Newport & Central Primary Care Network

Health and Wellbeing Coach

The closing date is 01 December 2025

Job summary

The Health and Wellbeing Coach is a non-clinical / medical role and a new service introduced into the PCN through external funding - Sport England Place Partnerships investment. The role supports patients to take control of their wellbeing and live happier, healthier lives through a focus on group clinics. You will be required to provide support to patients in a face to face environment, as well as by email and telephone.

Secondment opportunities considered.

Main duties of the job

Deliver Group Clinics: Plan and facilitate group sessions in community settings to support patients in improving wellbeing and sustaining healthier lifestyles.

Empower Patients: Promote independence, self-management, and sustainable behaviour change through personalised support and motivational techniques.

Facilitate Access to Resources: Connect individuals with peer support, self-management tools, and community activities to build confidence, resilience, and social connection.

Collaborative Working: Partner with Social Prescribers, Care Coordinators, Pharmacists, and wider clinical/community teams, including the Active Partnership, to link patients to local services that promote movement and wellbeing.

Person-Centred Support: Use coaching and motivational interviewing to help individuals set and achieve meaningful health goals tailored to their needs and preferences.

Data-Informed Practice: Use frameworks such as Core20Plus5 to target interventions and support access to personal health budgets where appropriate.

Monitor and Evaluate: Conduct regular reviews, maintain accurate records, and contribute to service evaluation using both qualitative and quantitative methods. Report regularly to the PCN Steering Group with progress updates and measures.

Community Engagement: Actively participate in local initiatives to promote health awareness and physical activity.

Professional Standards: Uphold confidentiality, ethics, and a holistic, person-centred approach in all interactions.

About us

We are a forward-thinking Primary Care Network, deeply committed to providing outstanding patient care and, crucially, to nurturing a supportive and friendly environment for our dedicated staff. We pride ourselves on a shared ethos of supportive learning and a genuine commitment to mentoring and developing our team members. We are passionate about professional development and take pride in fostering new roles.

Details

Date posted

11 November 2025

Pay scheme

Other

Salary

£34,000 to £36,167 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

A5377-25-0003

Job locations

Shawbirch Medical Centre

5 Acorn Way

Telford

Shropshire

TF50LW


Job description

Job responsibilities

As a health and wellbeing coach you will be responsible for the delivery of an exciting new patient facing project running group health and wellbeing sessions in the community. You will have influence to shape the session content and target patient population based on data and research, help to identify appropriate venues in the community, and publicise sessions to our patients.

This role will suit individuals who enjoy taking the initiative, shaping new ideas, and delivering projects from start to finish. Aligned to national changes to Neighbourhood health, this is an exciting opportunity to lead a new preventative approach across Newport and Central.

This role involves a combination of daytime and evening hours, and we're looking for someone with the flexibility to support individuals at times that work best for them. As an employee of Newport and Central PCN your usual place of work will be our offices in Shawbirch, but work will be completed throughout the wider PCN footprint with a particular focus on neighbourhoods where there is greater need.

Job description

Job responsibilities

As a health and wellbeing coach you will be responsible for the delivery of an exciting new patient facing project running group health and wellbeing sessions in the community. You will have influence to shape the session content and target patient population based on data and research, help to identify appropriate venues in the community, and publicise sessions to our patients.

This role will suit individuals who enjoy taking the initiative, shaping new ideas, and delivering projects from start to finish. Aligned to national changes to Neighbourhood health, this is an exciting opportunity to lead a new preventative approach across Newport and Central.

This role involves a combination of daytime and evening hours, and we're looking for someone with the flexibility to support individuals at times that work best for them. As an employee of Newport and Central PCN your usual place of work will be our offices in Shawbirch, but work will be completed throughout the wider PCN footprint with a particular focus on neighbourhoods where there is greater need.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Excellent communication, interpersonal, and motivational skills.
  • Knowledge of health and well-being principles, including nutrition, physical activity, and mental health.
  • Ability to work independently and as part of a team.
  • Strong listening skills, empathy, patience, and a non-judgmental approach.
  • Ability to build rapport and trust with individuals from diverse backgrounds.
  • Understanding of behaviour change principles and motivational interviewing techniques.
  • Ability to access and utilise relevant resources and information.
  • Computer literacy and ability to use relevant software and systems.

Desirable

  • Qualified to NVQ level 2 in Health and Social Care
  • Efficiency in writing reports and presenting information in various formats to suit the audience.

Experience

Desirable

  • Experience working in a health and wellbeing environment
  • Experience of working within Primary Care
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Excellent communication, interpersonal, and motivational skills.
  • Knowledge of health and well-being principles, including nutrition, physical activity, and mental health.
  • Ability to work independently and as part of a team.
  • Strong listening skills, empathy, patience, and a non-judgmental approach.
  • Ability to build rapport and trust with individuals from diverse backgrounds.
  • Understanding of behaviour change principles and motivational interviewing techniques.
  • Ability to access and utilise relevant resources and information.
  • Computer literacy and ability to use relevant software and systems.

Desirable

  • Qualified to NVQ level 2 in Health and Social Care
  • Efficiency in writing reports and presenting information in various formats to suit the audience.

Experience

Desirable

  • Experience working in a health and wellbeing environment
  • Experience of working within Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newport & Central Primary Care Network

Address

Shawbirch Medical Centre

5 Acorn Way

Telford

Shropshire

TF50LW


Employer's website

https://newportandcentralpcn.gpweb.org.uk/ (Opens in a new tab)


Employer details

Employer name

Newport & Central Primary Care Network

Address

Shawbirch Medical Centre

5 Acorn Way

Telford

Shropshire

TF50LW


Employer's website

https://newportandcentralpcn.gpweb.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Lead

Cerian Watkins

cerian.watkins@nhs.net

01952981208

Details

Date posted

11 November 2025

Pay scheme

Other

Salary

£34,000 to £36,167 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

A5377-25-0003

Job locations

Shawbirch Medical Centre

5 Acorn Way

Telford

Shropshire

TF50LW


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