The Surgery

Dispenser

The closing date is 03 May 2026

Job summary

We are a small rural, dispensing GP Surgery, looking for an experienced dispenser to join our team on a part-time basis. The role involves all aspects of dispensary duties as well as reception duties.

Main duties of the job

The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way.

Assist in the preparation, dispensing of prescriptions and assist with stock control, ordering and re-stocking of the dispensary.

About us

We are a small rural, dispensing GP Surgery, looking for an experienced dispenser to join our team on a part-time basis. In the 2025 GP Patient Survey, our practice achieved the highest scores in Kent and amongst the best in the country.

Details

Date posted

11 April 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5596-26-0001

Job locations

The Surgery

Church Road

Lyminge

Folkestone

Kent

CT18 8HY


Job description

Job responsibilities

Job responsibilities

The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way.

Assist in the preparation, dispensing and sale of prescriptions and assist with stock control, ordering and re-stocking of the dispensary.

Dispensers need to be:

o Accurate and methodical

o Be able to follow standard operating procedures (SOP)

o Responsible

o Able to pay attention to detail

o Able to understand law and guidelines on medicines

o Able to read and carry out instruction

o To be interested in peoples health

o Be able to explain clearly to members of the public

They'll also need excellent communication, customer service, IT and manual skills.

Duties and Responsibilities:

o To label and dispense prescriptions in accordance with standard operating procedures to ensure safe supply to patients in an efficient and accurate manner.

o Process EPS (Electronic prescription service)

o Issuing prepared prescriptions

o Collection of prescription charges/checking patient exemption statements

o Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage

o Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions

o Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook

o Cleaning work surfaces and shelving on a regular basis and ensuring that that all dispensary equipment is kept clean and kept in good working order.

o Maintaining full and accurate records of all dispensing transactions.

o Undertaking other reasonable duties within the framework of the post.

o Ordering and unpacking drugs and dressings.

o Dispensing and checking repeat prescriptions under the supervision of a dispenser.

o Taking orders for repeats and dealing with queries support staff.

o Using the computer to keep records up to date.

o Checking with GPs or in patient records if concerned about the appropriateness of requests for medication.

o Dealing with queries from patients regarding their prescriptions.

o Ordering drugs using the modem link to the wholesalers.

o Handling and dispensing of controlled drugs complying with relevant legal controls (and keeping register).

o Handling prescription money and operating/balancing the till.

o Assisting when required to meet targets in relation to medicines management and dispensing doctors scheme.

o Assisting in stock checks

o Providing cover for annual leave/sickness.

Job description

Job responsibilities

Job responsibilities

The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way.

Assist in the preparation, dispensing and sale of prescriptions and assist with stock control, ordering and re-stocking of the dispensary.

Dispensers need to be:

o Accurate and methodical

o Be able to follow standard operating procedures (SOP)

o Responsible

o Able to pay attention to detail

o Able to understand law and guidelines on medicines

o Able to read and carry out instruction

o To be interested in peoples health

o Be able to explain clearly to members of the public

They'll also need excellent communication, customer service, IT and manual skills.

Duties and Responsibilities:

o To label and dispense prescriptions in accordance with standard operating procedures to ensure safe supply to patients in an efficient and accurate manner.

o Process EPS (Electronic prescription service)

o Issuing prepared prescriptions

o Collection of prescription charges/checking patient exemption statements

o Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage

o Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions

o Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook

o Cleaning work surfaces and shelving on a regular basis and ensuring that that all dispensary equipment is kept clean and kept in good working order.

o Maintaining full and accurate records of all dispensing transactions.

o Undertaking other reasonable duties within the framework of the post.

o Ordering and unpacking drugs and dressings.

o Dispensing and checking repeat prescriptions under the supervision of a dispenser.

o Taking orders for repeats and dealing with queries support staff.

o Using the computer to keep records up to date.

o Checking with GPs or in patient records if concerned about the appropriateness of requests for medication.

o Dealing with queries from patients regarding their prescriptions.

o Ordering drugs using the modem link to the wholesalers.

o Handling and dispensing of controlled drugs complying with relevant legal controls (and keeping register).

o Handling prescription money and operating/balancing the till.

o Assisting when required to meet targets in relation to medicines management and dispensing doctors scheme.

o Assisting in stock checks

o Providing cover for annual leave/sickness.

Person Specification

Qualifications

Essential

  • -Can demonstrate a knowledge of RX legislation to ensure the script is correctly written
  • -Can demonstrate an ability to accurately dispense medication according to prescribers directions
  • -Can demonstrate the ability to interpret repeat prescription requests and generate RX according to the practice SOPS
  • -Can demonstrate a knowledge of electronic prescribing and dispensing
  • -Can demonstrate a knowledge of Docman mail manager
  • -Can demonstrate a good understating of obtaining, handling and dispensing of controlled drugs can only check
  • Knowledge of modern office procedures
  • -Can demonstrate an understanding of medicines management principles
  • -Can demonstrate a knowledge of drug tariff pricing and its importance.
  • -Have a good knowledge of IT and be confident in using a range of IT packages including EMIS clinical system, E-mail, Word, and Excel.
  • -Is able to communicate in writing and with numbers
  • -Good Understanding of Confidentiality
  • -Can demonstrate a good understanding of Information Governance and compliance

Desirable

  • -Has completed or nearly completed an NVQ Level 2 dispensary services
  • -Enhanced qualifications relating to dispensary
  • -Has previous experience of using mail manager
  • -Previous general practice experience
  • -Knowledge of EMIS Clinical System
  • -Has completed medical terminology training
  • -Has completed customer service training
  • -Has completed conflict resolution training
Person Specification

Qualifications

Essential

  • -Can demonstrate a knowledge of RX legislation to ensure the script is correctly written
  • -Can demonstrate an ability to accurately dispense medication according to prescribers directions
  • -Can demonstrate the ability to interpret repeat prescription requests and generate RX according to the practice SOPS
  • -Can demonstrate a knowledge of electronic prescribing and dispensing
  • -Can demonstrate a knowledge of Docman mail manager
  • -Can demonstrate a good understating of obtaining, handling and dispensing of controlled drugs can only check
  • Knowledge of modern office procedures
  • -Can demonstrate an understanding of medicines management principles
  • -Can demonstrate a knowledge of drug tariff pricing and its importance.
  • -Have a good knowledge of IT and be confident in using a range of IT packages including EMIS clinical system, E-mail, Word, and Excel.
  • -Is able to communicate in writing and with numbers
  • -Good Understanding of Confidentiality
  • -Can demonstrate a good understanding of Information Governance and compliance

Desirable

  • -Has completed or nearly completed an NVQ Level 2 dispensary services
  • -Enhanced qualifications relating to dispensary
  • -Has previous experience of using mail manager
  • -Previous general practice experience
  • -Knowledge of EMIS Clinical System
  • -Has completed medical terminology training
  • -Has completed customer service training
  • -Has completed conflict resolution training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Surgery

Address

The Surgery

Church Road

Lyminge

Folkestone

Kent

CT18 8HY


Employer's website

https://www.thesurgerylyminge.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Surgery

Address

The Surgery

Church Road

Lyminge

Folkestone

Kent

CT18 8HY


Employer's website

https://www.thesurgerylyminge.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Zaw Thike

kmicb.manager.churchroadlyminge@nhs.net

01303862109

Details

Date posted

11 April 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5596-26-0001

Job locations

The Surgery

Church Road

Lyminge

Folkestone

Kent

CT18 8HY


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