Go back
Dr B McNeil & Partners

Senior Administrator

Information:

This job is now closed

Job summary

This is a diverse role within a well-established, fast paced GP practice. The post holder will be responsible for the day-to-day supervision of reception and associated functions ensuring they are carried out in accordance with agreed procedures, protocols and timescales, reporting to the Practice Manager as necessary.

Main duties of the job

Facilitate effective communication and general assistance to the practice team and Practice Manager, and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To undertake a variety of administrative duties to assist in the smooth running of the practice.

Communicates complex information with all clinical and administrative staff and external agencies. Good standard of keyboard skills and continuous use of a VDU to input patient information into computer. Excellent interpersonal skills and telephone manner is essential.

About us

Meddygfa Taf is a semi-rural Medical Practice, currently serving a patient population of 7700. We have a strong educational ethos and are a training practice for GP registrars, medical and nursing students.

Meddygfa Taf comprises of 6 GP Partners, 4 Practice Nurses, 2 Healthcare Assistants, Phlebotomist and a Pharmacy Technician. We have a reception/administration team comprising of 14 members of staff.

Details

Date posted

20 January 2025

Pay scheme

Other

Salary

£14.53 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A5842-25-0000

Job locations

Meddygfa Taf

North Road

Whitland

Carmarthenshire

SA32 0AU


Job description

Job responsibilities

This is a diverse role within a well-established, fast paced GP practice. The post holder will be responsible for the day-to-day supervision of reception and associated functions ensuring they are carried out in accordance with agreed procedures, protocols and timescales, reporting to the Practice Manager as necessary.

Facilitate effective communication and general assistance to the practice team and Practice Manager, and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To undertake a variety of administrative duties to assist in the smooth running of the practice. Communicates complex information with all clinical and administrative staff and external agencies.

Good standard of keyboard skills and continuous use of a VDU to input patient information into computer. Excellent interpersonal skills and telephone manner is essential.

Job description

Job responsibilities

This is a diverse role within a well-established, fast paced GP practice. The post holder will be responsible for the day-to-day supervision of reception and associated functions ensuring they are carried out in accordance with agreed procedures, protocols and timescales, reporting to the Practice Manager as necessary.

Facilitate effective communication and general assistance to the practice team and Practice Manager, and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To undertake a variety of administrative duties to assist in the smooth running of the practice. Communicates complex information with all clinical and administrative staff and external agencies.

Good standard of keyboard skills and continuous use of a VDU to input patient information into computer. Excellent interpersonal skills and telephone manner is essential.

Person Specification

Qualifications

Essential

  • NVQ level 3 in Administration or similar
  • subject and/or equivalent
  • experience of
  • administration/office skills
  • and knowledge
  • Knowledge of Primary
  • Care/NHS
  • Familiar and competent with
  • Microsoft IT packages,
  • especially Work, Excel and
  • PowerPoint.
  • Familiar and confident using
  • email and searching the
  • internet.
  • Excellent verbal and written
  • communication skills
  • Ability to work to meet
  • deadlines
  • Ability to prioritise
  • Self-motivated and able to
  • work without supervision
  • Able to work as part of a
  • team
  • Good organisational skills
  • Professional attitude

Desirable

  • ECDL or equivalent
  • experience and or
  • qualifications
  • Previous experience
  • with a medical
  • practice/environment
  • Medical systems e.g.
  • VISION, DOCMAN
  • Welsh Speaker
  • Knowledge of Medical
  • Terminology
Person Specification

Qualifications

Essential

  • NVQ level 3 in Administration or similar
  • subject and/or equivalent
  • experience of
  • administration/office skills
  • and knowledge
  • Knowledge of Primary
  • Care/NHS
  • Familiar and competent with
  • Microsoft IT packages,
  • especially Work, Excel and
  • PowerPoint.
  • Familiar and confident using
  • email and searching the
  • internet.
  • Excellent verbal and written
  • communication skills
  • Ability to work to meet
  • deadlines
  • Ability to prioritise
  • Self-motivated and able to
  • work without supervision
  • Able to work as part of a
  • team
  • Good organisational skills
  • Professional attitude

Desirable

  • ECDL or equivalent
  • experience and or
  • qualifications
  • Previous experience
  • with a medical
  • practice/environment
  • Medical systems e.g.
  • VISION, DOCMAN
  • Welsh Speaker
  • Knowledge of Medical
  • Terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr B McNeil & Partners

Address

Meddygfa Taf

North Road

Whitland

Carmarthenshire

SA32 0AU


Employer's website

https://www.meddygfataf.wales.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Dr B McNeil & Partners

Address

Meddygfa Taf

North Road

Whitland

Carmarthenshire

SA32 0AU


Employer's website

https://www.meddygfataf.wales.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Kathryn Pritchard

kathryn.pritchard2@wales.nhs.uk

01994240195

Details

Date posted

20 January 2025

Pay scheme

Other

Salary

£14.53 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A5842-25-0000

Job locations

Meddygfa Taf

North Road

Whitland

Carmarthenshire

SA32 0AU


Supporting documents

Privacy notice

Dr B McNeil & Partners's privacy notice (opens in a new tab)