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Administrator/Receptionist

Kings Surgery

Information:

This job is now closed

Job summary

The role involves working in the surgery covering varied roles. You will be required to work along side the practice manager/data clerk/prescribing clerk and also work in reception. This will be one day a week in each role, working a total of 4 days per week.

Main duties of the job

The duties are dependable on each role that is being covered. This includes administration for back office, scanning, answering the telephone, meeting and greeting patients on the reception desk, fulfilling prescription requests and all reception duties

About us

King's Surgery has been in the newly built Resource Centre since 2009. It is a very busy surgery with over 6400 patients. We have 3 GP's (one male & 2 female) and various other long term staff.

Date posted

23 October 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5585-24-0000

Job locations

Primary Care Resource Centre

Moor Road

Port Talbot

West Glamorgan

SA12 7BJ


Job description

Job responsibilities

1. Restoring telephone system

2. Open mail, date stamp and distribute it to doctors /Data clerk concerned

3. Making appointments on computer. Mark patients on the computer as they arrive and send them to appropriate doctor/nurse waiting area

4. Repeat prescriptions on computer and enquire with doctor any queries regarding prescriptions (acute/repeats). Accuracy must be maintained.

5. Make appointments for new patients with HCSW and GP (if on medication).

6. Enter new patients details onto computer

7. Filing and extracting notes/letters/results etc

8. Receive requests for home visits/telephone advice ensuring they are entered on computer

9. Receive specimens from patients and put them into specimen box, specimen box by 11.30am

10. Accepting requests from patients regarding results of tests/investigations etc

11. Receive and record all telephone messages if required

12. Photocopying

13. Prepare forms or notes for B.S.C

14. Enter data onto computer, all registrations/temp patients

15. Complete contact tray daily

16. Scan letters

17. Ensure all message which are not solved, are passed on to the person concerned

18. Take results over the phone from the hospital

19. Undertake typing of referrals/letters etc

20. To arrange medical examinations/private appointments/DNA Testing

21. Receiving cash

22. To maintain files, ensuring they are kept tidy and renew folder when required

23. Take patients details for insurance forms and take payment when form is completed

24. Change name/address on notes and computer, after patients has filled in CHANGE OF NAME/ADDRESS form

25. Any other duties which may be required and have been agreed with the partnership

Job description

Job responsibilities

1. Restoring telephone system

2. Open mail, date stamp and distribute it to doctors /Data clerk concerned

3. Making appointments on computer. Mark patients on the computer as they arrive and send them to appropriate doctor/nurse waiting area

4. Repeat prescriptions on computer and enquire with doctor any queries regarding prescriptions (acute/repeats). Accuracy must be maintained.

5. Make appointments for new patients with HCSW and GP (if on medication).

6. Enter new patients details onto computer

7. Filing and extracting notes/letters/results etc

8. Receive requests for home visits/telephone advice ensuring they are entered on computer

9. Receive specimens from patients and put them into specimen box, specimen box by 11.30am

10. Accepting requests from patients regarding results of tests/investigations etc

11. Receive and record all telephone messages if required

12. Photocopying

13. Prepare forms or notes for B.S.C

14. Enter data onto computer, all registrations/temp patients

15. Complete contact tray daily

16. Scan letters

17. Ensure all message which are not solved, are passed on to the person concerned

18. Take results over the phone from the hospital

19. Undertake typing of referrals/letters etc

20. To arrange medical examinations/private appointments/DNA Testing

21. Receiving cash

22. To maintain files, ensuring they are kept tidy and renew folder when required

23. Take patients details for insurance forms and take payment when form is completed

24. Change name/address on notes and computer, after patients has filled in CHANGE OF NAME/ADDRESS form

25. Any other duties which may be required and have been agreed with the partnership

Person Specification

Qualifications

Essential

  • GCSE grade a-c
  • Computer skills
  • Telephone manner
  • Reception / administration experience

Desirable

  • Medical receptionist experience

Experience

Essential

  • Experience of working within a busy team

Desirable

  • Experience of working in a GP practice or health care setting
Person Specification

Qualifications

Essential

  • GCSE grade a-c
  • Computer skills
  • Telephone manner
  • Reception / administration experience

Desirable

  • Medical receptionist experience

Experience

Essential

  • Experience of working within a busy team

Desirable

  • Experience of working in a GP practice or health care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kings Surgery

Address

Primary Care Resource Centre

Moor Road

Port Talbot

West Glamorgan

SA12 7BJ


Employer's website

https://www.kingssurgeryporttalbot.wales.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Kings Surgery

Address

Primary Care Resource Centre

Moor Road

Port Talbot

West Glamorgan

SA12 7BJ


Employer's website

https://www.kingssurgeryporttalbot.wales.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

DEBORAH PICTON

Deborah.Picton@wales.nhs.uk

01639821489

Date posted

23 October 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5585-24-0000

Job locations

Primary Care Resource Centre

Moor Road

Port Talbot

West Glamorgan

SA12 7BJ


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