Cestria Health Centre

GP Assistant (ARRS Role)

The closing date is 31 October 2025

Job summary

Cestria Health Centre has a fantastic opportunity for a GP assistant (GPA) to join our team. The GPA position is a support role, covering administrative tasks and, if appropriate, some basic clinical duties, to assist the GPs, enabling them to make the best use of consultation time.

The post-holder will form part of our multi-disciplinary, primary-care team and contribute to the smooth running of the surgery.

Main duties of the job

Manage incoming and outgoing communications (emails, documents, tasks)

Help with appointment booking, patient queries and care navigation

Explaining treatment procedures to patients including arranging follow up appointments

Arrange weekly practice meetings, including preparation of lists, creating teams links and taking minutes

Managing GPSI referrals, including scanning, registration of patients and organizing triage, prior to appointment booking

Weekly extraction of information from GPSI clinics to prepare datasets for submission

Completing basic (non-opinion) forms for the GP to approve and sign including, but not limited to, insurance, mortgage and Department for Work and Pensions forms

Lead on health promotion and education work

Take and record observations such as blood pressure, pulse, temperature

Perform ECG's, Urinalysis, and phlebotomy (if trained)

About us

We are a friendly, long established and CQC Outstanding GP surgery recently joined with Coxhoe Medical Practice. We need to expand our team due to growing list size and GPSI service expansion.

We are looking for an enthusiastic team player to join our team at Cestria Health Centre.

We have an excellent GP and Nursing Team and a supportive and efficient administrative team

SystmOne Clinical System

Details

Date posted

15 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

A5383-23-0006

Job locations

Cestria Health Centre

Whitehill Way

Chester-le-Street

DH2 3DJ


Job description

Job responsibilities

Manage incoming and outgoing communications (emails, documents, tasks)

Help with appointment booking, patient queries and care navigation

Explaining treatment procedures to patients including arranging follow up appointments

Arrange weekly practice meetings, including preparation of lists, creating teams links and taking minutes

Managing GPSI referrals, including scanning, registration of patients and organizing triage, prior to appointment booking

Weekly extraction of information from GPSI clinics to prepare datasets for submission

Completing basic (non-opinion) forms for the GP to approve and sign including, but not limited to, insurance, mortgage and Department for Work and Pensions forms

Lead on health promotion and education work

Take and record observations such as blood pressure, pulse, temperature

Perform ECG's, Urinalysis, and phlebotomy (if trained)

Job description

Job responsibilities

Manage incoming and outgoing communications (emails, documents, tasks)

Help with appointment booking, patient queries and care navigation

Explaining treatment procedures to patients including arranging follow up appointments

Arrange weekly practice meetings, including preparation of lists, creating teams links and taking minutes

Managing GPSI referrals, including scanning, registration of patients and organizing triage, prior to appointment booking

Weekly extraction of information from GPSI clinics to prepare datasets for submission

Completing basic (non-opinion) forms for the GP to approve and sign including, but not limited to, insurance, mortgage and Department for Work and Pensions forms

Lead on health promotion and education work

Take and record observations such as blood pressure, pulse, temperature

Perform ECG's, Urinalysis, and phlebotomy (if trained)

Person Specification

Qualifications

Essential

  • GCSE/NVQ level 2 or equivalent; or detailed patient services knowledge

Desirable

  • Qualified to NVQ level 3

Experience

Essential

  • IT confident .
  • Must have customer/patient care skills and have worked in a customer/patient facing environment.
  • Competence in Microsoft Office packages (Outlook, Word, Excel).
  • Ability to compile and analyse statistical information.

Desirable

  • Experience of working with clinical systems i.e. Systm1 would be desirable.
  • Experience working in primary care
  • Experience of working in a public sector/healthcare environment would be extremely advantageous.
Person Specification

Qualifications

Essential

  • GCSE/NVQ level 2 or equivalent; or detailed patient services knowledge

Desirable

  • Qualified to NVQ level 3

Experience

Essential

  • IT confident .
  • Must have customer/patient care skills and have worked in a customer/patient facing environment.
  • Competence in Microsoft Office packages (Outlook, Word, Excel).
  • Ability to compile and analyse statistical information.

Desirable

  • Experience of working with clinical systems i.e. Systm1 would be desirable.
  • Experience working in primary care
  • Experience of working in a public sector/healthcare environment would be extremely advantageous.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cestria Health Centre

Address

Cestria Health Centre

Whitehill Way

Chester-le-Street

DH2 3DJ


Employer's website

https://www.cestriahealthcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Cestria Health Centre

Address

Cestria Health Centre

Whitehill Way

Chester-le-Street

DH2 3DJ


Employer's website

https://www.cestriahealthcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PA to the Practice Manager

Donna Robson

donna.robson7@nhs.net

Details

Date posted

15 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

A5383-23-0006

Job locations

Cestria Health Centre

Whitehill Way

Chester-le-Street

DH2 3DJ


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