Job summary
In partnership, Thornaby & Barwick Medical Group and Park Lane Surgery, Stillington are looking to welcome a General Practice Assistant into their teams.
A GPA will support the smooth running of the practice by
performing routine administration and clinical tasks on behalf of the
GPs.
This role is to include clincal aspects, such as phlebotomy.
Main duties of the job
- Administrative support for repeat prescribing - such as arranging blood tests, BP checks etc...
- Supporting with gathering health data for Qof
- Carrying out phlebotomy clinics at Park Lane Surgery
- Liaise with the GPs and wider team to complete project work to improve health outcomes
- Helping the GP liaise with outside agencies
- Act as a chaperone as required
- Participate in practice audits
- Support with new patient health checks
- Ensure all clinical rooms are adequately stocked and prepared for each session
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
About us
Thornaby and Barwick Medical Group is a two site GP Practice taking care of the population in the Thornaby and Ingleby Barwick areas.We have a practice population of around 21,500.We are an experienced training practice with 8 GP partners, supported by our wonderful nursing team and resilient reception and admin teams.
We also work as part of BYTES Primary Care Network, which is made up of 4 GP practices including Park Lane Surgery.
Job description
Job responsibilities
- Administrative support for repeat prescribing - such as arranging blood tests, BP checks etc...
- Supporting with gathering health data for Qof
- Carrying out phlebotomy clinics at Park Lane Surgery
- Liaise with the GPs and wider team to complete project work to improve health outcomes
- Helping the GP liaise with outside agencies
- Act as a chaperone as required
- Participate in practice audits
- Support with new patient health checks
- Ensure all clinical rooms are adequately stocked and prepared for each session
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
Confidentiality
- While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare
workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice
policies and procedures relating to confidentiality and the protection of
personal and sensitive data
Health and Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
Equality and Diversity
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.
Quality
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk.
- Work to practice protocols
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload, and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Be familiar in all mediums of communications such as email, tasks, telephone etc.
- Communicate effectively with patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
- Communicate effectively to outside agencies
Contribution to the Implementation of ServicesThe post-holder will:
- Apply Practice policies, standards, and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate
Job description
Job responsibilities
- Administrative support for repeat prescribing - such as arranging blood tests, BP checks etc...
- Supporting with gathering health data for Qof
- Carrying out phlebotomy clinics at Park Lane Surgery
- Liaise with the GPs and wider team to complete project work to improve health outcomes
- Helping the GP liaise with outside agencies
- Act as a chaperone as required
- Participate in practice audits
- Support with new patient health checks
- Ensure all clinical rooms are adequately stocked and prepared for each session
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
Confidentiality
- While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare
workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice
policies and procedures relating to confidentiality and the protection of
personal and sensitive data
Health and Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
Equality and Diversity
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.
Quality
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk.
- Work to practice protocols
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload, and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Be familiar in all mediums of communications such as email, tasks, telephone etc.
- Communicate effectively with patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
- Communicate effectively to outside agencies
Contribution to the Implementation of ServicesThe post-holder will:
- Apply Practice policies, standards, and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate
Person Specification
Qualifications
Essential
- -GCSE grade A to C in English and Maths
- -Phlebotomy certification (or willingness to gain once in employment)
Desirable
- -Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
Experience
Essential
- Experience of working in a primary care environment
Desirable
- Experience using SystmOne
Person Specification
Qualifications
Essential
- -GCSE grade A to C in English and Maths
- -Phlebotomy certification (or willingness to gain once in employment)
Desirable
- -Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
Experience
Essential
- Experience of working in a primary care environment
Desirable
- Experience using SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Thornaby & Barwick Medical Centre
Address
Thornaby Barwick Medical Group
Trenchard Avenue
Thornaby
Stockton-on-tees
Cleveland
TS170EE
Employer's website
https://www.tbmg.nhs.uk (Opens in a new tab)
