Data Administrator

Job summary

Trentside Medical Group is seeking a Data Administrator for our friendly, busy GP Surgery.

We are looking for a well-motivated, enthusiastic person to join our busy administrative team. Key responsibilities include the processing of incoming patient data into medical records, handling patient recalls, assisting with patient registrations, and the actioning of administrative tasks to ensure the smooth operation of our office using our clinical system database (SystmOne.)

The successful candidate for this position will be a collaborative team player, with the ability to also be able to work independently and take initiative. You will be skilled at organising and prioritising your workload alongside having the ability to manage multiple tasks, and always willing to learn new things. If you are adaptable, proactive, and eager to expand your skills, we want to hear from you!

Main duties of the job

Efficiently manage all incoming mail, review and read code as per clinical team guidelines, and take necessary actions.

Ensure that all incoming and internal patient correspondence is accurately stored in the electronic record system, with appropriate coding of relevant information. Handle all documentation received by the practice promptly and with precision.

Perform administrative tasks as assigned by clinical and non-clinical staff, ensuring alignment with role-specific requirements.

Adhere to practice protocols for consistent, accurate, and timely processing of patient medical record coding.

Alert relevant clinicians and/or administrative staff to important information that may require recall or follow-up.

Act as directed by Team Members and Managers, ensuring smooth workflow. Contribute to the practice's efficiency by performing any other duties required for its success. Participate in an annual appraisal to identify personal development needs and enhance skills for career growth.

Provide general office and administrative support services as needed.

Assist the administrative team in processing incoming email messages from patients and contractors.

Support team members by stepping in to assist with duties during staff leave or absence, always ensuring a seamless service.

Undertake essential training to meet role requirements and stay up to date with best practices.

About us

Trentside is a vibrant and innovative surgery at the heart of the community. We have two large sites; Netherfield and Carlton Hill which are covered by our multi-disciplinary team. We have over 18700 patients who we provide high quality, evidence based care for. We are a friendly and supportive team to work with and believe in encouraging every employee to achieve their full potential. We are a training practice for both medical students and nursing students