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Whitwick Road Surgery

Maternity Cover - Receptionist / Administrator

The closing date is 27 April 2026

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Job summary

We are seeking a friendly, organised, and proactive individual to join our busy GP practice as a Receptionist on a maternity cover basis.

Main duties of the job

  • Greeting patients and visitors in a professional and welcoming manner
  • Managing incoming calls and booking appointments
  • Handling patient queries with sensitivity and confidentiality
  • Updating and maintaining patient records
  • Liaising with clinical staff to ensure smooth day-to-day operations

    • About us

  • Supportive and friendly team environment
  • Training provided
  • Opportunity to gain experience within a healthcare setting

    • Details

    Date posted

    31 March 2026

    Pay scheme

    Other

    Salary

    £12.71 an hour

    Contract

    Fixed term

    Duration

    12 months

    Working pattern

    Flexible working

    Reference number

    A5825-26-0011

    Job locations

    Whitwick Road Surgery

    Whitwick Road

    Coalville

    Leicestershire

    LE67 3FA


    Job description

    Job responsibilities

    The GP Receptionist is the first point of contact for patients and visitors, providing a professional and welcoming service. The role involves managing front desk operations, handling telephone and online enquiries, booking and coordinating appointments, and supporting the smooth running of the practice. The receptionist works closely with GPs, nurses, and administrative staff while ensuring patient confidentiality is maintained at all times.

    Job description

    Job responsibilities

    The GP Receptionist is the first point of contact for patients and visitors, providing a professional and welcoming service. The role involves managing front desk operations, handling telephone and online enquiries, booking and coordinating appointments, and supporting the smooth running of the practice. The receptionist works closely with GPs, nurses, and administrative staff while ensuring patient confidentiality is maintained at all times.

    Person Specification

    Qualifications

    Essential

    • GCSE grade A to C in English and Maths

    Desirable

    • Experience in customer services and administration helpful. Previous knowledge of Systmone an advantage.
    Person Specification

    Qualifications

    Essential

    • GCSE grade A to C in English and Maths

    Desirable

    • Experience in customer services and administration helpful. Previous knowledge of Systmone an advantage.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Additional information

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Employer details

    Employer name

    Whitwick Road Surgery

    Address

    Whitwick Road Surgery

    Whitwick Road

    Coalville

    Leicestershire

    LE67 3FA


    Employer's website

    https://whitwickroadsurgery.co.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Whitwick Road Surgery

    Address

    Whitwick Road Surgery

    Whitwick Road

    Coalville

    Leicestershire

    LE67 3FA


    Employer's website

    https://whitwickroadsurgery.co.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Operations Manager

    Michaela Walster

    michaela.walster@nhs.net

    01530836507

    Details

    Date posted

    31 March 2026

    Pay scheme

    Other

    Salary

    £12.71 an hour

    Contract

    Fixed term

    Duration

    12 months

    Working pattern

    Flexible working

    Reference number

    A5825-26-0011

    Job locations

    Whitwick Road Surgery

    Whitwick Road

    Coalville

    Leicestershire

    LE67 3FA


    Supporting documents

    Privacy notice

    Whitwick Road Surgery's privacy notice (opens in a new tab)