Job summary
As a social prescriber you will connect with people from a wide range of backgrounds, taking time to listen and focus on what matters to the patient and take an holistic approach to their needs.
You will connect with patients, their carers, community groups and the practice clinicians to provide practical and emotional support to patients with a variety of communication routes including in person, telephone and other multi media methods.
This role is initially for 8 hours per week.
Main duties of the job
To work alongside, clinical and non-clinical colleagues in order to provide non-clinical holistic support to patients.
This role will involve a high level of communication skills with multi-disciplinary teams within a primary care GP Practice and across the community.
The right candidate will have good listening and verbal skills, who takes a team player approach, has a flexible attitude and always puts the patient at the heart of the service.
About us
Mid Dorset Primary Healthcare (MDPH) Ltd works in partnership with eight practices throughout Mid Dorset.
We employ Social Prescribing teams on behalf of the practices.
This vacancy will work within the Prince of Wales Surgery, alongside a friendly team of experienced Social Prescribers who will support and guide new members of the team.
This is a busy practice environment, in Poundbury, Dorchester with a branch site at Portesham. The candidate may be required to work at either site.
Job description
Job responsibilities
Develop and maintain contact with patients and manage non-clinical caseload.
Make an initial call to offer social prescribing support
Develop and maintain a directory of local services for patient referral, ensuring that all information is up to date.
Keep accurate and relevant notes within the practice clinical system
Book follow up appointments as required
Liaise with other internal and external teams to ensure appropriate follow up care.
Signpost and refer patients to relevant services
Manage the patient expectations on service waiting times
Support patients in seeking support from other agencies within the community
Engage with the local patient population and raise awareness of the service within the community
Job description
Job responsibilities
Develop and maintain contact with patients and manage non-clinical caseload.
Make an initial call to offer social prescribing support
Develop and maintain a directory of local services for patient referral, ensuring that all information is up to date.
Keep accurate and relevant notes within the practice clinical system
Book follow up appointments as required
Liaise with other internal and external teams to ensure appropriate follow up care.
Signpost and refer patients to relevant services
Manage the patient expectations on service waiting times
Support patients in seeking support from other agencies within the community
Engage with the local patient population and raise awareness of the service within the community
Person Specification
Knowledge
Essential
- Experience of working with multidisciplinary teams and a diverse range of patients and professionals.
- Knowledge of Microsoft packages.
Desirable
- Knowledge of public health issues.
- Able to identify determinants on health in the local area.
Personal Attributes
Essential
- Ability to coordinate and prioritise own workload, able to multitask and be self-disciplined and motivated.
- Be comfortable in a variety of work settings.
- Respond to patient need.
- Be open and willing to contribute ideas and process improvements within the team.
- Show patience and empathy and understanding.
- Maintain professional boundaries.
- Ability to cope with unpredictable situations.
- Be willing to travel between two sites.
- Car driver with access to own vehicle
Desirable
- Commitment to pursuing own continuous professional development.
Communication Skills
Essential
- Excellent listening and verbal skills
- Excellent interpersonal skills
- Ability to work as a team player
Desirable
- Ability to build robust working relationships based on trust, openness and honesty.
Experience
Essential
- Evidence of working across organisational boundaries
- Working within a health or social care setting
- Independent thinker
- Problem solving
Desirable
- Experience of working within a GP practice
- Experience in a similar role
Qualifications
Essential
- GCSE Grade A to C in English
Person Specification
Knowledge
Essential
- Experience of working with multidisciplinary teams and a diverse range of patients and professionals.
- Knowledge of Microsoft packages.
Desirable
- Knowledge of public health issues.
- Able to identify determinants on health in the local area.
Personal Attributes
Essential
- Ability to coordinate and prioritise own workload, able to multitask and be self-disciplined and motivated.
- Be comfortable in a variety of work settings.
- Respond to patient need.
- Be open and willing to contribute ideas and process improvements within the team.
- Show patience and empathy and understanding.
- Maintain professional boundaries.
- Ability to cope with unpredictable situations.
- Be willing to travel between two sites.
- Car driver with access to own vehicle
Desirable
- Commitment to pursuing own continuous professional development.
Communication Skills
Essential
- Excellent listening and verbal skills
- Excellent interpersonal skills
- Ability to work as a team player
Desirable
- Ability to build robust working relationships based on trust, openness and honesty.
Experience
Essential
- Evidence of working across organisational boundaries
- Working within a health or social care setting
- Independent thinker
- Problem solving
Desirable
- Experience of working within a GP practice
- Experience in a similar role
Qualifications
Essential
- GCSE Grade A to C in English
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.