Receptionist

Job summary

We have a vacancy for 18.25 hours per week over 4 days and an opportunity to join a well respected GP practice as a vital member of the team. Our team of 7 receptionists provide an important first point of contact for our patients. Excellent customer service and an empathetic approach is vital. A good working knowledge of IT and proficient keyboard skills are important. Training will be given on the use of our clinical system. Availability to work on Saturday mornings on a rota basis is required.

We are a very social bunch and the successful candidate will be invited to attend our annual skittles challenge (no skill required), our Summer Barbeque and Christmas Party.

Main duties of the job

The successful applicant should have the following attributes:

Excellent customer service skills with an empathetic and friendly approach and the ability to work well under pressure.

Flexibility to work morning and afternoon shifts and to provide cover for holidays and sickness as required.

Good IT skills and keyboard proficiency.

Be a supportive and proactive team member who can liaise appropriately with other healthcare professionals.

About us

Queens Avenue Surgery is located close to the centre of Dorchester and to Dorset County Hospital. We are based in a beautiful Victorian property which is well equipped and modernised but still manages to retain its period features. Our 7 Partners and one Salaried GP look after 8400 patients from Dorchester and the surrounding villages. We are a training practice and support trainee doctors and medical students on a regular basis. We have a high satisfaction rating in national surveys and excellent feedback from our patients.