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The Village Surgery

Healthcare Assistant

The closing date is 17 July 2025

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Job summary

This is an exciting dual-role position that suits someone who enjoys working with patients and possesses strong organisational and IT skills. You will support the clinical team with a range of direct patient care tasks, while also assisting the practice manager with administrative tasks related to clinical quality, performance and finance.

Main duties of the job

Clinical Responsibilities (approx. 6070% of the work)

  • Undertake clinical tasks such as: Blood pressure checks Phlebotomy (blood taking) ECGs
  • Wound care and dressings
  • Health checks (e.g., NHS Health Checks)
  • Vaccinations (if trained) Support chronic disease reviews (under supervision of a nurse or GP)
  • Record accurate patient information and observations
  • Support clinicians during minor procedures and health promotion campaigns
  • Maintain stock levels and ensure equipment is clean and in working order.

Administrative & Financial Support (approx. 3040% of the work)

Assist in data input, extraction, and reporting for:

  • QOF (Quality and Outcomes Framework) IIF (Investment and Impact Fund) Local Enhanced Services (LES)
  • Help monitor appointment utilisation and clinical performance indicators
  • Support month-end financial reconciliations and invoicing for services rendered
  • Maintain accurate records of claims submitted to NHS bodies.
  • Liaise with external providers and commissioners when needed
  • Attend team meetings and contribute to audit and improvement projects

About us

We are a friendly, patient-focused GP surgery committed to delivering high-quality care to our local community. With a multidisciplinary team and a proactive approach to patient services and practice performance, we are now looking for a motivated Healthcare Assistant (HCA) to join our growing team. This is a hybrid role combining traditional HCA duties with performance and financial admin support.

Details

Date posted

13 July 2025

Pay scheme

Other

Salary

£24,000 to £26,000 a year depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A5422-25-0000

Job locations

The Village Surgery

49 High Street

Wolstanton

Newcastle

Staffordshire

ST5 0ET


Job description

Job responsibilities

You will be working as part of our strong nursing and clinical team. Your role is innovative, and you will be working as a crucial link between the clinical and admin teams to help drive quality and safety of care, along with developing business.

Job description

Job responsibilities

You will be working as part of our strong nursing and clinical team. Your role is innovative, and you will be working as a crucial link between the clinical and admin teams to help drive quality and safety of care, along with developing business.

Person Specification

Experience

Essential

  • Experience of working within a nursing and admin team.

Qualifications

Essential

  • **Essential Requirements:**
  • - Trained and competent in phlebotomy
  • - Strong IT skills, particularly in EMIS and Excel
  • - Excellent communication and teamwork abilities
  • - Capable of working independently and flexibly on both clinical and administrative tasks
  • - Strong organisational skills with attention to detail
  • - Understanding of confidentiality and patient data protection
  • - Experience in financial support or billing, such as NHS claims systems
  • - Familiarity with payroll processes

Desirable

  • Since this is a new and innovative role, on-the-job training will be provided. Candidates should have a background in finance and payroll, as well as an NVQ Level 3 in Health and Social Care or an equivalent qualification. Vaccination training is required. Additionally, experience in primary care and familiarity with local NHS data reporting or the Quality and Outcomes Framework (QOF) is essential.
Person Specification

Experience

Essential

  • Experience of working within a nursing and admin team.

Qualifications

Essential

  • **Essential Requirements:**
  • - Trained and competent in phlebotomy
  • - Strong IT skills, particularly in EMIS and Excel
  • - Excellent communication and teamwork abilities
  • - Capable of working independently and flexibly on both clinical and administrative tasks
  • - Strong organisational skills with attention to detail
  • - Understanding of confidentiality and patient data protection
  • - Experience in financial support or billing, such as NHS claims systems
  • - Familiarity with payroll processes

Desirable

  • Since this is a new and innovative role, on-the-job training will be provided. Candidates should have a background in finance and payroll, as well as an NVQ Level 3 in Health and Social Care or an equivalent qualification. Vaccination training is required. Additionally, experience in primary care and familiarity with local NHS data reporting or the Quality and Outcomes Framework (QOF) is essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Village Surgery

Address

The Village Surgery

49 High Street

Wolstanton

Newcastle

Staffordshire

ST5 0ET


Employer's website

https://www.thevillagesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Village Surgery

Address

The Village Surgery

49 High Street

Wolstanton

Newcastle

Staffordshire

ST5 0ET


Employer's website

https://www.thevillagesurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Natalie Rashford

Natalie.Rashford@Staffs.NHS.UK

01782626172

Details

Date posted

13 July 2025

Pay scheme

Other

Salary

£24,000 to £26,000 a year depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A5422-25-0000

Job locations

The Village Surgery

49 High Street

Wolstanton

Newcastle

Staffordshire

ST5 0ET


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