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GP Receptionist

Braithwell Road Surgery

Information:

This job is now closed

Job summary

Braithwell Road Surgery requires a receptionist to join our small but busy practice.

Previous experience preferred but not essential but must be flexible to help cover holidays and sick leave.

Applicants must have a good telephone manner and communication skills, be able to work independently and as a team and have good IT skills.

We are a small and friendly practice and we are looking for someone who can contribute to the smooth running of the practice in general.

They should a project a positive friendly image to the patients and other service users.

Main duties of the job

The role of a receptionist can be varied and challenging. They play the vital part of helping patients navigate their way in the NHS.

The main responsibilities will be -

Greeting patients and visitors

Answering telephone calls

Booking appointments

Dealing With Queries

About us

Braithwell Road Surgery is small surgery with around 3900 patients.

We are a single handed practice with 1 Lead GP and a locum GP, 1 ANP, 1 trainee ACP, phlebotomist, HCA, Practice Manager and 2 Admin staff.

We are a friendly close knit team who try to support each other as neded.

Date posted

09 November 2023

Pay scheme

Other

Salary

£10.42 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5619-23-0000

Job locations

Maltby Services Centre

Braithwell Road Maltby

Rotherham

South Yorkshire

S66 8JE


Job description

Job responsibilities

JOB DESCRIPTION

Job Title: Receptionist/Clerical Worker

Responsible to: Practice Manager

Responsible for:

JOB SUMMARY

To carry out reception and clerical duties for the Practice

MAIN DUTIES

1. Opening the premises

2. Answering general enquiries and making new and follow up appointments in response to requests from Patients

3. Receiving and recording requests for home visits

4. Taking messages for Doctors and attached staff

5. Setting up Consulting rooms, including distributing Patients records to the Doctors and nurses for their surgeries and ensuring adequate supplies of stationary

6. Opening the post, date stamping it and ensuring all correspondence is passed to the appropriate person in a timely manner

7. Printing repeat prescriptions and passing them to the Doctor for signature

8. Issuing prescriptions to Patients

9. Word Processing (letters and referrals)

10. Maintaining files of administrative information, reports, correspondence etc

11. Contacting and communicating with Health Authority, Hospitals, Primary Care Groups, Medical Representatives & other agencies

12. Contacting Patients to arrange appointments for Childhood Imms, Cytology and Flus

13. At the end of their duty to ensure that messages and information about any unresolved or urgent matters are passed on to incoming colleagues

17. Closing the Surgery

18. Providing relief cover for colleagues

Other reasonable duties to be undertaken as and when requested by the Doctors/Practice Manager

It is essential that all Patients/Visitors to the Surgery be treated in a helpful and courteous manner, that information is kept confidential, that messages are accurately recorded and passed on in a timely manner and that data (both manual and computerised) must be recorded accurately

Job description

Job responsibilities

JOB DESCRIPTION

Job Title: Receptionist/Clerical Worker

Responsible to: Practice Manager

Responsible for:

JOB SUMMARY

To carry out reception and clerical duties for the Practice

MAIN DUTIES

1. Opening the premises

2. Answering general enquiries and making new and follow up appointments in response to requests from Patients

3. Receiving and recording requests for home visits

4. Taking messages for Doctors and attached staff

5. Setting up Consulting rooms, including distributing Patients records to the Doctors and nurses for their surgeries and ensuring adequate supplies of stationary

6. Opening the post, date stamping it and ensuring all correspondence is passed to the appropriate person in a timely manner

7. Printing repeat prescriptions and passing them to the Doctor for signature

8. Issuing prescriptions to Patients

9. Word Processing (letters and referrals)

10. Maintaining files of administrative information, reports, correspondence etc

11. Contacting and communicating with Health Authority, Hospitals, Primary Care Groups, Medical Representatives & other agencies

12. Contacting Patients to arrange appointments for Childhood Imms, Cytology and Flus

13. At the end of their duty to ensure that messages and information about any unresolved or urgent matters are passed on to incoming colleagues

17. Closing the Surgery

18. Providing relief cover for colleagues

Other reasonable duties to be undertaken as and when requested by the Doctors/Practice Manager

It is essential that all Patients/Visitors to the Surgery be treated in a helpful and courteous manner, that information is kept confidential, that messages are accurately recorded and passed on in a timely manner and that data (both manual and computerised) must be recorded accurately

Person Specification

Experience

Desirable

  • Experience working with System One desirable
Person Specification

Experience

Desirable

  • Experience working with System One desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Braithwell Road Surgery

Address

Maltby Services Centre

Braithwell Road Maltby

Rotherham

South Yorkshire

S66 8JE


Employer's website

https://braithwellroadsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Braithwell Road Surgery

Address

Maltby Services Centre

Braithwell Road Maltby

Rotherham

South Yorkshire

S66 8JE


Employer's website

https://braithwellroadsurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Colleen Elliott

colleen.elliott@nhs.net

01709813514

Date posted

09 November 2023

Pay scheme

Other

Salary

£10.42 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5619-23-0000

Job locations

Maltby Services Centre

Braithwell Road Maltby

Rotherham

South Yorkshire

S66 8JE


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