PCN Pharmacy Technician

Job description

Job responsibilities

ResponsibilitiesTo provide comprehensive, innovative, and professional administration support to the PCN Directors to assist the PCN in meeting its short and long-term objectives of primary care networks.

To understand the PCN Network DES and assist the development/implementation of services to meet its requirements

To support workforce development with the ARRS workforce

To assist in ensuring best practice is followed in maintaining both professional and clinical standards.

To work with the PCN Directors in close partnership with clinical leaders to deliver quality service, performance targets and KPIs

To assist the ensuring of effective governance is in place to ensure quality, safety and manage risk

To collate accurate data on time and in accordance to GDPR to assist the PCN in meeting its targets

FinanceSupport with reconciliation of remittances, payments and invoices into the PCN

Support with ARRS claims, expenses, and associated costs

Keeping up to date the Finance Tracker and being knowledgeable about each line of income and expenditure

Supporting on claims, bid writing and costing services, as required

Reconciliation and payments to Practices - as well as tracking invoices vs shifts, delivery etc

Project work, where arising

Supporting vaccination programs and practice/PCN reconciliation

AdministrationTaking minutes of meetings, and sharing/circulating

Organising meetings, interviews and huddles and collating agendas, minute tasking

Supporting action logs and ensuring actions are completed

Record keeping, and organisation of shared files to ensure good governance

HR Support - organising Inductions, managing new starters programs, working with HEE accordingly, seeking development opportunities for individuals and associated funding applications and management

Project work, where arising, such as new Contracts, Enhanced Services and DES updates

Support in reading, summarising and sharing information

Website/ IT maintenance

Supporting vaccination programs and practice/PCN reconciliation and rotas

Liaising with Practice Managers, GPs, and Clinical Director to ensure meetings and effective communication

Supporting Searches for IIF and QOF elements as well as the PCN DES

Contract management

Writing SOPs, service flows and Protocols

ARRS staffingDaily, checking appointment books are loaded in relevant practices as per rota

Managing ARRS team rota and identifying issues in the future or gaps to be filled. Work to fill gaps.

Managing invoices from and to Practices

Checking and approving overtime for ARRS team.

Ensuring all slots in appointment books are filled on a daily basis. Escalating empty slot issues accordingly.

Managing issues as they arise against the minimum requirements of the contract, for example dipping below minimum expected hours

Completing any returns as required by NHSE and the CCG/ICS

Becoming an expert on SystmOne appointment books, cross organisational booking and reporting

Supporting online access

SkillsExcel must be competent on Excel, in keeping data up to date, using basic formulas, pivot tables and being able to digest and articulate the meaning of data

Articulate and diplomatic working with multiple stakeholders you must be able to manage expectations and rive forward the shared PCN agenda, in line with Board and management agreement

Confidentiality you will have access to and be supporting the PCN Directors in effective running of the PCN and associated services, therefore you may have access to confidential information.

Resilient able to work with ambiguity, tricky relationships and conflicting needs.

MS teams and other Office products

Person Specification

Qualifications

Essential

• - BTEC Level 3 Diploma in Pharmaceutical Science or NVQ Level 3 Diploma in Pharmacy Service Skills or equivalent with underpinning knowledge.
• - Current registration as a Pharmacy Technician with the General Pharmaceutical Council.

Desirable

• -Post-registration training in specific areas of pharmacy e.g. care homes, or clinical areas e.g. inhaler check training

Experience

Essential

• - Minimum 2 years experience in a busy pharmacy setting
• - Significant post-registration experience in any pharmacy sector e.g. hospital, community pharmacy or primary care
• - Genuine interest in working with the elderly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Morley and District PCN

Address

Shenstone House Surgery

Elland Road

Morley

Leeds

LS27 7PX

Employer's website

https://www.fountainmedical.co.uk/ (Opens in a new tab)