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South Oxhey Surgery

Part Time Receptionist / Administrator

Information:

This job is now closed

Job summary

We're looking for an enthusiastic, multitasking team player, willing to be part of the team.

We're 2 partner GP surgery with list size of 4000 registered patients.

The job involves answering phone calls, managing front desk & other admin duties. This is a part time role, previous experience is essential.

Main duties of the job

  • To attend patients arriving at the reception desk, for appointments, prescriptions or queries or new patient registration
  • Dealing with all telephone queries/prescription requests/requests from patients, and acting as liaison with the Doctors/Nurses as necessary. Pulling and filing medical records as necessary.
  • Call/recall of patients on chronic disease register & or long term conditions register.
  • Making appointments on EMIS Web, submitting triages for patients who are unable to do so
  • Receiving specimens from patients, ensuring all their details have been recorded whilst following Health & Safety policy.
  • Ensuring premises are kept tidy between visits from the cleaning staff, tidy and sort magazines and leaflets, discarding old and damaged items as necessary.
  • Filing patient records/ posts, registering new patients

About us

We're a friendly & welcoming team, comprising of GPs, Nurse, HCA, Clinical Pharmacists and Receptionists.

Details

Date posted

25 June 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5497-24-0000

Job locations

South West Herts Health Centre

Oxhey Drive

Watford

Hertfordshire

WD19 7SF


Job description

Job responsibilities

Project a positive and friendly image to patients and other visitors, either in person or via the telephone

Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Exercising appropriate judgement, provide non clinical information/advice to patients, staff, carers and other healthcare professionals.

To provide annual leave/sickness cover for administrative colleagues

Job description

Job responsibilities

Project a positive and friendly image to patients and other visitors, either in person or via the telephone

Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Exercising appropriate judgement, provide non clinical information/advice to patients, staff, carers and other healthcare professionals.

To provide annual leave/sickness cover for administrative colleagues

Person Specification

Qualifications

Essential

  • GCSE

Experience

Essential

  • Experience of working in a GP Practice desirable but not essential.
  • Previous Administrative/Receptionist experience desirable.

Desirable

  • Experience of working in a GP Practice.
Person Specification

Qualifications

Essential

  • GCSE

Experience

Essential

  • Experience of working in a GP Practice desirable but not essential.
  • Previous Administrative/Receptionist experience desirable.

Desirable

  • Experience of working in a GP Practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Oxhey Surgery

Address

South West Herts Health Centre

Oxhey Drive

Watford

Hertfordshire

WD19 7SF


Employer's website

https://www.southoxheysurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Oxhey Surgery

Address

South West Herts Health Centre

Oxhey Drive

Watford

Hertfordshire

WD19 7SF


Employer's website

https://www.southoxheysurgery.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Seema Sambrani

southoxheysurgery@nhs.net

02084215224

Details

Date posted

25 June 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5497-24-0000

Job locations

South West Herts Health Centre

Oxhey Drive

Watford

Hertfordshire

WD19 7SF


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