Abbeyview Surgery

PRESCRIPTION CLERK

The closing date is 20 September 2025

Job summary

Job summary

This is an exciting opportunity to join our friendly team of dedicated professionals to deliver high quality, patient centred care to our patients.

The whole team works together to provide an innovative and caring service where patients are truly at the heart of everything we do.

We are looking for a part time Prescription Clerk (circa 20 hours per week) to join our team in the Abbeyview Surgery.

The position offers 6 weeks holiday, pro rata, together with Bank Holidays and inclusion in NHS pension scheme.

Main duties of the job

Process routine prescription requests (via Syst1, email and paper repeats)

Manage prescription queries accordingly.

Liaise with Practice Manager and clinical team with any areas of concern.

Liaise with medicines management team relating to any queries.

Ensure that patients are notified immediately of any medicines changes.

If a medication review for a patient is overdue, book the patient with the clinical pharmacist.

If there is a manufacturer's or supply problem, liaise with the chemist or medicines optimisation team for an alternative. Issue prescription and advise patient of the change

Add new patients' medication and pass to GP.

Check for over and under usage of medication.

Delete medications that have not been issued for 12 months (every three months).

Any other reasonable administrative duties as directed.

General Responsibilities:

Maintain patient confidentiality and adhere to data protection regulations.

Follow practice protocols and procedures to ensure compliance and efficiency.

Participate in ongoing professional development and mandatory training.

Contribute to practice improvements and participate in audits.

About us

Abbeyview Surgery is a semi-rural, part dispensing Practice serving circa 9300 patients in Crowland, Lincolnshire.

We have a strong team ethos where all departments work collaboratively to provide the best patient centred care possible.

Details

Date posted

20 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A5532-25-0009

Job locations

Abbey View Medical Centre

Thorney Road

Crowland

Peterborough

PE6 0AL


Job description

Job responsibilities

Prescription Clerk Duties:

Process routine prescription requests (via Syst1, email and paper repeats) accurately and efficiently.

Manage prescription queries accordingly.

Liaise with Practice Manager and clinical team with any areas of concern.

Liaise with medicines management team relating to any queries.

Ensure that patients are notified immediately of any medicines changes.

Liaise with chemists, patients, nursing homes and hospitals when needed.

If a medication review for a patient is overdue, book the patient with the appropriate clinician

If there is a manufacturer's or supply problem, liaise with the chemist or medicines optimisation team for an alternative. Issue prescription and advise patient of the change.

Add new patients' medication and pass to GP.

Check for over and under usage of medication.

Delete medications that have not been issued for 12 months (every three months).

Any other reasonable administrative duties as directed by the Department Supervisor, The Practice Manager or Partner.

General Responsibilities:

Maintain patient confidentiality and adhere to data protection regulations.

Follow practice protocols and procedures to ensure compliance and efficiency.

Promote a safe working environment by adhering to health and safety regulations.

Support equality and diversity in the workplace.

Participate in ongoing professional development and mandatory training.

Communicate effectively with colleagues, patients, and external healthcare providers.

Contribute to practice improvements and participate in audits.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

There may also be a requirement to undertake other similar duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibilities outlined above.

Job description

Job responsibilities

Prescription Clerk Duties:

Process routine prescription requests (via Syst1, email and paper repeats) accurately and efficiently.

Manage prescription queries accordingly.

Liaise with Practice Manager and clinical team with any areas of concern.

Liaise with medicines management team relating to any queries.

Ensure that patients are notified immediately of any medicines changes.

Liaise with chemists, patients, nursing homes and hospitals when needed.

If a medication review for a patient is overdue, book the patient with the appropriate clinician

If there is a manufacturer's or supply problem, liaise with the chemist or medicines optimisation team for an alternative. Issue prescription and advise patient of the change.

Add new patients' medication and pass to GP.

Check for over and under usage of medication.

Delete medications that have not been issued for 12 months (every three months).

Any other reasonable administrative duties as directed by the Department Supervisor, The Practice Manager or Partner.

General Responsibilities:

Maintain patient confidentiality and adhere to data protection regulations.

Follow practice protocols and procedures to ensure compliance and efficiency.

Promote a safe working environment by adhering to health and safety regulations.

Support equality and diversity in the workplace.

Participate in ongoing professional development and mandatory training.

Communicate effectively with colleagues, patients, and external healthcare providers.

Contribute to practice improvements and participate in audits.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

There may also be a requirement to undertake other similar duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibilities outlined above.

Person Specification

Experience

Essential

  • Experience of working in an NHS prescription related environment is essential for this role.
Person Specification

Experience

Essential

  • Experience of working in an NHS prescription related environment is essential for this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Abbeyview Surgery

Address

Abbey View Medical Centre

Thorney Road

Crowland

Peterborough

PE6 0AL


Employer's website

https://www.abbeyviewsurgery.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Abbeyview Surgery

Address

Abbey View Medical Centre

Thorney Road

Crowland

Peterborough

PE6 0AL


Employer's website

https://www.abbeyviewsurgery.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Practice Manager

Tom George

tomgeorge@nhs.net

01733210254

Details

Date posted

20 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A5532-25-0009

Job locations

Abbey View Medical Centre

Thorney Road

Crowland

Peterborough

PE6 0AL


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