GP Assistant

Job description

Job responsibilities

Duties and responsibilities include:

Arranging patient appointments, referrals, tests and follow up consultations

Completing simple clinical observations/investigations as directed, eg dipstick urine, taking blood pressure, ECG and phlebotomy

Supporting GPs with immunisations and wound care

Completing basic (non-opinion) forms

Completing core elements of specific forms for GP approval and signature, eg insurance, mortgage and benefits agency forms etc

Explaining treatment procedures to patients

Assisting GPs to liaise with outside agencies, eg contacting an on call doctor for advice, arranging patient admission

Sorting, prioritising and signposting clinical communications and letters (including medication changes where appropriate) for GP and other members of staff

Extracting information from clinical letters for coding purposes and to add to patient notes

Supporting with QOF reviews such as LTC review

Supporting surgery 'front of house' in managing patient demand, prioritisation of patient with urgent needs

Supporting surgery and/or PCN database searches, audits and quality improvement projects

Where appropriate and agreed with supervisor, conducting visits to patient's residence to perform the above tasks

Participate in an annual individual performance review

Track and record evidence of experience against the national competency framework

Inform the lead GP of any concerns regarding the role and request professional development as required

Awareness of own professional boundaries.

Person Specification

Qualifications

Essential

• GPA accredited qualification*
• GCSE Maths and English (or equivalent)
• NVQ Level 2 Business Administration (or relevant experience)
• Knowledge and experience of clinical coding
• Understand legislation, policies and procedures regarding infection prevention and control
• Knowledge and understanding of significant incident reporting

Desirable

• Knowledge and experience of using clinical systems including SystmOne and ICE
• Knowledge and understanding of Primary Care Network arrangements and their contribution to the NHS 10-Year Plan
• Understand the application of person-centred approaches in health and social care and specifically in general practice

Experience

Essential

• Previous experience of working in the NHS, specifically in Primary Care and with healthcare professionals (including unpaid work)
• Relevant clinical experience working as a GPA or in a similar role
• Ability to support the implementation of, monitoring and review of care plans
• Understand the roles, responsibilities and importance of risk assessment in infection prevention and control
• Basic consultation skills
• Experience of supporting people with their mental health and working with vulnerable people
• Preparation and support of patients to undergo healthcare activities

Skills

Essential

• Good communication and interpersonal skills
• Excellent written, verbal, listening and record keeping skills
• Awareness of the principles of handling information in health and social care
• Problem solving
• Ability to use own judgement to prioritise tasks
• Ability to recognise and work within own scope
• Full driving licence
• Awareness of the principles of quality improvement and continuous learning
• IT skills e.g. MS Word, Excel, Powerpoint etc
• Basic clinical observations eg temperature, BP measurement, oxygen saturation
• Phlebotomy skills and wound dressing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Cleveland PCN Ltd

Address

Hillside Practice

Windermere Drive

Skelton-in-cleveland

Saltburn-by-the-sea

Cleveland

TS12 2TG

Employer's website

https://www.eastclevelandpcn.nhs.uk/ (Opens in a new tab)