Pharmacy Technician

Job description

Job responsibilities

The post holder is a Pharmacy Technician and is an integral part of the pharmacy team and general practice team, working within their professional boundaries.

This role will work under the supervision of the Clinical Pharmacist / Senior Pharmacy Technician / GPs to ensure the safe, accurate and timely supply of prescribed medication to patients.

They will provide technical and administrative support to GPs, Clinical Pharmacists, and the general practice team.

The Pharmacy Technician will conduct medicine optimisation tasks including effective medicine administration, reconciliation, synchronisation and supporting with medication reviews.

The Pharmacy Technician will support with requests/queries from patients and other health care settings regarding medication, including the issuing of repeat prescriptions and supporting with out-of-stock medication.

They will complete audits regarding patient safety and cost-effective prescribing of medication and share the information with the clinical team.

To work in the dispensary to process all relevant prescriptions as authorised by GPs and prescribing nurses where appropriate, in accordance with the principles of good practice and standard operating procedures.

The following are the core responsibilities of the Pharmacy Technician. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a) Undertake patient facing and patient supporting roles to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.

b) Conduct medicine optimisation tasks including effective medicine administration (e.g., checking inhaler technique), support with medication reviews and medicines reconciliation. When required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

c) Work in the dispensary to process all relevant prescriptions as authorised by GPs and prescribing nurses where appropriate, in accordance with the principles of good practice.

d) To ensure the smooth and efficient running of the dispensary in-line with practice Standard Operating Procedures (SOPs)

e) Maintain a central role in the clinical aspects of shared care protocols and liaise with secondary care specialists for more complex patients.

f) Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.

g) Assist in the delivery of the Medicines Optimisation Framework (MOF) through data analysis and audit work.

h) Contribute to public health campaigns (e.g., COVID-19 or flu clinics) through advice or direct care.

Maintain a clean, tidy, organised and effective working area at all times.

Person Specification

Skills

Essential

• Excellent communication skills (written and oral)
• Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
• Knowledge of IT systems, including the ability to use word processing skills, emails and the internet to create simple plans and reports
• Ability to promote best practice regarding all pharmaceutical matters
• Effective time management (planning & organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Personal Qualities

Essential

• Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
• Ability to use own initiative, discretion and sensitivity
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Polite and confident
• Flexible and cooperative
• Sensitive and empathetic in distressing situations
• Able to finish work tasks
• High levels of integrity and loyalty
• Ability to maintain confidentiality
• Ability to work under pressure

Experience

Essential

• Working under appropriate clinical supervision to ensure safe, effective, and efficient use of medicines
• Previous pharmacy experience

Desirable

• Previous experience of working as a Pharmacy Technician in primary care
• Understanding and knowledge of healthcare provision in GP practices, QOF, and enhanced services
• Good clinical system IT knowledge of SystmOne

Qualifications

Essential

• Qualified Pharmacy Technician (NVQ Level 3 or equivalent)
• GCSE (or equivalent) English & Maths at Grade C or above
• Registration with General Pharmaceutical Council
• Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician
• Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Newbold Verdon Medical Practice

Address

Newbold Verdon Medical Practice

St. Georges Close

Newbold Verdon

Leicester

LE9 9PZ

Employer's website

https://www.newboldverdonandmarketbosworthmedicalpractice.co.uk/index.php (Opens in a new tab)