Job summary
The post-holder is a Medical Secretary.
To be responsible for undertaking a wide range of secretarial and
administrative duties and the provision of administrative support to the
multidisciplinary team.
Duties can
include, but are not limited to, the processing of information (electronic and
hard copy) in a timely manner, liaising with multidisciplinary team members and
external agencies such as secondary care and community service providers in
accordance with current policies. Furthermore, duties can also include
supporting the administration and receptionist teams as required.
To be responsible for SNOMED CT
coding of relevant information into patients electronic healthcare records on the
clinical system, adhering to the organisations coding policy.
The post-holder will be an integral
part of the general practice team.
Main duties of the job
The following are the core responsibilities of
the Medical Secretary in delivering health services. There may be, on occasion,
a requirement to carry out other tasks. This will be dependent upon factors
such as workload and staffing levels:
Type
letters, reports and associated documentation as required and within the
specified timescales as appropriate for the referral, Liaise
with external agencies such as hospitals and community services, ensuring
referrals are processed efficiently
Manage
all enquiries in an effective manner whilst maintaining an accurate referrals database.
Action
all incoming email within a timely manner
Scan
documentation and attach scanned documents to patients healthcare records, accurately
input and code SNOMED CT data on the clinical IT system.
Process
referrals using the electronic referral system (ERS)
Process
requests for information i.e., SAR, insurance/solicitors letters and DVLA
forms
Answer
incoming phone calls, transferring calls or dealing with the callers request
appropriately
Manage
all administrative queries as necessary
Conduct clinical system
searches as requested
Support
all clinical staff with general administrative tasks as requested
Be
an integral part of the general practice team.
Be aware of duties and
responsibilities regarding current legislation and adhere to practice policies
and procedures on Safeguarding Adults and Safeguarding Children
About us
As a Medical Secretary, you will be working within a supportive and collaborative team environment. The role offers strong administrative support, alongside guidance from an experienced Secretary Lead, Practice Management, and GP Partners. The practice promotes teamwork, clear communication, and shared responsibility to ensure efficient service delivery and high standards of patient care.
Job description
Job responsibilities
We are currently seeking a friendly and organised individual to join our team as an experienced Medical Secretary. In this role, you will be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.
Duties are listed below but are not limited to
Processing of information (electronic and hard copy) in a timely manner
Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies.
Supporting the administration and receptionist teams with patient registration, booking appointments
Answer incoming telephone calls promptly and courteously, directing inquiries to the appropriate staff members or departments.
Typing letters, reports and associated documentation as required
- Processing referrals using the electronic referral system (ERS)
- Maintenance of referral spreadsheets for time sensitive referrals (2WW)
Scanning of patient related documentation and attaching scanned documents to patients healthcare records
Processing requests for information i.e. SAR, insurance/solicitors letters and
- Assist with general administrative tasks
- Adhere to practice policies and procedures, including those related to patient confidentiality and data protection.
- Working with and within other departments when the demand is needed
Job description
Job responsibilities
We are currently seeking a friendly and organised individual to join our team as an experienced Medical Secretary. In this role, you will be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.
Duties are listed below but are not limited to
Processing of information (electronic and hard copy) in a timely manner
Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies.
Supporting the administration and receptionist teams with patient registration, booking appointments
Answer incoming telephone calls promptly and courteously, directing inquiries to the appropriate staff members or departments.
Typing letters, reports and associated documentation as required
- Processing referrals using the electronic referral system (ERS)
- Maintenance of referral spreadsheets for time sensitive referrals (2WW)
Scanning of patient related documentation and attaching scanned documents to patients healthcare records
Processing requests for information i.e. SAR, insurance/solicitors letters and
- Assist with general administrative tasks
- Adhere to practice policies and procedures, including those related to patient confidentiality and data protection.
- Working with and within other departments when the demand is needed
Person Specification
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
Qualifications
Essential
- Good standard of education, with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English.
- Typing qualification, i.e., OCR or RSA Diploma
Person Specification
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
Qualifications
Essential
- Good standard of education, with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English.
- Typing qualification, i.e., OCR or RSA Diploma
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.