Patient Services Receptionist / Administrator

Job summary

25-30 hours per week (working over 3-4 days)

We are looking to recruit a Patient Services Receptionist / Administrator to join our Patient Services Support Team. We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. You will be the first point of contact to patients attending the practice, via telephone, and via online consultation systems.

The role involves providing a variety of reception and administrative patient facing functions, including telephone answering, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries.

The right candidate will be hardworking, flexible & keen to learn new skills, with the following background:

• Experience dealing with the public
• Experience working in General Practice / similar environment
• Excellent customer services skills
• Strong organisational, administration and time management skills
• Good communication and teamwork skills
• Experience of using Microsoft Teams, Outlook, Word, Excel.

Applicants should live within easy travelling distance of Marple and Romiley, and be able to work flexibly across both practice sites in Marple and Romiley

Experienced candidates who have worked in General Practice, and used EMIS clinical system, is desirable, however full training will be provided.

Main duties of the job

• Telephone handling to patients and other health care workers
• Opening up / locking up of Practice premises
• Appointment management
• Processing prescriptions
• Clinical record management and coding
• New patient registrations
• Clinical service management
• Actioning tasks from the clinicians.
• Patient recall management

The role offers the option to join the NHS Pension scheme

Candidates may be contacted initially for an informal telephone chat, to discuss their application, or to be invited to interview.

About us

Marple Cottage Surgery & Guywood Practice is a busy GP surgery in Stockport with c.11,400 patients. We are committed to providing excellent care to our patients across our two practice sites in Marple and Romiley.

Employer details

Employer name

Marple Cottage Surgery

Address

Marple Cottage Surgery

50 Church Street

Marple

Stockport

Cheshire

SK6 6BW

Employer's website

https://www.marplecottage.co.uk/ (Opens in a new tab)

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Employer details

Employer name

Marple Cottage Surgery

Address

Marple Cottage Surgery

50 Church Street

Marple

Stockport

Cheshire

SK6 6BW

Employer's website

https://www.marplecottage.co.uk/ (Opens in a new tab)

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