Marple Cottage Surgery

Patient Services Administrator

The closing date is 05 August 2025

Job summary

22-28hrs per week

We are looking to recruit a Patient Services Administrator to join our Patient Services Support Team. We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. The role involves providing administrative support services, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries and telephone answering.

The right candidate will be a hardworking, flexible & keen to learn new skills, with the following background:

  • Experience dealing with the public
  • Experience working in General Practice / similar environment
  • Excellent customer services skills
  • Strong organisational, administration and time management skills
  • Good communication and teamwork skills
  • Experience of using Microsoft Outlook, Word, Excel, MS Teams.

Applicants should live within easy travelling distance of Marple and Romiley and be able to work flexibly across both practice sites in Marple & Romiley

Experienced candidates who have worked in General Practice, and EMIS clinical system, is desirable, however full training is provided

Main duties of the job

  • Patient recall management
  • Appointment management
  • Processing prescriptions
  • Clinical record management and coding
  • New patient registrations
  • Actioning tasks from the clinicians.
  • Telephone handling to patients and other health care workers
  • Opening up/locking up of Practice premises

The role offers the option to join the NHS Pension scheme

Candidates may be contacted initially for an informal telephone chat, to discuss their application, or to be invited to interview.

About us

Marple Cottage Surgery & Guywood Practice is a busy GP surgery in Stockport with c.11,300 patients and we are committed to providing excellent care to our patients across our two practice sites in Marple and Romiley.

Details

Date posted

25 July 2025

Pay scheme

Other

Salary

£13.03 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5402-MCS-PSA-Jul25

Job locations

Marple Cottage Surgery

50 Church Street

Marple

Stockport

Cheshire

SK6 6BW


Guywood Practice

Romiley Health Centre, Chichester Road, Romiley

Stockport

Cheshire

SK6 4QR


Job description

Job responsibilities

We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. The role involves providing administrative support services, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries and telephone answering.

Job description is available upon request.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job description

Job responsibilities

We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. The role involves providing administrative support services, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries and telephone answering.

Job description is available upon request.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Person Specification

Experience

Essential

  • Administrative: 1 year
  • Reception: 1 year

Desirable

  • General Practice: 1 year
  • Experience of using EMIS clinical system
Person Specification

Experience

Essential

  • Administrative: 1 year
  • Reception: 1 year

Desirable

  • General Practice: 1 year
  • Experience of using EMIS clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Marple Cottage Surgery

Address

Marple Cottage Surgery

50 Church Street

Marple

Stockport

Cheshire

SK6 6BW


Employer's website

https://www.marplecottage.co.uk/ (Opens in a new tab)


Employer details

Employer name

Marple Cottage Surgery

Address

Marple Cottage Surgery

50 Church Street

Marple

Stockport

Cheshire

SK6 6BW


Employer's website

https://www.marplecottage.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Thomas Spedding

gmicb-sto.marpleguywoodsupport@nhs.net

01614260011

Details

Date posted

25 July 2025

Pay scheme

Other

Salary

£13.03 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5402-MCS-PSA-Jul25

Job locations

Marple Cottage Surgery

50 Church Street

Marple

Stockport

Cheshire

SK6 6BW


Guywood Practice

Romiley Health Centre, Chichester Road, Romiley

Stockport

Cheshire

SK6 4QR


Privacy notice

Marple Cottage Surgery's privacy notice (opens in a new tab)