Go back
Riverside Surgery

Medical Receptionist / Patient Advisor

The closing date is 15 June 2025

Apply for this job

Job summary

An excellent opportunity to work in a busy, long established teaching GP Practice. The surgery is located in the centre of High Wycombe and delivers a primary health care service to over 11,200 patients, through our friendly, professional and experienced GP, nursing, wider clinical staff and administrative teams.

Main duties of the job

We are seeking a part time receptionist to join our team of 8 receptionists / administrators, in providing an efficient and caring front-line service to patients and other callers to the practice.

About us

We are a friendly & supportive training practice. Our team includes 5 x GP Partners, 2 x Salaried GP's, 4 x Nurse Practitioners, a Practice Nurse, a Health Care Assistant and a Pharmacist. All supported by an excellent administration team. We are actively involved with our PCN where we have the use of a range of healthcare professionals including First contact Physios, Paramedics, Pharmacists, Social Prescribing Link workers, Care Co-ordinators and a Mental Health Practitioner.

Details

Date posted

07 May 2025

Pay scheme

Other

Salary

Depending on experience From £12.50 / hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5367-25-0001

Job locations

George Street

High Wycombe

Buckinghamshire

HP11 2RZ


Job description

Job responsibilities

An excellent opportunity to work in a friendly, busy GP Practice.

We are currently looking to recruit an enthusiastic, hardworking and motivated Medical Receptionist / Patient Advisor to join our dedicated "Front Line Team".

Knowledge of General Practice and the EMIS Clinical System would be desirable but not essential as full training will be provided.

Applicants must have excellent Communication and Customer Service Skills, basic IT Skills and have the ability to work as part of an existing team in a calm and professional manner. You will be involved in all aspects of reception area work which will includes administrative tasks.

The job can be very pressured and is certainly not for the faint hearted.

You would be required to work a shift pattern of Monday, Wednesday and Friday mornings - 07:45 to 13:00. These are the ideal shifts we are advertising but we are happy to negotiate alternative shift patterns if required. Please let us know at the application stage if it differs to the above.

Job description

Job responsibilities

An excellent opportunity to work in a friendly, busy GP Practice.

We are currently looking to recruit an enthusiastic, hardworking and motivated Medical Receptionist / Patient Advisor to join our dedicated "Front Line Team".

Knowledge of General Practice and the EMIS Clinical System would be desirable but not essential as full training will be provided.

Applicants must have excellent Communication and Customer Service Skills, basic IT Skills and have the ability to work as part of an existing team in a calm and professional manner. You will be involved in all aspects of reception area work which will includes administrative tasks.

The job can be very pressured and is certainly not for the faint hearted.

You would be required to work a shift pattern of Monday, Wednesday and Friday mornings - 07:45 to 13:00. These are the ideal shifts we are advertising but we are happy to negotiate alternative shift patterns if required. Please let us know at the application stage if it differs to the above.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent, including Maths and English (C or above).

Desirable

  • Knowledge of General Practice and the EMIS Clinical System would be desirable but not essential, as full training will be provided.

Experience

Essential

  • Must have excellent communication skills, customer services skills, basic IT skills and have the ability to work as part of an existing team in a calm and professional manner.

Desirable

  • Experience of working in a GP Practice.
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent, including Maths and English (C or above).

Desirable

  • Knowledge of General Practice and the EMIS Clinical System would be desirable but not essential, as full training will be provided.

Experience

Essential

  • Must have excellent communication skills, customer services skills, basic IT skills and have the ability to work as part of an existing team in a calm and professional manner.

Desirable

  • Experience of working in a GP Practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Riverside Surgery

Address

George Street

High Wycombe

Buckinghamshire

HP11 2RZ


Employer's website

https://www.theriversidesurgeryhighwycombe.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Riverside Surgery

Address

George Street

High Wycombe

Buckinghamshire

HP11 2RZ


Employer's website

https://www.theriversidesurgeryhighwycombe.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Reception & Patient Services Manager

Dawn Fenwick

dawn.fenwick1@nhs.net

Details

Date posted

07 May 2025

Pay scheme

Other

Salary

Depending on experience From £12.50 / hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5367-25-0001

Job locations

George Street

High Wycombe

Buckinghamshire

HP11 2RZ


Privacy notice

Riverside Surgery's privacy notice (opens in a new tab)