East Cleveland PCN Ltd

Pharmacy Technician

The closing date is 02 February 2026

Job summary

The post-holder will play a key role in supporting clinically and cost-effective prescribing provision across the network population - improving patient outcomes and helping to relieve service and financial pressures across the PCN.

Main duties of the job

Undertaking patient-facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.

Carrying out medicines optimisation tasks, including effective medicine administration, supporting medication reviews and medicines reconciliation. Where required, the post holder will utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

Support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, as determined by the PCN. This will include linking in with community pharmacists, and referring to the Clinical Pharmacist for structured medication reviews.

Providing specialist expertise, where competent to do so, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling health inequalities.

Taking a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacist for more complex patients.

Supporting initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.

Working with the PCN multi-disciplinary team to ensure effective medicines optimisation, including implementing efficient ordering and return processes and reducing wastage.

About us

East Cleveland PCN Ltd is a forward-thinking Primary Care Network with patient-centred care at its heart.

As part of its ambitions to deliver truly transformative care, the PCN is committed to the development of a proactive, multi-disciplinary team that works hand-in-hand with patients to maximise its role in improving population health and wellbeing and reducing inequalities.

The post-holder will be a key part of the emerging network - helping to create a progressive and innovative PCN offer, through a culture of reflective learning and continuous improvement.

The PCN values collaboration and creativity - creating strong and trusting relationships with key system partners and local communities, through a shared ambition to improve health outcomes for its local population.

Details

Date posted

19 January 2026

Pay scheme

Other

Salary

£31,049 to £37,796 a year depending upon experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A5736-26-0001

Job locations

Windermere Drive

Skelton-in-cleveland

Saltburn-by-the-sea

Cleveland

TS12 2TG


Job description

Job responsibilities

As part of East Cleveland PCN Ltd's multi-disciplinary team, the post-holder will play a key role in developing and maintaining clinically and cost-effective prescribing provision across the network population - improving patient outcomes and helping to relieve service and financial pressures across the PCN.

The role will include supported progression through the CPPE Primary Care Pharmacy Education Pathway, providing an exciting opportunity to develop knowledge and skills in relation to patient-facing, person-centred and integrated care.

The post holder will be responsible for the care management of patients with chronic diseases undertaking clinical medication reviews to support the proactive management of complex polypharmacy patients. This will include, but not be limited to, elderly people in care homes, patients with multiple co-morbidities and those with learning disability and autism.

The post-holder will support the delivery of person-centred medicines optimisation, helping to support standardised approaches to care across the PCN and forging strong relationships with both specialist and community pharmacists to promote system-wide medicines optimisation and quality improvement.

Led by a Senior Clinical Pharmacist and working alongside a wider team of Clinical Pharmacists and Pharmacy Technicians across the network, the post-holder will provide day-to-day support to practices in regards to prescription and medication queries. They will support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safe prescribing providing expertise in clinical medicines advice, whilst proactively and reactively addressing both public and social care needs of the network population.

Providing training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).

Developing relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care, community pharmacy, secondary care and mental health.

Supervising practice reception teams in sorting and streamlining general prescription requests, so as to follow GPs and clinical pharmacists to review the more clinically complex requests.

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care setting, e.g. through clinical audit, supporting quality improvement and contributing to the Quality Outcome Framework and enhanced services.

Participate/assist in delivery of medicines optimisation incentive schemes and patient safety audits.

Carry-out housekeeping of patient records, as appropriate (e.g. dose optimisation and medicines synchronisation).

Job description

Job responsibilities

As part of East Cleveland PCN Ltd's multi-disciplinary team, the post-holder will play a key role in developing and maintaining clinically and cost-effective prescribing provision across the network population - improving patient outcomes and helping to relieve service and financial pressures across the PCN.

The role will include supported progression through the CPPE Primary Care Pharmacy Education Pathway, providing an exciting opportunity to develop knowledge and skills in relation to patient-facing, person-centred and integrated care.

The post holder will be responsible for the care management of patients with chronic diseases undertaking clinical medication reviews to support the proactive management of complex polypharmacy patients. This will include, but not be limited to, elderly people in care homes, patients with multiple co-morbidities and those with learning disability and autism.

The post-holder will support the delivery of person-centred medicines optimisation, helping to support standardised approaches to care across the PCN and forging strong relationships with both specialist and community pharmacists to promote system-wide medicines optimisation and quality improvement.

Led by a Senior Clinical Pharmacist and working alongside a wider team of Clinical Pharmacists and Pharmacy Technicians across the network, the post-holder will provide day-to-day support to practices in regards to prescription and medication queries. They will support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safe prescribing providing expertise in clinical medicines advice, whilst proactively and reactively addressing both public and social care needs of the network population.

Providing training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).

Developing relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care, community pharmacy, secondary care and mental health.

Supervising practice reception teams in sorting and streamlining general prescription requests, so as to follow GPs and clinical pharmacists to review the more clinically complex requests.

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care setting, e.g. through clinical audit, supporting quality improvement and contributing to the Quality Outcome Framework and enhanced services.

Participate/assist in delivery of medicines optimisation incentive schemes and patient safety audits.

Carry-out housekeeping of patient records, as appropriate (e.g. dose optimisation and medicines synchronisation).

Person Specification

Qualifications

Essential

  • BTEC in Pharmaceutical Sciences / QCF Level 3 in Pharmacy Services or equivalent.
  • Registered with the General Pharmaceutical Council.

Desirable

  • QCF Level 4 or above in a qualification relevant to the post.

Experience

Essential

  • Minimum 1 year post qualification experience.

Desirable

  • Experience in conducting medication reviews.
  • Experience in supporting the implementation of new policies and processes to improve the quality and safety of practice, in the context of medicines optimization.
  • Experience in working in a practice or care home setting in the capacity of providing patient-centred medicines optimisation support.

Knowledge and Skills

Essential

  • Knowledge and awareness of legal, ethical, professional and organisational policies/procedures relevant to the role.
  • Good communication and interpersonal skills.
  • Digital skills, including ability to access and competently use clinical systems and electronic transfer of prescriptions.
  • Participation in the implementation of changes in service, products and/or systems.
  • Problem solving.
  • Able to use our judgement to prioritise tasks.

Desirable

  • Knowledge and understanding of Primary Care Network arrangements and their contribution to the NHS 10-Year Plan.
  • Knowledge, awareness and experience of brief intervention and referral pathways that provide opportunistic advice and support for preventable illness and/or long-term conditions receptive to lifestyle/pharmacological support.
Person Specification

Qualifications

Essential

  • BTEC in Pharmaceutical Sciences / QCF Level 3 in Pharmacy Services or equivalent.
  • Registered with the General Pharmaceutical Council.

Desirable

  • QCF Level 4 or above in a qualification relevant to the post.

Experience

Essential

  • Minimum 1 year post qualification experience.

Desirable

  • Experience in conducting medication reviews.
  • Experience in supporting the implementation of new policies and processes to improve the quality and safety of practice, in the context of medicines optimization.
  • Experience in working in a practice or care home setting in the capacity of providing patient-centred medicines optimisation support.

Knowledge and Skills

Essential

  • Knowledge and awareness of legal, ethical, professional and organisational policies/procedures relevant to the role.
  • Good communication and interpersonal skills.
  • Digital skills, including ability to access and competently use clinical systems and electronic transfer of prescriptions.
  • Participation in the implementation of changes in service, products and/or systems.
  • Problem solving.
  • Able to use our judgement to prioritise tasks.

Desirable

  • Knowledge and understanding of Primary Care Network arrangements and their contribution to the NHS 10-Year Plan.
  • Knowledge, awareness and experience of brief intervention and referral pathways that provide opportunistic advice and support for preventable illness and/or long-term conditions receptive to lifestyle/pharmacological support.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Cleveland PCN Ltd

Address

Windermere Drive

Skelton-in-cleveland

Saltburn-by-the-sea

Cleveland

TS12 2TG


Employer's website

https://www.eastclevelandpcn.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Cleveland PCN Ltd

Address

Windermere Drive

Skelton-in-cleveland

Saltburn-by-the-sea

Cleveland

TS12 2TG


Employer's website

https://www.eastclevelandpcn.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Digital Transformation Programme Manager

Lesley Thompson

lesley.thompson22@nhs.net

07536392553

Details

Date posted

19 January 2026

Pay scheme

Other

Salary

£31,049 to £37,796 a year depending upon experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A5736-26-0001

Job locations

Windermere Drive

Skelton-in-cleveland

Saltburn-by-the-sea

Cleveland

TS12 2TG


Supporting documents

Privacy notice

East Cleveland PCN Ltd's privacy notice (opens in a new tab)