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Ormskirk Medical Practice

Medical Receptionist

Information:

This job is now closed

Job summary

Ormskirk Medical Practice is looking for an enthusiastic Part Time Medical Receptionists to join our Practice.

Ideally you will have previous experience but this is not essential as we can provide training for the right candidate. The Practice uses EMIS WEB and knowledge of this would be useful. We would expect the ideal candidate to have excellent customer service skills, be well organised and efficient. We are a busy practice and experience in working in a fast paced organisation will be essential.

The role is 30 hours per week over 5 days ( Monday - Friday ) The shifts are 07.45am -13.45am or 12.30pm-6.30 pm These are on alternate weeks

Job Type: Part-time

Pay: £12.14 per hour

Expected hours: 30 per week

Benefits:

  • Company pension

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Medical Receptionist: 1 year (preferred)

Work Location: In person

Main duties of the job

The main duties will include assisting our patients at reception and via the telephone, plus administrative tasks. You will liaise with the clinical team within the Practice and external organisations such as secondary care and other healthcare agencies.

About us

We are a family GP practice in the town center of Ormskirk. We have 2 GP partners and 4 salaried GP's, An ANP, 2 Practice Nurses and a HCA

Details

Date posted

18 December 2024

Pay scheme

Other

Salary

Depending on experience £12.14 per hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5814-24-0001

Job locations

18 Derby Street

Ormskirk

Lancashire

L39 2BY


Job description

Job responsibilities

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.

To act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.

Job description

Job responsibilities

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.

To act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • Excellent communication skills (written and oral)
  • Clear, polite telephone manner
  • Good interpersonal skills
  • Ability to follow policy and procedure

Desirable

  • Experience of working with the general public
  • Clinical IT system user skills
  • Ability to work under pressure

Experience

Essential

  • Excellent communication skills (written and oral)
  • Clear, polite telephone manner
  • Ability to work as a team member and autonomously

Desirable

  • Polite and confident
  • Flexible and cooperative
  • Experience of working in a GP Practice
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • Excellent communication skills (written and oral)
  • Clear, polite telephone manner
  • Good interpersonal skills
  • Ability to follow policy and procedure

Desirable

  • Experience of working with the general public
  • Clinical IT system user skills
  • Ability to work under pressure

Experience

Essential

  • Excellent communication skills (written and oral)
  • Clear, polite telephone manner
  • Ability to work as a team member and autonomously

Desirable

  • Polite and confident
  • Flexible and cooperative
  • Experience of working in a GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ormskirk Medical Practice

Address

18 Derby Street

Ormskirk

Lancashire

L39 2BY


Employer's website

https://www.ormskirkmedicalpractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Ormskirk Medical Practice

Address

18 Derby Street

Ormskirk

Lancashire

L39 2BY


Employer's website

https://www.ormskirkmedicalpractice.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager/Deputy Practice Manager

Miss Alex Lace

Alex.lace@nhs.net

Details

Date posted

18 December 2024

Pay scheme

Other

Salary

Depending on experience £12.14 per hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5814-24-0001

Job locations

18 Derby Street

Ormskirk

Lancashire

L39 2BY


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