Job summary
Join our friendly GP practice as a GP Assistant, combining clinical healthcare support with administrative duties. This ARRS-funded role offers excellent training opportunities and career development in primary care. You'll work alongside our experienced clinical team, supporting patient care through health checks, chronic disease monitoring, phlebotomy, and practice administration. We're looking for someone passionate about patient care who wants to make a real difference in our community. Perfect for healthcare assistants seeking progression or those wanting to enter primary care with comprehensive support and training.
Main duties of the job
Clinical duties include phlebotomy, vital signs monitoring, NHS health checks, chronic disease reviews, wound care, and chaperoning. Administrative responsibilities cover patient registration, appointment coordination, data entry, processing referrals, QOF data recording, and liaising with healthcare teams. You'll maintain clinical areas, manage stock, and support both clinical and administrative teams. All tasks undertaken with full training and supervision. Computer literacy required for patient record systems and email correspondence.
About us
Our established GP practice serves 7000 registered patients with a commitment to high-quality, patient-centred care. Our supportive team includes experienced GPs, practice nurses, and administrative staff who work collaboratively in a positive environment. We invest in our staff through comprehensive training, annual appraisals, and professional development opportunities.
We pride ourselves on excellent patient satisfaction scores and a strong team culture. This role offers job security through ARRS funding and genuine opportunities for career progression within primary care.
Job description
Job responsibilities
GP Assistant Job Description
JOB TITLE: GP Assistant
REPORTS TO: Lead Nurse/Practice Manager
Job Summary
Working as part of our primary care team, the GP Assistant will provide both clinical healthcare support and administrative assistance. This role combines traditional healthcare assistant duties with practice administration, working under appropriate supervision and strictly in accordance with practice protocols and guidelines.
Clinical Responsibilities
- Phlebotomy services including near patient testing for INR, blood glucose, and cholesterol monitoring
- Vital signs monitoring - measuring and recording blood pressure, pulse, temperature, and weight, reporting abnormal readings using practice protocols
- NHS Health Checks and long-term condition monitoring appointments
- Wound care including dressing changes and basic wound assessment
- Chronic disease support - supporting diabetes, COPD, and hypertension clinics
- Vaccination administration following appropriate training and competency assessment
- ECGs and other basic diagnostic procedures as trained
- Chaperoning services when requested by clinicians
- Clinical area management - preparing, maintaining and restocking treatment rooms to national cleanliness standards
Administrative Responsibilities
- Patient registration and demographic data management
- Appointment coordination and diary management support
- Referral processing - managing outgoing referrals and tracking responses
- Data entry and coding - accurate contemporaneous record keeping using appropriate templates and read codes
- QOF data recording and extraction for quality improvement
- Insurance reports and administrative documentation
- Correspondence management - processing letters, results, and communications
- Stock ordering and inventory management for clinical supplies
- Reception support during busy periods or staff absence
Information Management
- Maintain accurate, contemporaneous patient records using SystemOne (training provided)
- Ensure all patient contact is properly documented with appropriate read coding
- Support QOF data collection and practice performance monitoring
- Process test results and communicate outcomes according to practice protocols
Communication and Team Working
- Professional communication with patients, families, and healthcare colleagues
- Liaise effectively between clinical and administrative teams
- Report significant patient issues immediately to appropriate clinician
- Participate actively in team meetings and practice development
Professional Development
- Participate in annual individual performance review
- Complete mandatory training modules annually
- Maintain CPD portfolio and competency assessments
- Take responsibility for own professional development
- Support and mentor new team members as appropriate
Health and Safety
- Comply with all practice health and safety policies
- Maintain infection control standards at all times
- Report incidents and near misses appropriately
- Ensure safe handling and disposal of clinical waste
Key Requirements
- No clinical task undertaken without full training and competency assessment
- Strict adherence to practice protocols and clinical governance frameworks
- Maintain patient confidentiality and data protection compliance
- Flexible approach to varying workloads and practice needs
This role offers excellent opportunities for professional development within primary care, with comprehensive training and support provided for all aspects of the position.
Job description
Job responsibilities
GP Assistant Job Description
JOB TITLE: GP Assistant
REPORTS TO: Lead Nurse/Practice Manager
Job Summary
Working as part of our primary care team, the GP Assistant will provide both clinical healthcare support and administrative assistance. This role combines traditional healthcare assistant duties with practice administration, working under appropriate supervision and strictly in accordance with practice protocols and guidelines.
Clinical Responsibilities
- Phlebotomy services including near patient testing for INR, blood glucose, and cholesterol monitoring
- Vital signs monitoring - measuring and recording blood pressure, pulse, temperature, and weight, reporting abnormal readings using practice protocols
- NHS Health Checks and long-term condition monitoring appointments
- Wound care including dressing changes and basic wound assessment
- Chronic disease support - supporting diabetes, COPD, and hypertension clinics
- Vaccination administration following appropriate training and competency assessment
- ECGs and other basic diagnostic procedures as trained
- Chaperoning services when requested by clinicians
- Clinical area management - preparing, maintaining and restocking treatment rooms to national cleanliness standards
Administrative Responsibilities
- Patient registration and demographic data management
- Appointment coordination and diary management support
- Referral processing - managing outgoing referrals and tracking responses
- Data entry and coding - accurate contemporaneous record keeping using appropriate templates and read codes
- QOF data recording and extraction for quality improvement
- Insurance reports and administrative documentation
- Correspondence management - processing letters, results, and communications
- Stock ordering and inventory management for clinical supplies
- Reception support during busy periods or staff absence
Information Management
- Maintain accurate, contemporaneous patient records using SystemOne (training provided)
- Ensure all patient contact is properly documented with appropriate read coding
- Support QOF data collection and practice performance monitoring
- Process test results and communicate outcomes according to practice protocols
Communication and Team Working
- Professional communication with patients, families, and healthcare colleagues
- Liaise effectively between clinical and administrative teams
- Report significant patient issues immediately to appropriate clinician
- Participate actively in team meetings and practice development
Professional Development
- Participate in annual individual performance review
- Complete mandatory training modules annually
- Maintain CPD portfolio and competency assessments
- Take responsibility for own professional development
- Support and mentor new team members as appropriate
Health and Safety
- Comply with all practice health and safety policies
- Maintain infection control standards at all times
- Report incidents and near misses appropriately
- Ensure safe handling and disposal of clinical waste
Key Requirements
- No clinical task undertaken without full training and competency assessment
- Strict adherence to practice protocols and clinical governance frameworks
- Maintain patient confidentiality and data protection compliance
- Flexible approach to varying workloads and practice needs
This role offers excellent opportunities for professional development within primary care, with comprehensive training and support provided for all aspects of the position.
Person Specification
Qualifications
Essential
- Basic literacy and numeracy skills
- Willingness to undertake training and assessment
Desirable
- NVQ Level 2 or 3 in Health & Social Care or equivalent
- First Aid qualification
- Phlebotomy certification
Skills
Essential
- Excellent interpersonal and communication skills
- Basic computer literacy including email and data entry
- Ability to work both independently and as part of a team
- Flexible approach to varying workloads
- Commitment to maintaining patient confidentiality
Desirable
- Understanding of clinical governance principles
- Knowledge of NHS structure and primary care services
Experience
Essential
- Experience working within a healthcare/clinical team environment
- Demonstrated ability to follow protocols and procedures accurately
- Experience in patient-facing roles
Desirable
- Previous experience in primary care setting
- Experience using clinical computer systems (SystemOne preferred)
- Administrative experience in healthcare environment
Person Specification
Qualifications
Essential
- Basic literacy and numeracy skills
- Willingness to undertake training and assessment
Desirable
- NVQ Level 2 or 3 in Health & Social Care or equivalent
- First Aid qualification
- Phlebotomy certification
Skills
Essential
- Excellent interpersonal and communication skills
- Basic computer literacy including email and data entry
- Ability to work both independently and as part of a team
- Flexible approach to varying workloads
- Commitment to maintaining patient confidentiality
Desirable
- Understanding of clinical governance principles
- Knowledge of NHS structure and primary care services
Experience
Essential
- Experience working within a healthcare/clinical team environment
- Demonstrated ability to follow protocols and procedures accurately
- Experience in patient-facing roles
Desirable
- Previous experience in primary care setting
- Experience using clinical computer systems (SystemOne preferred)
- Administrative experience in healthcare environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
