Job summary
Our HCAs work within our Practice and support the practice nursing and administrative teams in the delivery of
clinical and administrative services. This role involves working as part of the
practice multi-disciplinary team, delivering care within their scope of
practice to the entitled patient population.
Having completed the Care
Certificate or equivalent qualification, the HCA will deliver and assist
clinical staff in the provision of treatment, preventative care, health
promotion, long-term condition management and patient education while also
supporting the administrative team on an as-required basis.
We are keen to develop the role into that of a General Practice Assistant (GPA) so we welcome applications from HCAs who are interested in a GPA type role.
It is important for us to find the right person for this role so we welcome applications from those who meet the criteria and are looking for hours ranging from 3-5 days per week.
Main duties of the job
The following are the core responsibilities of
the Healthcare Assistant in delivering health services. There may be, on
occasion, a requirement to carry out other tasks.
- Consult
with patients to undertake assessments of patient need
- Phlebotomy
- Deliver and assist clinical staff in the provision of
treatment, preventative care, health promotion, long-term condition management
and patient education
- Be an integral part of the general practice team
- Provide clinical support to registered nurses and other healthcare professionals within the organisation
- Deliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives
- Support the administrative team on an as-required basis
About us
We are looking for an HCA who shares our desire to provide an
outstanding service and who is happy to contribute their experience, energy and
ideas to make the practice thrive.
We are a small, friendly GP Practice with good local bus/rail links based in Central London.
Woodfield Road Surgery is a sister practice to Paddington Green Health
Centre and there may be a requirement to work across both sites.
Job description
Job responsibilities
Main duties of the job
The following are the core responsibilities of the Healthcare Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks.
- Consult with patients to undertake assessments of patient need
- Phlebotomy
- Deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education
- Be an integral part of the general practice team
- Provide clinical support to registered nurses and other healthcare professionals within the organisation
- Deliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives
- Support the administrative team on an as-required basis
Job description
Job responsibilities
Main duties of the job
The following are the core responsibilities of the Healthcare Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks.
- Consult with patients to undertake assessments of patient need
- Phlebotomy
- Deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education
- Be an integral part of the general practice team
- Provide clinical support to registered nurses and other healthcare professionals within the organisation
- Deliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives
- Support the administrative team on an as-required basis
Person Specification
Clinical Knowledge and Skills
Essential
- Able to perform venepuncture
- Ability to undertake vaccinations (under PSD)
- Ability to undertake patient medicals, including height, weight, BP, pulse and BMI etc.
- Ability to work within own scope of practice and understanding when to refer to colleagues
- Clinical IT system user skills and the ability to record accurate clinical notes
- Broad knowledge of clinical governance
- Understanding of safeguarding adults and children
- Chaperone procedure
- Understand the requirement for PSDs and associated policy
Desirable
- Understanding of the principles of ECGs
- Wound care/removal of sutures and staples
Other requirements/wider responsibilities
Essential
- Disclosure Barring Service (DBS) check
- Occupational Health clearance
Qualifications
Essential
- Has completed the Care Certificate or equivalent qualification and as detailed within CQCs GP mythbuster 57: Health Care Assistants in General Practice
- There may need to be proof of any courses or training qualifications commensurate with the post
Experience
Essential
- Experience of working with the general public
- Experience of working with the general public
- Has worked in a primary care environment
- Understanding of infection prevention and control measures
Personal Qualities
Essential
- Demonstrate personal accountability and work well under pressure
- Ability to follow legal, ethical and clinical policy and procedure
- Knowledge of and ability to work to key policies and procedures
- Ability to use own initiative, discretion, and sensitivity
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to work as a team member and autonomously
- Excellent communication skills and effective in communicating and understanding patient needs
- Good organisational skills
- Sensitive and empathetic in distressing situations
- Commitment to ongoing professional development
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Punctual and committed to supporting the team effort
- High levels of integrity and loyalty
- Clear, polite telephone manner
- Flexible and cooperative
- Motivated
Person Specification
Clinical Knowledge and Skills
Essential
- Able to perform venepuncture
- Ability to undertake vaccinations (under PSD)
- Ability to undertake patient medicals, including height, weight, BP, pulse and BMI etc.
- Ability to work within own scope of practice and understanding when to refer to colleagues
- Clinical IT system user skills and the ability to record accurate clinical notes
- Broad knowledge of clinical governance
- Understanding of safeguarding adults and children
- Chaperone procedure
- Understand the requirement for PSDs and associated policy
Desirable
- Understanding of the principles of ECGs
- Wound care/removal of sutures and staples
Other requirements/wider responsibilities
Essential
- Disclosure Barring Service (DBS) check
- Occupational Health clearance
Qualifications
Essential
- Has completed the Care Certificate or equivalent qualification and as detailed within CQCs GP mythbuster 57: Health Care Assistants in General Practice
- There may need to be proof of any courses or training qualifications commensurate with the post
Experience
Essential
- Experience of working with the general public
- Experience of working with the general public
- Has worked in a primary care environment
- Understanding of infection prevention and control measures
Personal Qualities
Essential
- Demonstrate personal accountability and work well under pressure
- Ability to follow legal, ethical and clinical policy and procedure
- Knowledge of and ability to work to key policies and procedures
- Ability to use own initiative, discretion, and sensitivity
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to work as a team member and autonomously
- Excellent communication skills and effective in communicating and understanding patient needs
- Good organisational skills
- Sensitive and empathetic in distressing situations
- Commitment to ongoing professional development
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Punctual and committed to supporting the team effort
- High levels of integrity and loyalty
- Clear, polite telephone manner
- Flexible and cooperative
- Motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.