Receptionist

PHGH Doctors

This job is now closed

Job summary

We are looking for one part time receptionist to join our experianced team. you will be working in a busy enviroment helping patients with their queries, booking appointments given out results and any other duties as required. We are looking for someone to join our team who is a quick learner, is calm and good on the telephone.

If you feel this is you please apply with your CV and tell us why you should join our team. The hours are 08.30 - 13.30 Monday to Friday and you will be expected to cover annual leave for your colleague's.

We are looking for a person who will stay with the practice, please do not apply if you are looking to work alongside your University course or looking for a holiday job.

Main duties of the job

As a receptionist you are the first point of contact for patients. you will be booking appointments and dealing with queries both in person and on the telephone. Chasing hospital appointments and given out blood results.

Previous experiance of GP reception work and EMIS computer system preferable.

About us

We are a 2 partner busy practice in the leafy Hampstead Garden Suburb with a list size of 13,000 patients

We have several salaried GP.s and regualar locums. We also have 2 practice nurses and 3 pharmacist.

We also have a detached team of physiotherapist and a socal prescriber.

Date posted

09 July 2024

Pay scheme

Other

Salary

£12 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5481-24-0000

Job locations

The Temple Fortune Health Centre

23 Temple Fortune Lane

London

NW11 7TE

Job description

Job responsibilities

Ensuring Confidentiality

To have a through knowledge of all practice procedures

Process appointments requests for today/future for patients using the Emis computer system

Receiving and directing patients

Identify urgent matters and refer to the clinical team/duty doctor as appropriate

Taking messages

Be able to cover all reception reception tasks as necessary

Work effectively with colleauges as part of a team

A willingness to learn and progress with a "can do" attitude

Job description

Job responsibilities

Ensuring Confidentiality

To have a through knowledge of all practice procedures

Process appointments requests for today/future for patients using the Emis computer system

Receiving and directing patients

Identify urgent matters and refer to the clinical team/duty doctor as appropriate

Taking messages

Be able to cover all reception reception tasks as necessary

Work effectively with colleauges as part of a team

A willingness to learn and progress with a "can do" attitude

Person Specification

Qualifications

Essential

Reception/Administration experiance
Working within a busy environment
Applyling accurate data entry
Proven customer skills
Answering telephone enquiries and making outbound calls
working as part of a team
Flexible covering annual leave

Person Specification

Qualifications

Essential

Reception/Administration experiance
Working within a busy environment
Applyling accurate data entry
Proven customer skills
Answering telephone enquiries and making outbound calls
working as part of a team
Flexible covering annual leave

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

PHGH Doctors

Address

The Temple Fortune Health Centre

23 Temple Fortune Lane

London

NW11 7TE

Employer's website

http://www.phgh.co.uk/ (Opens in a new tab)

Employer details

Employer name

PHGH Doctors

Address

The Temple Fortune Health Centre

23 Temple Fortune Lane

London

NW11 7TE

Employer's website

http://www.phgh.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Manager

Karen Coughlan

karen.coughlan@nhs.net

Date posted

09 July 2024

Pay scheme

Other

Salary

£12 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5481-24-0000

Job locations

The Temple Fortune Health Centre

23 Temple Fortune Lane

London

NW11 7TE

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