Job summary
Wood End Health Centre have an exciting opportunity to join our forward thinking, innovative 8000 patient practice. We are currently looking to appoint a Practice Manager to lead and inspire our team, and to support the GP Partners in developing and evolving the Practice.
The Practice is two miles from Coventry city centre and has mixed demographics including high levels of deprivation, offering the successful candidate an opportunity to really make a difference to our community. Our core ethos is to provide high quality, accessible Primary Care services for all our patients, designing care around their needs, whilst adapting to the ever changing challenges and demands of Primary Care and the NHS.
Main duties of the job
Job Summary: Provide excellent leadership and management skills to enable the practice to meet its agreed aims and objectives within a profitable, efficient, safe, and effective working environment.
The main duties and skills will include work in the following areas:
Strategic management, financial planning and management, proficiency in IT systems, business development, contract delivery and performance, personnel management and well being, organisational patient services and patient links, training and development, CQC compliance.
Previous experience of working in the NHS at senior management level would be an advantage.
Salary £45,000 £55,000 depending on experience.
Closing date is 31.01.24 but early application is encouraged as we plan to proceed with interviews as soon as possible, and may bring the closing date forward once sufficient applications are received.
Please note unsuccessful candidates will not be contacted.
To apply or for more information, please send your CV with a covering letter to: cwicb.practicemanagerwoodend@nhs.net
About us
We are a friendly training practice, with three partners and two salaried GPs (one working as a Trailblazer deprivation fellow) and we also host medical students from Warwick Medical School. We work closely and collaboratively with our PCN (Sowe Valley) who share in our values. We are a high QOF achieving practice and were rated as Good by CQC in 2022.
Job description
Job responsibilities
To manage and coordinate all aspects of organisation functionality, motivating and managing staff, optimising efficiency and financial performance, ensuring the organisation achieves its long-term strategic objectives in a safe and effective working environment. Through innovative ways of working, lead the team in promoting ED&D, SHEF, quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development and ensure the organisation complies with CQC regulations.
Provide excellent leadership and management skills to enable the practice to meet its agreed aims and objectives within a profitable, efficient, safe, and effective working environment.
The main duties and skills will include work in the following areas:
Strategic management, financial planning and management, proficiency in IT systems, business development, contract delivery and performance, personnel management and well being, organisational patient services and patient links, training and development, CQC compliance.
Previous experience of working in the NHS at senior management level would be an advantage.
Job description
Job responsibilities
To manage and coordinate all aspects of organisation functionality, motivating and managing staff, optimising efficiency and financial performance, ensuring the organisation achieves its long-term strategic objectives in a safe and effective working environment. Through innovative ways of working, lead the team in promoting ED&D, SHEF, quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development and ensure the organisation complies with CQC regulations.
Provide excellent leadership and management skills to enable the practice to meet its agreed aims and objectives within a profitable, efficient, safe, and effective working environment.
The main duties and skills will include work in the following areas:
Strategic management, financial planning and management, proficiency in IT systems, business development, contract delivery and performance, personnel management and well being, organisational patient services and patient links, training and development, CQC compliance.
Previous experience of working in the NHS at senior management level would be an advantage.
Person Specification
Personal Qualities
Essential
- Polite and confident.
- Flexible and cooperative.
- Excellent interpersonal skills.
- Motivated and proactive.
- Ability to use initiative and judgement.
- Forward thinker with a solutions focused approach.
- High levels of integrity and loyalty.
- Sensitive and empathetic in distressing situations.
- Ability to work under pressure.
- Confident, assertive and resilient.
- Ability to drive and deliver change effectively.
Other requirements
Essential
- Flexibility to work outside of core office hours.
- Disclosure Barring Service (DBS) check.
- Maintain confidentiality at all times.
Desirable
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills.
- See attached person specification.
Desirable
- Educated to degree level in healthcare or business.
- Leadership and/or management qualification.
- AMSPAR qualification.
- See attached person specification.
Experience
Essential
- Experience of working with the general public.
- Experience of managing accounting procedures including budget and cash flow forecasting.
- Experience of managing large multidisciplinary teams.
- Experience of performance management including appraisal writing, staff development and disciplinary procedures.
- Experience of successfully developing and implementing projects.
- Experience of workforce planning, forecasting and development.
- See attached person specification.
Desirable
- NHS/primary care general practice experience.
- Relevant health and safety experience.
- Experience of working in a healthcare setting.
- See attached person specification.
Skills
Essential
- Ability to exploit and negotiate opportunities to enhance service delivery.
- Excellent communication skills (written, oral and presenting).
- Strong IT skills (generic).
- Excellent leadership skills.
- Strategic thinker and negotiator.
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment.
- Effective time management (planning and organising).
- Ability to network and build relationships.
- Proven problem solving and analytical skills.
- Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions.
- Ability to develop, implement and embed policy and procedure.
- See attached person specification.
Desirable
Person Specification
Personal Qualities
Essential
- Polite and confident.
- Flexible and cooperative.
- Excellent interpersonal skills.
- Motivated and proactive.
- Ability to use initiative and judgement.
- Forward thinker with a solutions focused approach.
- High levels of integrity and loyalty.
- Sensitive and empathetic in distressing situations.
- Ability to work under pressure.
- Confident, assertive and resilient.
- Ability to drive and deliver change effectively.
Other requirements
Essential
- Flexibility to work outside of core office hours.
- Disclosure Barring Service (DBS) check.
- Maintain confidentiality at all times.
Desirable
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills.
- See attached person specification.
Desirable
- Educated to degree level in healthcare or business.
- Leadership and/or management qualification.
- AMSPAR qualification.
- See attached person specification.
Experience
Essential
- Experience of working with the general public.
- Experience of managing accounting procedures including budget and cash flow forecasting.
- Experience of managing large multidisciplinary teams.
- Experience of performance management including appraisal writing, staff development and disciplinary procedures.
- Experience of successfully developing and implementing projects.
- Experience of workforce planning, forecasting and development.
- See attached person specification.
Desirable
- NHS/primary care general practice experience.
- Relevant health and safety experience.
- Experience of working in a healthcare setting.
- See attached person specification.
Skills
Essential
- Ability to exploit and negotiate opportunities to enhance service delivery.
- Excellent communication skills (written, oral and presenting).
- Strong IT skills (generic).
- Excellent leadership skills.
- Strategic thinker and negotiator.
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment.
- Effective time management (planning and organising).
- Ability to network and build relationships.
- Proven problem solving and analytical skills.
- Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions.
- Ability to develop, implement and embed policy and procedure.
- See attached person specification.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.