The Parks Medical Practice

Dispenser

The closing date is 08 August 2025

Job summary

As a dispenser, you will be working as part of a multi-disciplinary team within a GP practice to help provide an efficient and professional service to our patients.

This will be a patient based role and you will be expected to ensure patient needs are met in a timely manner and to a high standard.

Main duties of the job

- Dispense NHS prescriptions for our registered patients in a timely manner.

- Handing out dispensed medications and dealing with face to face queries.

- Answering the telephone and assisting with dispensing queries.

- Assist with ordering stock.

- Issuing repeat medications as per practice policy.

- Following dispensary SOP's at all times.

About us

The Parks Medical Practice has recently merged with Danes Camp Medical Centre and Rillwood Surgery.

We are a merged Practice based over 6 sites in Northampton/Milton Keynes and have a combined list size of 37,000 patients. There are site managers based at each practice to oversee the day to day running and work with the GP partners and patients to ensure smooth running of the practices. We are a dispensing practice and work closely with the Primary Care Network to provide care for all our patients.

The practice is a teaching practice, provides NHS and Private Surgery for patients and is innovative and forward thinking and will continue to engage with the local areas to provide services needed for the practice population.

Details

Date posted

25 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5452-25-0029

Job locations

Roade Medical Centre

16 London Road

Roade

Northampton

NN72NN


Job description

Job responsibilities

Dealing with requests for repeat prescriptions

To check the repeat prescription collection boxes regularly and deal with prescription requests via the computerized system.

Process tasks appropriately where medication requests require authorization by a GP.

Dispensing medication

To dispense medication requested by patients.

To check medications dispensed when required

To dispense medications from the to follow list.

To issue checked medications to patients and to recheck all requested medication is present.

To take cash (see reception responsibilities)

Dealing with the computerised drugs ordering system and special orders.

To maintain adequate stock levels of drugs, controlled drugs and consumables e.g. batteries, bags and boxes.

To receive and check the drug order against invoices on receipt into the surgery and to put away correctly paying special attention to controlled and refrigerated drugs.

To return incorrect items to the wholesalers.

To deal with the special ordering of drugs from suppliers other than AAH ensuring special order form is completed.

To contact the dispensary manager in respect of any queries and problems with drug stocks.

Maintaining an accurate stock level

To enter correctly the drug order onto the computer database

To check drugs shelves for accuracy of stock levels.

To ensure generic drugs are entered correctly on the drug database.

To take part in regular stock take of drugs.

To record and destroy out of date drug stocks.

Prescribing

To be aware of the current requirements for the endorsing of prescriptions.

General responsibilities for the dispensary

To keep the dispensary and stock cupboards tidy

To check and order prescription, labels, bags, boxes

To check the drugs waiting for collections and to remove those over 1 month old.

To read and implement the dispensing fliers.

To ensure dispensing skills are kept up to date, attending appropriate course when requested to do so.

Job description

Job responsibilities

Dealing with requests for repeat prescriptions

To check the repeat prescription collection boxes regularly and deal with prescription requests via the computerized system.

Process tasks appropriately where medication requests require authorization by a GP.

Dispensing medication

To dispense medication requested by patients.

To check medications dispensed when required

To dispense medications from the to follow list.

To issue checked medications to patients and to recheck all requested medication is present.

To take cash (see reception responsibilities)

Dealing with the computerised drugs ordering system and special orders.

To maintain adequate stock levels of drugs, controlled drugs and consumables e.g. batteries, bags and boxes.

To receive and check the drug order against invoices on receipt into the surgery and to put away correctly paying special attention to controlled and refrigerated drugs.

To return incorrect items to the wholesalers.

To deal with the special ordering of drugs from suppliers other than AAH ensuring special order form is completed.

To contact the dispensary manager in respect of any queries and problems with drug stocks.

Maintaining an accurate stock level

To enter correctly the drug order onto the computer database

To check drugs shelves for accuracy of stock levels.

To ensure generic drugs are entered correctly on the drug database.

To take part in regular stock take of drugs.

To record and destroy out of date drug stocks.

Prescribing

To be aware of the current requirements for the endorsing of prescriptions.

General responsibilities for the dispensary

To keep the dispensary and stock cupboards tidy

To check and order prescription, labels, bags, boxes

To check the drugs waiting for collections and to remove those over 1 month old.

To read and implement the dispensing fliers.

To ensure dispensing skills are kept up to date, attending appropriate course when requested to do so.

Person Specification

Experience

Essential

  • Customer Service Experience
  • Willingness to adapt and be flexible

Desirable

  • Experience of working in Primary Care
  • Systmone Experience

Qualifications

Essential

  • GCSE or equivalent in English and Maths, Grade C or above
  • Dispensary NVQ Level 2

Desirable

  • Dispensary NVQ Level 2
Person Specification

Experience

Essential

  • Customer Service Experience
  • Willingness to adapt and be flexible

Desirable

  • Experience of working in Primary Care
  • Systmone Experience

Qualifications

Essential

  • GCSE or equivalent in English and Maths, Grade C or above
  • Dispensary NVQ Level 2

Desirable

  • Dispensary NVQ Level 2

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Parks Medical Practice

Address

Roade Medical Centre

16 London Road

Roade

Northampton

NN72NN


Employer's website

https://www.theparksmedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Parks Medical Practice

Address

Roade Medical Centre

16 London Road

Roade

Northampton

NN72NN


Employer's website

https://www.theparksmedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Site Manager

Charlotte Barnell

charlotte.barnell1@nhs.net

01604863100

Details

Date posted

25 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5452-25-0029

Job locations

Roade Medical Centre

16 London Road

Roade

Northampton

NN72NN


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