to recruit an enthusiastic and flexible Administrator, with excellent interpersonal skills, to join our fantastic team at Howard House Surgery in Felixstowe.
The vacancy is for 30 hours a week; however, this may be negotiable for the right candidate. Flexibility is crucial to accommodate training, holidays and occasional sickness.
Howard House Surgery supports in excess of 8500 patients from a diverse range of backgrounds. We have an established team with a strong focus on customer service and on developing staff in order to deliver excellent standards of patient care. We would love to hear from candidates with healthcare experience. IT and Office experience is essential. We are keen to hear from those that can show flexibility and a range of transferable skills.
We use SystmOne and askmyGP to facilitate effective and efficient ways of working.
You should be able to work calmly and professionally as part of a team, with the ability to multi-task. A strong command of written and spoken English with an excellent telephone manner is a must. Good time management skills and the ability to follow protocols and or instruction and attention to detail is essential.
We offer a competitive salary along with other employee benefits, and the opportunity to join the NHS pension scheme.
We plan to hold interviews W/C 25th August 2025.
Main duties of the job
The main responsibilities of the post holder will be to ensure timely, accurate and consistent recording of the clinical information onto the surgery computer system.
Working as part of a team, the post holder will be responsible for scanning, forwarding and coding clinical correspondence.
The Administrator role is to take responsibility for administrative aspects of the practice. They are responsible for various administrative duties and accountable to the Operations Supervisor and Practice Operations Manager.
About us
Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.
We are committed to equal employment opportunities and encourage applications from all qualified individuals.
Benefits of Working with SPC
NHS Pension Scheme:
- Defined benefits scheme
- Life insurance
- Family benefits, including adult dependents & children's pensions
- Ill health benefits
- 23.7% employer contribution
Electric Car Salary Sacrifice Scheme:
- Low monthly payments, no deposit, no credit check
- Fully comprehensive insurance, servicing, tyres & breakdown cover
- Up to £2,000 annual SPC contribution (subject to conditions)
Flexible Working Arrangements:
GP remote working options to accommodate personal commitments
Additional Benefits:
- Eye care vouchers
- Health service discounts, including a complimentary Blue Light Card for new starters
- Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
- Enhanced maternity & paternity terms
- High street discounts via our online portal
- Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships
At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.
Details
Date posted
06 August 2025
Pay scheme
Other
Salary
£12.89 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A5843-25-0001
Job locations
Howard House Surgery
31 Orwell Road
Felixstowe
Suffolk
IP11 7DD
Employer details
Employer name
Howard House Surgery
Address
Howard House Surgery
31 Orwell Road
Felixstowe
Suffolk
IP11 7DD
Employer's website
https://suffolkprimarycare.uk/howard-house-surgery/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
