Clinical Administrator

Job description

Job responsibilities

An excellent opportunity has arisen for a friendly, confident and enthusiastic person to work within our administration team at our busy training Practice.

Applicants must be IT literate, understand Docman 10, eRS and EMIS system, have excellent interpersonal and communication skills, be flexible, possesses a can do attitude and be a team player.

In addition, the post-holder will also support the multi-disciplinary team, providing administrative support as required, in line with the needs of the practice

This is a part time position of 25 - 30 hours, working during our core opening hours Monday to Friday.

Main duties of the job

• Processing referrals using electronic referral system (ERS)
• Inputting data into the patient's healthcare records as necessary
• Processing medical reports for insurance companies

• Supporting clinicians/Practice Manager with general administrative tasks as requested.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources
• Comply with Information Governance requirements

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• 1. Previous experience in a GP Surgery.
• 2. EMIS, ERS & Docman experience.
• 3.Education to GCSE (or equivalent) including English language & Math.
• 4. Ability to be discrete and maintain absolute confidentiality.
• 5. Excellent telephone manner.
• 6. Good verbal and written communication skills in English.
• 7. Accuracy and an eye for detail.
• 8. A calm, pleasant and reassuring personality.
• 9. Ability to work under pressure and as part of a team.
• 10. Ability to be flexible regarding hours/tasks.
• 9. Previous experience in a healthcare setting/dealing with the general public

Person Specification

Qualifications

Essential

• 1. Previous experience in a GP Surgery.
• 2. EMIS, ERS & Docman experience.
• 3.Education to GCSE (or equivalent) including English language & Math.
• 4. Ability to be discrete and maintain absolute confidentiality.
• 5. Excellent telephone manner.
• 6. Good verbal and written communication skills in English.
• 7. Accuracy and an eye for detail.
• 8. A calm, pleasant and reassuring personality.
• 9. Ability to work under pressure and as part of a team.
• 10. Ability to be flexible regarding hours/tasks.
• 9. Previous experience in a healthcare setting/dealing with the general public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Philips Medical Centre

Address

Pethick Lawrence House

Floor 2 Clement's Inn

London

WC2A 2AZ

Employer's website

https://www.stphilipsmedicalcentre.nhs.uk/ (Opens in a new tab)