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Medical Receptionist

Norfolk Park Medical Practice

Information:

This job is now closed

Job summary

We are a small GP Practice based in S2 and we have approximately 4000 patients.

We are looking for a flexible and enthusiastic Receptionist to join our friendly team to cover for Maternity Leave.

This will be for 30 hours per week, plus sickness and holiday cover, with the flexibility to cover shifts between Monday - Friday 830-6pm when required.

Main duties of the job

The successful applicant should have excellent customer service skills and be flexible to cover their share of holiday and sickness when required.

General Practice experience is preferred but not essential as full training will be provided to the successful candidate.

The post is subject to the receipt of satisfactory references and DBS check.

About us

We are a small GP Practice based in S2 and we have approximately 4000 patients.

You will be joining an existing Reception team consisting of four Receptionists.

Date posted

13 December 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Job share

Reference number

A5499-23-0001

Job locations

Norfolk Park Health Centre

227 Park Grange Road

Sheffield

S2 3TA


Job description

Job responsibilities

Summary of Role

To provide a high standard Reception Service to the Patients, including ensuring that enquiries are promptly, efficiently, and courteously handled.

Reception Duties

Be responsible for the opening and closing of the premises in the morning and evenings, including setting the alarm system, with the other members of staff.

Monitor Reception and Waiting Room areas, including making patients aware of late running surgeries.

Acknowledge and arrange Patient appointments.

Process prescription requests

Handle in-person/telephone enquiries

Liaise with GPs and Practice staff regarding patient issues.

Liaise with Hospitals re patient blood results/queries etc

Update computer and manual records, as necessary

Open, stamp and distribute the Internal Post by scanning onto SystmOne

Provide cover for other Reception staff when necessary.

Other duties within the scope of the role as may be agreed from time to time.

Job description

Job responsibilities

Summary of Role

To provide a high standard Reception Service to the Patients, including ensuring that enquiries are promptly, efficiently, and courteously handled.

Reception Duties

Be responsible for the opening and closing of the premises in the morning and evenings, including setting the alarm system, with the other members of staff.

Monitor Reception and Waiting Room areas, including making patients aware of late running surgeries.

Acknowledge and arrange Patient appointments.

Process prescription requests

Handle in-person/telephone enquiries

Liaise with GPs and Practice staff regarding patient issues.

Liaise with Hospitals re patient blood results/queries etc

Update computer and manual records, as necessary

Open, stamp and distribute the Internal Post by scanning onto SystmOne

Provide cover for other Reception staff when necessary.

Other duties within the scope of the role as may be agreed from time to time.

Person Specification

Qualifications

Essential

  • Excellent customer service and problem solving skills

Desirable

  • Previous experience in working in a GP Practice
  • Knowledge of SystmOne - clinical system
Person Specification

Qualifications

Essential

  • Excellent customer service and problem solving skills

Desirable

  • Previous experience in working in a GP Practice
  • Knowledge of SystmOne - clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk Park Medical Practice

Address

Norfolk Park Health Centre

227 Park Grange Road

Sheffield

S2 3TA


Employer's website

http://www.norfolkparkmedicalpractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Norfolk Park Medical Practice

Address

Norfolk Park Health Centre

227 Park Grange Road

Sheffield

S2 3TA


Employer's website

http://www.norfolkparkmedicalpractice.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Helen Deakin

helen.deakin1@nhs.net

01142763626

Date posted

13 December 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Job share

Reference number

A5499-23-0001

Job locations

Norfolk Park Health Centre

227 Park Grange Road

Sheffield

S2 3TA


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