Administrator

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice administration team may include any of the following which may be varied from time to time under the direction of the Managing Partner

Scanning duties

• Sort and date stamp all incoming patient-related mail
• Scan patient-related documents onto their medical record using SNOMED codes as agreed by the clinical team
• Add any additional information about the source of the document
• Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information
• Ensure incoming letters are scanned onto the patient record in a timely manner
• Scan all internal paper documents on to the relevant patients record and then store the documents in line with surgery policy

Coding

• Identify relevant clinical information contained in patient correspondence
• Code or free text the clinical information on to the patient record as per practice protocol

Administration

• To have a thorough knowledge of all practice procedures
• To work in accordance of written policies
• Carryout tasks relating to patient records, including filing, document management, and ensuring patients can access reports, prescriptions and that they are easily accessible.
• Process requests for non NHS private reports including but not limited to raising invoices, generating reports and redacting documents

Computer

• Registrations of new patients computer data entry and medical records
• Process patients changes of address computer data and medical records (have knowledge of practice area)

Other Tasks

• Work through and tick off all opening/closing instructions, using the checklist provided.
• Clear rooms after surgeries
• Any other tasks allocated by managers

Person Specification

Qualifications

Essential

• Eligible to work in the U.K.
• Clean & Tidy Appearance
• General Secondary Education to GCSE level or equivalent
• Able to provide complete education/employment history

Desirable

• GCSE C or above in Maths and English

Experience

Essential

• Microsoft office skills
• Working in a busy and pressurised environment
• Working as part of a team

Desirable

• Dealing with patients/customers face to face
• Dealing with patients/customers on the telephone
• Previous experience within General Practice or other NHS environment
• Previous EMIS Web clinical system experience

Skills

Essential

• Computer & Keyboard skills
• Understanding and adherence to the need for strict confidentiality
• Ability to use initiative, judgement & resourcefulness
• Ability to work to a deadline and to be able to prioritise workload.
• Ability to work without direct supervision.
• Accuracy and a methodical approach to work.
• To work as part of an integrated multi skilled team and to demonstrate a high level of interpersonal skills.
• Excellent communication skills

Desirable

• Willingness to undertake training and learn new skills to further develop.
• Some knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Headcorn Surgery

Address

Grigg Lane

Headcorn

Kent

TN27 9AA

Employer's website

https://www.headcornsurgery.co.uk/ (Opens in a new tab)