Vassall Medical Centre

Operations Manager

The closing date is 07 November 2025

Job summary

Lead and manage a team of receptionists/ admin, creating a motivated team who deliver an outstanding patient service that is responsible to patient need, minimising complaints and delivery efficient and high quality experience for all patients.

Main duties of the job

Coordinate day to day operational activity in the reception team, including all activity related to team performance, recruitment, induction, training, development, retention and quality.

Play a key role in the senior management team, leading on key areas of responsibility including staff wellbeing, facilities management and Health and Safety.

About us

Vassall Medical Centre is a practice that offers a high quality of primary care services for a diverse population, with focus on inclusion and equality.

Our size list is around 7800 patients and our clinical team consists of 1 GP Partners, 3 Salaried GPs, 1 practice nurse, 1 HCA, 2 pharmacists. Our supportive admin team includes an IT manager, 1 practice manager, 1 Managing Partner and a great team of administration / reception staff.

Hours of work will be between 7 am- 6:30 pm, excludes weekends

Details

Date posted

24 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A5449-25-0001

Job locations

89 Vassall Road

London

SW9 6NA


Job description

Job responsibilities

Lead and manage a team of receptionists / admin

Coordinate day to day operational activity in the reception team

Play key role in the senior management team

Job description

Job responsibilities

Lead and manage a team of receptionists / admin

Coordinate day to day operational activity in the reception team

Play key role in the senior management team

Person Specification

Qualifications

Essential

  • Minimum 1 year of experience in similar role

Desirable

  • Management qualification

Experience

Essential

  • Previous experience in primary care setting

Desirable

  • HR knowledge
Person Specification

Qualifications

Essential

  • Minimum 1 year of experience in similar role

Desirable

  • Management qualification

Experience

Essential

  • Previous experience in primary care setting

Desirable

  • HR knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Vassall Medical Centre

Address

89 Vassall Road

London

SW9 6NA


Employer's website

https://www.vassallmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Vassall Medical Centre

Address

89 Vassall Road

London

SW9 6NA


Employer's website

https://www.vassallmedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Paula Cardoso

paula.cardoso@nhs.net

02077933100

Details

Date posted

24 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A5449-25-0001

Job locations

89 Vassall Road

London

SW9 6NA


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