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Mid Norfolk Healthcare Ltd

PCN Health & Wellbeing Coach

Information:

This job is now closed

Job summary

The post holder is a Health and Wellbeing Coach who acts within their professional boundaries to support people with lower levels of patient activation to develop the knowledge, skills, and confidence to manage their health and wellbeing.

The role will be to increase patient ability to access and utilise community support whilst providing access to self-management education, peer support and social prescribing.

Health and wellbeing coaches take an approach that considers the whole person in addressing existing issues and encourages proactive prevention of new illnesses.

The approach will be to appreciate patients circumstances in a non-judgemental manner. This will result in the need for positive communication and negotiation skills that will support the patients personal choices. The post holder will identify opportunities and develop and deliver project recommendations for services and actions needed for active lifestyles that contribute to health outcomes, community safety and independent living in the Primary Care Network

The role will be an integral part of the general practice team and the individual will be working across practices within the PCN to enhance individual patient case management, follow up and ongoing support.

Main duties of the job

The coach will play a critical role in engaging patients and use health coaching techniques to support them to take an active role in their health and wellbeing.

The post holder will have a key role in helping to raise the local populations awareness of the support groups and opportunities available to assist them in achieving their health and wellbeing goals.

You will work in partnership with your clinical and non-clinical colleagues, management support and the wider PCN to ensure the role delivers the best possible outcomes for our patients.

About us

Mid Norfolk PCN are recruiting for a PCN Health & Wellbeing Coach.

The postholder will be supporting the following GP practices in Mid Norfolk PCN.

  • Elmham Surgery
  • Mattishall & Lenwade Surgeries
  • Orchard Surgery
  • Shipdham Surgery
  • Theatre Royal Surgery
  • Toftwood Medical Centre

Details

Date posted

28 August 2024

Pay scheme

Other

Salary

£15 an hour dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5797-24-0007

Job locations

Doctors Surgery

15 Dereham Road

Mattishall

Dereham

Norfolk

NR20 3QA


Job description

Job responsibilities

  • To work as part of a multi-disciplinary team in a patient facing role to assess and treat patients using expert knowledge.

  • To be responsible for the assessment of new patients with subsequent production and completion of individual care plans.

  • To coach and motivate patients through multiple sessions to identify their needs set goals and support them to implement their personalised health and care plan.

  • To provide personalised support to individuals, their families and carers to ensure that they are active participants in their own healthcare and to empower them to take more control in manging their own health and wellbeing, to live independently and to improve their health outcomes through the following:

  • Providing interventions such as self-management, education, and peer support
  • Supporting people to establish and attain goals set by the person based on what is important to them, building on goals that are important to the individual
  • Working with the social prescribing service to connect them to community-based activities which support their health and wellbeing.

Job description

Job responsibilities

  • To work as part of a multi-disciplinary team in a patient facing role to assess and treat patients using expert knowledge.

  • To be responsible for the assessment of new patients with subsequent production and completion of individual care plans.

  • To coach and motivate patients through multiple sessions to identify their needs set goals and support them to implement their personalised health and care plan.

  • To provide personalised support to individuals, their families and carers to ensure that they are active participants in their own healthcare and to empower them to take more control in manging their own health and wellbeing, to live independently and to improve their health outcomes through the following:

  • Providing interventions such as self-management, education, and peer support
  • Supporting people to establish and attain goals set by the person based on what is important to them, building on goals that are important to the individual
  • Working with the social prescribing service to connect them to community-based activities which support their health and wellbeing.

Person Specification

Experience

Essential

  • Evidence of a CPD portfolio.
  • Experience of working with groups.
  • Experience in health and nutrition work with patients.
  • Demonstrable experience of working with a wide range of ages and patient demographics.

Desirable

  • Broad knowledge of general practice.
  • An appreciation of the new NHS landscape including relationships between individual practices, PCN's and the commissioners.
  • Experience with alcohol or drugs intervention.
  • Smoking cessation training (or working towards completion).

Qualifications

Essential

  • Educated to GCSE level or equivalent.
  • GCSE Mathematics & English (C or above).
  • The Personalised Care Institute will set out what training is available and expected for health coaching link workers.
Person Specification

Experience

Essential

  • Evidence of a CPD portfolio.
  • Experience of working with groups.
  • Experience in health and nutrition work with patients.
  • Demonstrable experience of working with a wide range of ages and patient demographics.

Desirable

  • Broad knowledge of general practice.
  • An appreciation of the new NHS landscape including relationships between individual practices, PCN's and the commissioners.
  • Experience with alcohol or drugs intervention.
  • Smoking cessation training (or working towards completion).

Qualifications

Essential

  • Educated to GCSE level or equivalent.
  • GCSE Mathematics & English (C or above).
  • The Personalised Care Institute will set out what training is available and expected for health coaching link workers.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid Norfolk Healthcare Ltd

Address

Doctors Surgery

15 Dereham Road

Mattishall

Dereham

Norfolk

NR20 3QA


Employer's website

https://www.mattishallsurgery.co.uk (Opens in a new tab)

Employer details

Employer name

Mid Norfolk Healthcare Ltd

Address

Doctors Surgery

15 Dereham Road

Mattishall

Dereham

Norfolk

NR20 3QA


Employer's website

https://www.mattishallsurgery.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PCN Assistant

Sarah Lloyd

sarah.lloyd57@nhs.net

Details

Date posted

28 August 2024

Pay scheme

Other

Salary

£15 an hour dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5797-24-0007

Job locations

Doctors Surgery

15 Dereham Road

Mattishall

Dereham

Norfolk

NR20 3QA


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