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Musters Medical Practice

GP Receptionist

Information:

This job is now closed

Job summary

The position is for all day Wednesday and Friday afternoon.

We are looking for an enthusiastic person with previous customer service experience to join our friendly and hardworking GP Surgery team based in West Bridgford, Nottingham.

The role includes front of house reception duties, answering telephone calls and providing support to the wider Practice team when required. Training will be provided in prescription request management for the right candidate.

Main duties of the job

The successful candidate will be able to demonstrate the following skills and experience:

  • Previous customer service experience
  • Excellent communication skills, both on the telephone and face to face
  • Ability to use word, excel and computer systems
  • Enthusiasm to undertake a variety of tasks
  • Able to prioritise tasks and organise their workload
  • Attention to detail
  • Willing to learn

About us

GP Practice experience is desirable however, training and support will be provided for all aspects of this challenging, yet rewarding, role.

The successful candidate will report to the Practice Manager.

Details

Date posted

24 January 2025

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5565-25-0002

Job locations

Embankment Primary Care Centre

50-60 Wilford Lane, West Bridgford

Nottingham

NG2 7SD


Job description

Job responsibilities

The role is subject to a three month probationary period.

Responsibilities:- Greet and welcome visitors in a professional and friendly manner- Answer and direct phone calls to the appropriate person or department- Provide general administrative and clerical support- Schedule appointments and manage calendars- Receive, sort, and distribute mail- Perform data entry and maintain accurate records- Handle sensitive information in a confidential manner

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Job description

Job responsibilities

The role is subject to a three month probationary period.

Responsibilities:- Greet and welcome visitors in a professional and friendly manner- Answer and direct phone calls to the appropriate person or department- Provide general administrative and clerical support- Schedule appointments and manage calendars- Receive, sort, and distribute mail- Perform data entry and maintain accurate records- Handle sensitive information in a confidential manner

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • AMSPAR Receptionists Qualification

Experience

Essential

  • Experience of working with the general public
  • Experience of administrative duties

Desirable

  • Experience of working wthin a GP Practice and or a health care setting
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • AMSPAR Receptionists Qualification

Experience

Essential

  • Experience of working with the general public
  • Experience of administrative duties

Desirable

  • Experience of working wthin a GP Practice and or a health care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Musters Medical Practice

Address

Embankment Primary Care Centre

50-60 Wilford Lane, West Bridgford

Nottingham

NG2 7SD


Employer's website

https://www.mustersmedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Musters Medical Practice

Address

Embankment Primary Care Centre

50-60 Wilford Lane, West Bridgford

Nottingham

NG2 7SD


Employer's website

https://www.mustersmedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Emma Strzelec

emma.strzelec@nhs.net

Details

Date posted

24 January 2025

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5565-25-0002

Job locations

Embankment Primary Care Centre

50-60 Wilford Lane, West Bridgford

Nottingham

NG2 7SD


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