Marple Cottage Surgery

Patient Services Administrator

Information:

This job is now closed

Job summary

We are looking to recruit a Patient Services Administrator to join our Patient Services Support Team.

We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. The role involves providing a variety of administrative and patient facing operational functions, including dealing with patient medical record management, telephone answering, processing prescriptions, referrals and managing patient queries.

The right candidate will be a hard working, flexible & keen to learn new skills, with the following background:

Experience dealing with the public

Excellent customer services skills

Strong organisational, administration and time management skills

Good communication and teamwork skills

Experience of using Microsoft Outlook, Word, Excel, MS Teams in previous roles.

Ideally applicants should live within easy travelling distance of Marple and Romiley

Experienced candidates who have worked in General Practice, and EMIS clinical system, is desirable, however full training is provided

The role offers the option to join the NHS Pension scheme

Main duties of the job

  • Clinical record management and coding
  • Clinical service management
  • Patient recall management
  • Appointment management
  • New patient registrations
  • Telephone handling to patients and other health care workers
  • Processing prescriptions
  • Actioning tasks from the clinicians.
  • Opening up/locking up of Practice premises

About us

Marple Cottage Surgery is a GP surgery in Stockport with c11,000 patients, and we are committed to providing excellent care to our patients across Marple and Romiley.

Details

Date posted

07 July 2023

Pay scheme

Other

Salary

£11 to £11.25 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5402-MCS-PSA-Jun23

Job locations

Marple Cottage Surgery

50 Church Street

Marple

Stockport

Cheshire

SK6 6BW


Job description

Job responsibilities

  • Clinical record management and coding
  • Clinical service management
  • Patient recall management
  • Appointment management
  • New patient registrations
  • Telephone handling to patients and other health care workers
  • Processing prescriptions
  • Actioning tasks from the clinicians.
  • Opening up/locking up of Practice premises

Job description

Job responsibilities

  • Clinical record management and coding
  • Clinical service management
  • Patient recall management
  • Appointment management
  • New patient registrations
  • Telephone handling to patients and other health care workers
  • Processing prescriptions
  • Actioning tasks from the clinicians.
  • Opening up/locking up of Practice premises

Person Specification

Experience

Essential

  • Customer service: 2 years
  • Administrative: 1 year

Desirable

  • Experience of working in General Practice, and EMIS clinical system, is desirable, however full training is provided
Person Specification

Experience

Essential

  • Customer service: 2 years
  • Administrative: 1 year

Desirable

  • Experience of working in General Practice, and EMIS clinical system, is desirable, however full training is provided

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Marple Cottage Surgery

Address

Marple Cottage Surgery

50 Church Street

Marple

Stockport

Cheshire

SK6 6BW


Employer's website

https://www.marplecottage.co.uk/ (Opens in a new tab)


Employer details

Employer name

Marple Cottage Surgery

Address

Marple Cottage Surgery

50 Church Street

Marple

Stockport

Cheshire

SK6 6BW


Employer's website

https://www.marplecottage.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Support Manager

Katy waters

katy.waters1@nhs.net

01614260011

Details

Date posted

07 July 2023

Pay scheme

Other

Salary

£11 to £11.25 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5402-MCS-PSA-Jun23

Job locations

Marple Cottage Surgery

50 Church Street

Marple

Stockport

Cheshire

SK6 6BW


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