PCN Manager

Job description

Job responsibilities

This is a part time post, 16 hours per week. The job-holder is able to work flexibly across the week, including evenings and weekend working, subject to agreement with the Clinical Director. The working pattern will be such as to ensure availability to attend the monthly PCN Board meeting.

The job-holder will be required to split their working time between remote working from home and some days or part thereof working on-site at one of the 4 practices.

The PCN Manager is expected to have the experience and knowledge to enable them to effectively manage the following areas:

Organisational

Manage all projects on behalf of St Ives PCN, including the development of St Ives PCN as a limited company and ensure effective implementation

Monitor and manage implementation of project work against relevant bid requirements and provide timely reports to funding bodies as required

Co-ordinate and provide reports on PCN-wide contracting and quality work.

Provide the first contact point for outside bodies contacting the PCN

Attend the monthly PCN Board meeting and ensure that minutes are recorded and actions managed.

Engage with external partners as agreed by the PCN board, particularly the Integrated Neighbourhood Board and streams of work.

Convene meetings, prepare agendas and ensure distribution of minutes as necessary

Facilitate development of PCN protocols and procedures, review and update as required

Delegate work as appropriate to utilise the skills of colleagues from member practices

Manage and develop PCN communication systems to ensure all practices are up-todate with PCN developments

Support integration of administrative and management functions of member practices in accordance with PCN decisions

Human Resources

Work closely with the PCN Clinical Director to oversee the recruitment and retention of staff employed by the PCN and those employed on PCN projects

Ensure that all PCN staff are legally and gainfully employed.

Monitor skill-mix and deployment of staff

Ensure that PCN staff have a suitable induction and are adequately trained to fulfil their role

Ensure that there is an effective appraisal and monitoring system for PCN employees

Support and mentor PCN staff, both as individuals and as team members where appropriate Implement effective systems for the resolution of disputes and grievances including the disciplinary system

Keep abreast of changes in employment legislation

Maintain up-to-date HR documentation (including job descriptions, employment contracts, DBS, mandatory training records, immunisation records and employment policies)

Maintain adequate staffing levels to meet PCN commitments

Financial Management

Manage the PCN budget and seek ways to generate income as a provider organization.

Monitor spend and allocation of monies received

Understand and report on the financial implications of contract and legislation changes

Process invoices for PCN expenditure, manage PCN accounts, submit year-end figures promptly and liaise with the member practices with quarterly financial updates

Monitor cash-flow

Manage the payroll for PCN staff, including reimbursement and expenses for staff employed on PCN business and maintain appropriate records

Information Management and Technology

Ensure that all PCN staff have access to appropriate IT equipment for their role.

Continue the development of the PCN website, oversee the content, ensuring consistency with messages presented on individual practice websites.

Keep abreast of the latest development in primary care IT including NHSE and ICS and ICB initiatives, and regularly update the PCN Board.

Motivate, support and monitor practice members in the use of IT

Oversee targets and monitoring standards for integrated IT development

Liaise with the NHSE and ICS and ICB regarding systems procurement, IT funding and national IT development programmes

Estate Planning

Produce baseline data on PCN estate and work with NHSE, ICS and ICB and PCN practices to develop practices or local NHS estate for PCN purposes.

Liaise with managing agents and property-owning organisations on behalf of the PCN.

Extended Access for patients

Be pivotal in assessing and monitoring extended access care on behalf of the PCN as per the PCN DES.

Person Specification

Qualifications

Essential

• Educated to good academic standard or demonstrated equivalent practical experience for the post

Desirable

• Holds management qualification appropriate to the post
• Successfully completed or working towards completion of management training pertinent to the post

Knowledge and Understanding

Essential

• Good knowledge of managing people
• Effective communicator at all levels

Desirable

• Good knowledge and understanding of Primary Care
• Knowledge of Primary Care Network contracts and obligations
• Understand the payment structures within Primary Care Networks

Experience

Essential

• Ability you plan and implement the delivery of new services.
• Ability to understand, analyse and interpret financial information
• To utilise personal initiative in the efficient and effective planning, organisation and coordination of workload
• Ability to coordinate and manage multiple workload priorities to meet deadlines
• Effective time management and skills in prioritisation
• Excellent communication skills with the ability to communicate orally and in written form complex matters in a confident and articulate manner which meets the needs of the audience
• Ability to manage and motivate staff, providing support and encouragement for ensure the delivery of a quality service and optimal performance
• Ability to build relationships with others, both within the organisation and externally, to enable and support collaborative working

Desirable

• Relevant experience of GP IT systems

Personal Attributes - Other

Essential

• Positive and self-motivated to achieving results
• Team-focused work ethic
• Flexibility
• Full driving license

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Ives Primary Care Network

Address

c/o Grove Medical Practice

Cromwell Place

St Ives

Cambs

PE27 5JD

Employer's website

https://www.grovemedicalpractice-stives.nhs.uk/patient-info/cookies-privacy-policy/ (Opens in a new tab)