Station Street Surgery

GP Receptionist

The closing date is 30 September 2025

Job summary

We are looking for an enthusiastic and organized individual to join our team as a Receptionist at our GP surgery. Using EMIS, you will be the first point of contact for patients, handling appointments, telephone inquiries, and prescription requests while ensuring accurate record-keeping and smooth communication. This role is ideal for someone with excellent customer service skills, attention to detail, and experience in a busy healthcare environment. Familiarity with EMIS is highly desirable. Be part of a supportive team making a difference in patient care!

PLEASE NOTE :The role initially requires 20-25 hours per week, with afternoon shifts starting from 1:00 PM to 6:30 PM. These hours may adjust in the future based on the needs of the practice.

Main duties of the job

Managing patient correspondence, referrals, and documentation

Maintaining accurate patient records using EMIS Web

Overseeing site administration tasks to ensure the smooth daily operation of the surgery including reception management .

Liaising with patients, healthcare professionals, and other services.

Using Docman for scanning and summarizing medical records.

About us

St Nicolas is a branch of Station street surgery. We are in process of building a strong team that can grow and work together for years to come. Station street surgery is a well developed team with a continuing expanding workforce which requires a new team member with a flexible approach to providing outstanding patient care.

Details

Date posted

22 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

A5837-25-0002

Job locations

Station Street Surgery

45 Station Street

Atherstone

Warwickshire

CV9 1DB


Nhs Warwickshire

Windermere Avenue

Nuneaton

Warwickshire

CV11 6HH


Job description

Job responsibilities

Managing patient correspondence, referrals, and documentation

Maintaining accurate patient records using EMIS Web

Overseeing site administration tasks to ensure the smooth daily operation of the surgery including reception management .

Liaising with patients, healthcare professionals, and other services.

Using Docman for scanning and summarizing medical records.

Job description

Job responsibilities

Managing patient correspondence, referrals, and documentation

Maintaining accurate patient records using EMIS Web

Overseeing site administration tasks to ensure the smooth daily operation of the surgery including reception management .

Liaising with patients, healthcare professionals, and other services.

Using Docman for scanning and summarizing medical records.

Person Specification

Experience

Essential

  • Previous GP Surgery Experience: Demonstrated experience in a similar administrative and secretarial role within a GP practice or primary care setting. Proficiency in EMIS Web: Strong working knowledge of EMIS Web for managing patient records, appointments, and correspondence. Administrative Skills: Proven ability to manage administrative tasks such as filing, record-keeping, scheduling, and correspondence in a healthcare environment. IT Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and other relevant software.

Desirable

  • NHS or Primary Care Experience: Familiarity with NHS systems, processes, and healthcare protocols. Experience with CQC Requirements: Knowledge of Care Quality Commission (CQC) standards and the ability to ensure compliance within the practice.
Person Specification

Experience

Essential

  • Previous GP Surgery Experience: Demonstrated experience in a similar administrative and secretarial role within a GP practice or primary care setting. Proficiency in EMIS Web: Strong working knowledge of EMIS Web for managing patient records, appointments, and correspondence. Administrative Skills: Proven ability to manage administrative tasks such as filing, record-keeping, scheduling, and correspondence in a healthcare environment. IT Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and other relevant software.

Desirable

  • NHS or Primary Care Experience: Familiarity with NHS systems, processes, and healthcare protocols. Experience with CQC Requirements: Knowledge of Care Quality Commission (CQC) standards and the ability to ensure compliance within the practice.

Employer details

Employer name

Station Street Surgery

Address

Station Street Surgery

45 Station Street

Atherstone

Warwickshire

CV9 1DB


Employer's website

https://www.stationstreetsurgery.co.uk (Opens in a new tab)

Employer details

Employer name

Station Street Surgery

Address

Station Street Surgery

45 Station Street

Atherstone

Warwickshire

CV9 1DB


Employer's website

https://www.stationstreetsurgery.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Mrs Lisa Bird

lisa.bird@nhs.net

07455984071

Details

Date posted

22 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

A5837-25-0002

Job locations

Station Street Surgery

45 Station Street

Atherstone

Warwickshire

CV9 1DB


Nhs Warwickshire

Windermere Avenue

Nuneaton

Warwickshire

CV11 6HH


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