Job summary
We are looking for 2 full time Receptionists / administrators to join our busy GP practice. The ideal candidate will be flexible, friendly, with excellent customer service skills and work well within a team, whilst also able to use their own initiative. Good IT skills and an ability to work within a busy environment are also required
Main duties of the job
- Extracting notes for all surgeries whether for open surgery or appointments
- Answering the telephone and conveying messages
- Accepting requests for repeat prescriptions, checking the fax and prescription box for repeat prescription requests
- Sorting the mail
- Photocopying insurance medicals and reports and maintaining record book and files thereof
- Maintaining a log of telephone messages
- Arranging transport for patients
- Filing results and any other relevant documents in patients' notes and refiling notes after use
- Maintenance of patients' notes including starting a new wallet when required and dividing the contents in a logical manner
- Charging patients the appropriate amount for private work, providing a receipt to the patient and recording the charge in the Petty Cash book
- Helping with the sorting of filing in new medical records in order that they are in the form used in the Surgery
- Periodically checking the fax to make sure it is operational and has an adequate paper supply before leaving in the evening
- Maintaining a record of daily lab tests, both outgoing and incoming, in a manner suited to the needs of the Practice
About us
Vassall Medical Centre is a practice that offers a high quality of primary care services for a diverse population, with focus on inclusion and equality.
Our size list is around 7800 patients and our clinical team consists of 2 GP Partners, 2 Salaried GPs, 1 practice nurse, 1 HCA, 2 pharmacists. Our supportive admin team includes an IT manager, 1 practice manager, 1 Managing Partner and a great team of administration / reception staff.
Hours of work will be between 7 am- 6:30 pm, excludes weekends.
Job description
Job responsibilities
- Extracting notes for all surgeries whether for open surgery or appointments
- Answering the telephone and conveying messages
- Accepting requests for repeat prescriptions, checking the fax and prescription box for repeat prescription requests
- Sorting the mail
- Photocopying insurance medicals and reports and maintaining record book and files thereof
- Maintaining a log of telephone messages
- Arranging transport for patients
- Filing results and any other relevant documents in patients' notes and refiling notes after use
- Maintenance of patients' notes including starting a new wallet when required and dividing the contents in a logical manner
- Charging patients the appropriate amount for private work, providing a receipt to the patient and recording the charge in the Petty Cash book
- Helping with the sorting of filing in new medical records in order that they are in the form used in the Surgery
- Periodically checking the fax to make sure it is operational and has an adequate paper supply before leaving in the evening
- Maintaining a record of daily lab tests, both outgoing and incoming, in a manner suited to the needs of the Practice
Job description
Job responsibilities
- Extracting notes for all surgeries whether for open surgery or appointments
- Answering the telephone and conveying messages
- Accepting requests for repeat prescriptions, checking the fax and prescription box for repeat prescription requests
- Sorting the mail
- Photocopying insurance medicals and reports and maintaining record book and files thereof
- Maintaining a log of telephone messages
- Arranging transport for patients
- Filing results and any other relevant documents in patients' notes and refiling notes after use
- Maintenance of patients' notes including starting a new wallet when required and dividing the contents in a logical manner
- Charging patients the appropriate amount for private work, providing a receipt to the patient and recording the charge in the Petty Cash book
- Helping with the sorting of filing in new medical records in order that they are in the form used in the Surgery
- Periodically checking the fax to make sure it is operational and has an adequate paper supply before leaving in the evening
- Maintaining a record of daily lab tests, both outgoing and incoming, in a manner suited to the needs of the Practice
Person Specification
Experience
Essential
- Experience in dealing with the Public
Desirable
- - Experience of working with the general public - Experience of administrative duties - Experience of working in a health care setting
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- - Experience of working with the general public - Experience of administrative duties - Experience of working in a health care setting
Person Specification
Experience
Essential
- Experience in dealing with the Public
Desirable
- - Experience of working with the general public - Experience of administrative duties - Experience of working in a health care setting
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- - Experience of working with the general public - Experience of administrative duties - Experience of working in a health care setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.