Go back
Cherry Medical Practice

Receptionist

Information:

This job is now closed

Job summary

We have a vacancy for Medical Receptionist/Administrators to join our friendly reception team. We are a small but high-performing practice.

The post is for 20 hours per week.

We pay living wage, adjusted for experience and age.

Essential: Good computer skills and previous customer-facing employment experience.

Preferrable: Experience of working in a busy healthcare setting and knowledge of clinical systems, e.g. EMIS Web and Docman.

Main duties of the job

Answering phones and booking and cancelling appointments

Booking patients in on arrival or directing patients to the check-in kiosk

Actioning repeat prescription requests and prescription enquiries

Ensuring all referral PNs are done by end of working day

Actioning patient enquiries and patient notes on EMISWeb

About us

Cherry Medical Practice is a General Practice Partnership open to all patients living within our Practice boundary with a M28 or M38 postcode. We work in partnership with our patients and our Patient Participation Group to provide medical care for our patients. We are an active member of the Walkden and Little Hulton Primary Care Network. We work as part of the Greater Manchester Integrated Care Board.

We are a team comprised of two female GPs, two practice nurses , one healthcare assistant, one practice manager, one reception manager and three receptionists and one care coordinatoor. We also currently have three pharmacists working with the practice who review patient medications.

Details

Date posted

19 February 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5615-25-0001

Job locations

Little Hulton Health Centre

Haysbrook Avenue

Worsley

Manchester

M28 0AY


Job description

Job responsibilities

Cherry Medical Practice

In this post you will be expected to perform and be competent in the following tasks as part of your daily duties.

Answering phones and booking/cancelling appointments

Booking patients in on arrival or directing patients to the check-in kiosk

Actioning repeat prescription requests and prescription enquiries

Ensuring all referral PNs are done by end of working day

Actioning patient enquiries and patient notes on EMISWeb*

Attendance at compulsory training eg Basic Life Support training, Safeguarding training

Completion of all mandatory training and keeping own training log up to date.

Participation in appraisal and professional development

Using the Docman system for scanning correspondence and actioning tasks

Opening and actioning incoming mail daily

Actioning DNAs as per the practice policy

Emailing documents as required

Confidential shredding of documents

Registering patients for Patient Access

Registering new patients to the practice and booking the patient a new pt registration appointment

Responsibility for contacting patients for reviews and chronic disease recall registers

GDPR competence

Child and Adult safeguarding awareness and compliance

Duty to report any Safeguarding concerns

Completion of Bridge referrals or Adult Safeguarding form where necessary

Competency at actioning 2-week cancer referrals

Adhering to staff policies on mobile phone use while at work, consumption of food, correct uniform etc

Training will be provided in the use of these computerised clinical systems where required.

Job description

Job responsibilities

Cherry Medical Practice

In this post you will be expected to perform and be competent in the following tasks as part of your daily duties.

Answering phones and booking/cancelling appointments

Booking patients in on arrival or directing patients to the check-in kiosk

Actioning repeat prescription requests and prescription enquiries

Ensuring all referral PNs are done by end of working day

Actioning patient enquiries and patient notes on EMISWeb*

Attendance at compulsory training eg Basic Life Support training, Safeguarding training

Completion of all mandatory training and keeping own training log up to date.

Participation in appraisal and professional development

Using the Docman system for scanning correspondence and actioning tasks

Opening and actioning incoming mail daily

Actioning DNAs as per the practice policy

Emailing documents as required

Confidential shredding of documents

Registering patients for Patient Access

Registering new patients to the practice and booking the patient a new pt registration appointment

Responsibility for contacting patients for reviews and chronic disease recall registers

GDPR competence

Child and Adult safeguarding awareness and compliance

Duty to report any Safeguarding concerns

Completion of Bridge referrals or Adult Safeguarding form where necessary

Competency at actioning 2-week cancer referrals

Adhering to staff policies on mobile phone use while at work, consumption of food, correct uniform etc

Training will be provided in the use of these computerised clinical systems where required.

Person Specification

Experience

Essential

  • Previous reception work

Desirable

  • Preferrable: Experience of working in a busy healthcare setting and knowledge of clinical systems, e.g. EMIS Web and Docman.
Person Specification

Experience

Essential

  • Previous reception work

Desirable

  • Preferrable: Experience of working in a busy healthcare setting and knowledge of clinical systems, e.g. EMIS Web and Docman.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cherry Medical Practice

Address

Little Hulton Health Centre

Haysbrook Avenue

Worsley

Manchester

M28 0AY


Employer's website

https://cherrymedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cherry Medical Practice

Address

Little Hulton Health Centre

Haysbrook Avenue

Worsley

Manchester

M28 0AY


Employer's website

https://cherrymedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Reception Manager

Emma Heywood

emma.heywood1@nhs.net

01619830210

Details

Date posted

19 February 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5615-25-0001

Job locations

Little Hulton Health Centre

Haysbrook Avenue

Worsley

Manchester

M28 0AY


Privacy notice

Cherry Medical Practice's privacy notice (opens in a new tab)