Workflow co-ordinator / Coder

Job description

Job responsibilities

The following are the core responsibilities of the clinical coder. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Review all incoming correspondence filing the document and entering pertinent information into the patients electronic medical recording in accordance with the Coding Protocol and with attention to QOF

b. Accurately clinical-coding data on System One into the patient record

c. Organise the medical record of patient whom you are coding, to link problem titles

d. Input and extract data as required to support practice reports

e. Organise the medical records of a patient whom you are coding for to link problem titles.

f. File and store records as required

g. Photocopy documentation as required

h. Action all incoming faxes, emails and mail in a timely manner

i. Scanning of patient related documentation and attaching scanned documents to patients healthcare records

j. Carry out system searches as requested

k. Maintain a clean, tidy, effective working area at all times

l. Support all clinical staff with general administrative tasks as requested

In addition to the primary responsibilities, the clinical coder may be requested to:

a. Review and update the practice coding policy as required (in conjunction with the Deputy Practice Manager)

b. Partake in audit as directed by the audit lead

c. Support reception staff, providing cover during staff absences where appropriate

Person Specification

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Other requirements

Essential

• Disclosure Barring Service (DBS) check

Experience

Essential

• Experience in Clinical Coding
• Minimum of 3 years experience in a health care setting
• Good understanding of Primary care
• Experience in using SystmOne

Desirable

• Knowledge of QOF

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)

Desirable

• NVQ Level 2 in Health and Social Care
• Medical records summarising qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Orchard Surgery

Address

Orchard Surgery

New Road

Melbourn

Royston

Hertfordshire

SG8 6BX

Employer's website

https://www.orchardsurgerymelbourn.co.uk/ (Opens in a new tab)