Job summary
Due to retirement we are looking for an experienced medical secretary to join us at Trentside Medical Group.
You will work within a small team of medical secretaries, doing referrals, chasing up information, processing requests for GP forms and letters.
No two days are the same in Primary Care, the role is fast paced and attention to detail is crucial.
Main duties of the job
Audio typing
Actioning referrals
Chasing information from patients and secondary care providers
Keeping your knowledge up to date with referral pathways and criteria
Processing requests for GP forms and letters of support
Using the clinical system to maintain accurate medical records and produce reports
About us
Trentside is a vibrant, dynamic surgery with two sites (Carlton Hill & Netherfield). We care for just under 19,000 patients and have a multi-disciplinary team.
We believe in supporting our staff to reach their full potential through training and encouragement. We pride ourselves in delivering high quality care that is sustainable.
Trentside are research accredited, and we are part of the Synergy primary care network which delivers additional health services to the local population.
We have free on site parking and access to the NHS Pension scheme.
Job description
Job responsibilities
Job summary:
To provide general secretarial support to the practice manager, doctors and health professionals, involving word processing and audio typing skills with general clerical work over two sites.
Job responsibilities:
- To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- To assist the practice manager with all clerical and administrative duties.
- To make appointments, bookings and admissions as required.
- To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/insurance records.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computer clinic system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
Job description
Job responsibilities
Job summary:
To provide general secretarial support to the practice manager, doctors and health professionals, involving word processing and audio typing skills with general clerical work over two sites.
Job responsibilities:
- To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- To assist the practice manager with all clerical and administrative duties.
- To make appointments, bookings and admissions as required.
- To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/insurance records.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computer clinic system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
Person Specification
Experience
Essential
- You must have experience of using various IT software
- Previous experience of working with patients/customers/service users
Desirable
- Experience of working in healthcare
- Secretarial background
Qualifications
Essential
- You must have GCSE grade A to C in English and Maths
Person Specification
Experience
Essential
- You must have experience of using various IT software
- Previous experience of working with patients/customers/service users
Desirable
- Experience of working in healthcare
- Secretarial background
Qualifications
Essential
- You must have GCSE grade A to C in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.