Job summary
Are you an experienced, forward-thinking Practice Nurse ready for a leadership challenge? An exciting opportunity has arisen to join our dedicated team at Queens Avenue Surgery as a Lead Practice Nurse.
This is a key senior role for a passionate nurse ready to lead our services, including Respiratory Care and Infection Prevention & Control (IPC). You will be instrumental in delivering the highest standards of clinical care, developing patient services, and mentoring our nursing team.
Working as a senior member of the practice multidisciplinary team, you will ensure nursing services are delivered effectively to our patient population.
If you are proactive, dedicated to patient-centred care, and looking to make a real impact within a supportive and collaborative practice, we would love to hear from you.
The position is for 30 hours per week over 4 days with a Saturday morning worked on a rota system (around 1 in 5).
Interviews will be held week commencing 20/10/2025.
Main duties of the job
As our Lead Practice Nurse, you will be a senior clinical voice in the practice. Your main duties will include:
- Acting as the designated Lead for Infection Prevention & Control (IPC), overseeing audits, training, and policy.
- Leading and developing our respiratory care services, including managing asthma and COPD clinics and individual treatment plans for patients with chronic disease.
- Delivering comprehensive care for patients with long-term conditions, including the frail and housebound.
- Providing the full scope of general practice nursing, from wound care and immunisations to travel health and cervical cytology.
- Mentoring and supporting the development of our Healthcare Assistants and wider nursing team.
- Championing health promotion and wellbeing programmes for our patient community.
About us
Queens Avenue Surgery is a patient-focused practice dedicated to serving our local community with high-quality, compassionate care. We pride ourselves on fostering a professional, friendly, and highly supportive team environment where every member is valued.
Our work ethic is collaborative; we believe in working together to achieve the best outcomes for our patients and supporting each other's professional growth. We promote a culture of continuous improvement where everyone counts and staff are permitted to make suggestions to enhance patient care.
We are deeply committed to the ongoing professional development of our staff, providing a full induction, regular clinical supervision, and opportunities for training to help you reach your full potential.
Job description
Job responsibilities
The following are the core responsibilities of the Lead Practice Nurse in delivering health services at Queens Avenue Surgery:
- Provide mentorship, assessment, and guidance to other team members, including practice nurses and healthcare assistants
- Conduct appraisals, and lead the planning and implementation of changes within the team
- Develop, review, and implement nursing protocols and clinical policies in conjunction with the practice partners
- Act as the Infection Prevention Control (IPC) lead and work to the IPC Policy
- Consult with patients and their families to undertake assessments of patient need
- Support in the long-term condition management within the surgery, particularly for asthma and COPD, including being involved with quality improvement and assurance initiatives
- Develop, implement and embed an effective care management programme for the frail and housebound patients registered with the surgery
- Support public health and screening programmes, including immunisations, vaccinations, and cervical screening and also provide opportunistic health promotion advice
- Embed population health management approaches within general practice, targeting health inequalities and improving access
- Provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF
- Support new-to-practice nurses, student nurses, and other healthcare professionals within the surgery
- Teach and advise patients and their families on how to manage their condition
- Participate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols/guidelines and procedures locally
- Work within national and local protocols
- Recognise the boundaries of their practice and know when and to whom patients should be referred
- Support in the delivery of enhanced services and other service requirements
- Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
- Participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events
- Undertake all mandatory training and induction programmes
- Contribute to and embrace the spectrum of clinical governance
- Support the practice team with the reviewing and implementation of practice policies and protocols, ensuring conformance to extant legislation
- Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
- Lead on public health campaigns (e.g., flu clinics)
- Provide travel advice services
- Provide wound care (ulcer/Doppler, etc.) to patients
- Maintain accurate clinical records in conjunction with extant legislation ensuring that SNOMED CT codes are used effectively
- Contribute to practice targets (QOF, etc.), complying with relevant guidance
- Maintain chronic disease registers and work with other staff to enable an effective call/recall system
- Maintain a clean, tidy, effective working area at all times
- Chaperone patients where necessary
- Support the team in dealing with clinical emergencies
- Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients, etc.)
There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
Job description
Job responsibilities
The following are the core responsibilities of the Lead Practice Nurse in delivering health services at Queens Avenue Surgery:
- Provide mentorship, assessment, and guidance to other team members, including practice nurses and healthcare assistants
- Conduct appraisals, and lead the planning and implementation of changes within the team
- Develop, review, and implement nursing protocols and clinical policies in conjunction with the practice partners
- Act as the Infection Prevention Control (IPC) lead and work to the IPC Policy
- Consult with patients and their families to undertake assessments of patient need
- Support in the long-term condition management within the surgery, particularly for asthma and COPD, including being involved with quality improvement and assurance initiatives
- Develop, implement and embed an effective care management programme for the frail and housebound patients registered with the surgery
- Support public health and screening programmes, including immunisations, vaccinations, and cervical screening and also provide opportunistic health promotion advice
- Embed population health management approaches within general practice, targeting health inequalities and improving access
- Provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF
- Support new-to-practice nurses, student nurses, and other healthcare professionals within the surgery
- Teach and advise patients and their families on how to manage their condition
- Participate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols/guidelines and procedures locally
- Work within national and local protocols
- Recognise the boundaries of their practice and know when and to whom patients should be referred
- Support in the delivery of enhanced services and other service requirements
- Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
- Participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events
- Undertake all mandatory training and induction programmes
- Contribute to and embrace the spectrum of clinical governance
- Support the practice team with the reviewing and implementation of practice policies and protocols, ensuring conformance to extant legislation
- Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
- Lead on public health campaigns (e.g., flu clinics)
- Provide travel advice services
- Provide wound care (ulcer/Doppler, etc.) to patients
- Maintain accurate clinical records in conjunction with extant legislation ensuring that SNOMED CT codes are used effectively
- Contribute to practice targets (QOF, etc.), complying with relevant guidance
- Maintain chronic disease registers and work with other staff to enable an effective call/recall system
- Maintain a clean, tidy, effective working area at all times
- Chaperone patients where necessary
- Support the team in dealing with clinical emergencies
- Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients, etc.)
There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
Person Specification
Qualifications
Essential
- Registered Nurse
- Has evidence of working at the relevant level of practice as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework
Desirable
- General Practice Nurse qualification
- Mentor or teaching qualification
- Respiratory care qualifications
- Cervical cytology qualification
- Travel health training completed
Personal Qualities
Essential
- Effective time management (planning and organising)
- Ability to follow legal, ethical and professional policies/local policies/procedures and codes of conduct
- Understand the requirement for PGDs and associated policy
- Ability to use own initiative, discretion, and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to identify risk and assess/manage risk when working with individuals
- Ability to work as a team member and autonomously
- Good interpersonal and organisational skills
- Sensitive and empathetic in distressing situations
- Commitment to ongoing professional development
- Clear, polite telephone manner
Desirable
- Knowledge of SystmOne and other IT systems including the ability to use word processing skills, emails and the internet
- Demonstrate personal accountability, emotional resilience and work well under pressure
Experience
Essential
- Broad knowledge of general practice and experience of working as a Practice or Community Nurse
- Experience with chronic disease management
- Experience of working autonomously
- Experience of infection prevention and control measures
- Experience of managing elderly and housebound patients
Desirable
- Experience of quality initiatives, i.e., benchmarking
- An appreciation of the NHS landscape including the relationship between individual organisations, PCNs and the commissioners
Clinical Knowledge and Skills
Essential
- Experience of Practice Nurse skills including wound care, ECG, venepuncture, immunisations, new patient medicals and womans health (cervical cytology, contraception etc.)
- Request pathology tests and process the results, advising patients accordingly
- Understanding of the importance of evidence-based practice
- Ability to promote best practice regarding nursing matters
- Ability to work within own scope of practice and understand when to refer to GPs
- Good clinical system IT knowledge and an ability to record accurate clinical notes
- Ability to communicate complex and sensitive information effectively with people by telephone, email and face to face
- Understanding of safeguarding adults and children
- Understanding and knowledge of healthcare provision in GP surgeries, QOF and enhanced service
- Effectively able to communicate and understand the needs of the patient
Desirable
- Broad knowledge of clinical governance
- Knowledge of public health issues in the local area
- Awareness of issues within the wider health arena and knowledge of health promotion strategies
- Knowledge of national standards that inform general practice (NSF NICE guidelines)
Person Specification
Qualifications
Essential
- Registered Nurse
- Has evidence of working at the relevant level of practice as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework
Desirable
- General Practice Nurse qualification
- Mentor or teaching qualification
- Respiratory care qualifications
- Cervical cytology qualification
- Travel health training completed
Personal Qualities
Essential
- Effective time management (planning and organising)
- Ability to follow legal, ethical and professional policies/local policies/procedures and codes of conduct
- Understand the requirement for PGDs and associated policy
- Ability to use own initiative, discretion, and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to identify risk and assess/manage risk when working with individuals
- Ability to work as a team member and autonomously
- Good interpersonal and organisational skills
- Sensitive and empathetic in distressing situations
- Commitment to ongoing professional development
- Clear, polite telephone manner
Desirable
- Knowledge of SystmOne and other IT systems including the ability to use word processing skills, emails and the internet
- Demonstrate personal accountability, emotional resilience and work well under pressure
Experience
Essential
- Broad knowledge of general practice and experience of working as a Practice or Community Nurse
- Experience with chronic disease management
- Experience of working autonomously
- Experience of infection prevention and control measures
- Experience of managing elderly and housebound patients
Desirable
- Experience of quality initiatives, i.e., benchmarking
- An appreciation of the NHS landscape including the relationship between individual organisations, PCNs and the commissioners
Clinical Knowledge and Skills
Essential
- Experience of Practice Nurse skills including wound care, ECG, venepuncture, immunisations, new patient medicals and womans health (cervical cytology, contraception etc.)
- Request pathology tests and process the results, advising patients accordingly
- Understanding of the importance of evidence-based practice
- Ability to promote best practice regarding nursing matters
- Ability to work within own scope of practice and understand when to refer to GPs
- Good clinical system IT knowledge and an ability to record accurate clinical notes
- Ability to communicate complex and sensitive information effectively with people by telephone, email and face to face
- Understanding of safeguarding adults and children
- Understanding and knowledge of healthcare provision in GP surgeries, QOF and enhanced service
- Effectively able to communicate and understand the needs of the patient
Desirable
- Broad knowledge of clinical governance
- Knowledge of public health issues in the local area
- Awareness of issues within the wider health arena and knowledge of health promotion strategies
- Knowledge of national standards that inform general practice (NSF NICE guidelines)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).