Redlands Primary Care

PCN Pharmacy Technician

The closing date is 31 January 2026

Job summary

The Mid Devon Healthcare Primary Care Network has an exciting opportunity for a

Pharmacy Technician post in primary care.

The post holder is a Pharmacy Technician who will be an integral part of the general practice at Redlands Primary Care, Crediton, Devon.

This role will work under the supervision of the pharmacist to ensure the safe, accurate and timely supply of prescribed medication to patients.

They will provide technical and administrative support to the clinical pharmacist and clinicians.

The pharmacy technician will support the PCN and practice clinical team with queries around medication from patients.

The pharmacy technician will complete audits around patient safety in the prescribing of medication and present the information for sharing with the clinical team.

Main duties of the job

The following are the core responsibilities of the PCN pharmacy technician. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

  • To work as part of a multi-disciplinary team whilst in a supporting function to the clinical pharmacist and other clinicians and within agreed prescribing standard operating procedures
  • To support the clinical pharmacist as the PCN point of contact for all medicines related matters
  • To process repeat medication requests, including the conversion of acute requests to repeat medicines, changing quantities of medicines
  • To issue prescriptions in line with agreed clinical protocols and within your competency
  • To encourage cost-effective prescribing throughout the PCN
  • To undertake medicines reconciliation post discharge and on other transfers of care
  • To update and maintain accurate and timely patient medication records on each practice clinical system, including advice given and action taken
  • To liaise with secondary and primary care colleagues to ensure correct medicines are continued following the transfer of care
  • To monitor practice adherence to the prescribing policy
  • To support virtual and remote models of consultation and support including e-consultations, telehealth and telemedicine

About us

There is strength in numbers, so we have brought together a number of GP practices to form the Mid Devon Healthcare Primary Care Network. Our aim is to provide the highest standard of care for all of our patients, so those who are less visible in our communities - those with frailty, or whose mobility is restricted and those with physical and/or psychological illness - can receive the same high standard of care that our more mobile patients receive when they visit their individual practices.

Details

Date posted

06 January 2026

Pay scheme

Other

Salary

£15.50 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5564-26-0000

Job locations

Redlands Primary Care

Joseph Locke Way

Crediton

Devon

EX17 3FD


Job description

Job responsibilities

Primary responsibilities

The following are the core responsibilities of the PCN pharmacy technician. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

  • To work as part of a multi-disciplinary team whilst in a supporting function to the clinical pharmacist and other clinicians and within agreed prescribing standard operating procedures
  • To support the clinical pharmacist as the PCN point of contact for all medicines related matters
  • To process repeat medication requests, including the conversion of acute requests to repeat medicines, changing quantities of medicines
  • To issue prescriptions in line with agreed clinical protocols and within your competency
  • To encourage cost-effective prescribing throughout the PCN
  • To undertake medicines reconciliation post discharge and on other transfers of care
  • To update and maintain accurate and timely patient medication records on each practice clinical system, including advice given and action taken
  • To liaise with secondary and primary care colleagues to ensure correct medicines are continued following the transfer of care
  • To monitor practice adherence to the prescribing policy
  • To support virtual and remote models of consultation and support including e-consultations, telehealth and telemedicine
  • To liaise with practices and implement and embed a robust repeat prescribing system for use across all practices
  • To support the clinical pharmacist in improving the quality and effectiveness of prescribing through clinical audit and education to improve performance against NICE standards, and clinical and prescribing guidance
  • To support the clinical pharmacist in producing a prescribing newsletter or bulletin on a quarterly basis
  • To ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs
  • To apply infection-control measures within the practice according to local and national guidelines
  • To identify and be proactive in your training needs and development and as agreed with the Clinical Pharmacist.
  • To support in the delivery of enhanced services and other service requirements on behalf of the PCN
  • To participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events
  • To actively signpost patients to the correct healthcare professional
  • To undertake all mandatory training and induction programmes
  • To contribute to and embrace the spectrum of clinical governance
  • To attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
  • To contribute to public health campaigns (e.g. flu clinics) through advice or direct care
  • To maintain a clean, tidy, effective working area at all times

Secondary responsibilities

In addition to the primary responsibilities, the pharmacy technician may be requested to:

  • Support delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives
  • Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner
  • Duties may vary from time to time without changing the general character of the post or the level of responsibility.

Job description

Job responsibilities

Primary responsibilities

The following are the core responsibilities of the PCN pharmacy technician. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

  • To work as part of a multi-disciplinary team whilst in a supporting function to the clinical pharmacist and other clinicians and within agreed prescribing standard operating procedures
  • To support the clinical pharmacist as the PCN point of contact for all medicines related matters
  • To process repeat medication requests, including the conversion of acute requests to repeat medicines, changing quantities of medicines
  • To issue prescriptions in line with agreed clinical protocols and within your competency
  • To encourage cost-effective prescribing throughout the PCN
  • To undertake medicines reconciliation post discharge and on other transfers of care
  • To update and maintain accurate and timely patient medication records on each practice clinical system, including advice given and action taken
  • To liaise with secondary and primary care colleagues to ensure correct medicines are continued following the transfer of care
  • To monitor practice adherence to the prescribing policy
  • To support virtual and remote models of consultation and support including e-consultations, telehealth and telemedicine
  • To liaise with practices and implement and embed a robust repeat prescribing system for use across all practices
  • To support the clinical pharmacist in improving the quality and effectiveness of prescribing through clinical audit and education to improve performance against NICE standards, and clinical and prescribing guidance
  • To support the clinical pharmacist in producing a prescribing newsletter or bulletin on a quarterly basis
  • To ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs
  • To apply infection-control measures within the practice according to local and national guidelines
  • To identify and be proactive in your training needs and development and as agreed with the Clinical Pharmacist.
  • To support in the delivery of enhanced services and other service requirements on behalf of the PCN
  • To participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events
  • To actively signpost patients to the correct healthcare professional
  • To undertake all mandatory training and induction programmes
  • To contribute to and embrace the spectrum of clinical governance
  • To attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
  • To contribute to public health campaigns (e.g. flu clinics) through advice or direct care
  • To maintain a clean, tidy, effective working area at all times

Secondary responsibilities

In addition to the primary responsibilities, the pharmacy technician may be requested to:

  • Support delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives
  • Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner
  • Duties may vary from time to time without changing the general character of the post or the level of responsibility.

Person Specification

Qualifications

Essential

  • NVQ 3 Pharmacy Technician

Desirable

  • NVQ 2 Pharmacy Dispenser
Person Specification

Qualifications

Essential

  • NVQ 3 Pharmacy Technician

Desirable

  • NVQ 2 Pharmacy Dispenser

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Redlands Primary Care

Address

Redlands Primary Care

Joseph Locke Way

Crediton

Devon

EX17 3FD


Employer's website

https://www.redlandsprimarycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Redlands Primary Care

Address

Redlands Primary Care

Joseph Locke Way

Crediton

Devon

EX17 3FD


Employer's website

https://www.redlandsprimarycare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PCN Manager

April Tregale

a.tregale@nhs.net

Details

Date posted

06 January 2026

Pay scheme

Other

Salary

£15.50 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5564-26-0000

Job locations

Redlands Primary Care

Joseph Locke Way

Crediton

Devon

EX17 3FD


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