Job summary
The postholder will join the established Proactive Care Team based from Victoria Park Health and Wellbeing Hub. The team comprises lead GPs, Occupational Therapist, Advanced Community Practitioner, Pharmacist, Pharmacy Technician and care co-ordiantors. The main aim of the role is to provide an on-the-day home visiting service to community and care home patients
Main duties of the job
The successful applicant will join the Proactive Care Team based from Victoria Park Health and Wellbeing Hub. The team supports patients in care homes and the community under the leadership of GPs and the clinical director. The service is being developed and the postholder would ideally have primary care experience with the ability to carry out the following:
- Assess and triage patients, including same day triage
- Advise patients on general healthcare
- Support the delivery of anticipatory care and end of life care plans and lead certain community services
- Provide an alternative model to urgent and same day home visits for the PCN and undertake clinical audits.
About us
Bridgwater Bay Primary Care Network (PCN) is the largest PCN in Somerset with 9 GP practices and a diverse population spread across town and rural locations.
As a PCN we are forward thinking, innovate and driven to deliver the best patient care for our population. This includes health population management, and this role ties in with supporting that and tracking the improvements we can make to patients lives.
Details
Date posted
05 August 2025
Pay scheme
Other
Salary
£40,000 to £45,000 a year pro-rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A5363-25-0003
Job locations
Victoria Park Health & Wellbeing Hub
Victoria Park Drive
Bridgwater
Somerset
TA6 7AS
Job description
Job responsibilities
Scope and purpose of the role
A Paramedic is authorised to undertake treatments and procedures for which they are trained, and which are within the College of Paramedic Guidelines in line with the Health Care Professions Council (HCPC) standards framework. The postholder will have access to appropriate clinical supervision and an appropriate named individual in the PCN to provide general advice and support on a day-to-day basis.
To deliver a high standard of patient care using advanced autonomous clinical skills with in-depth theoretical knowledge and evidence-based practice working with the support and guidance from the GPs and other Independent clinicians working within the PCN MDT.
To manage a clinical caseload and deal with presenting patients needs in both a PCN and general practice setting.
To provide clinical leadership where appropriate within the MDT, supporting other members of the team to develop and maintain clinical skills appropriate to your role and expertise.
Primary Duties and Areas of Responsibility
1. Assess and triage patients, including same day triage, and as appropriate provide definitive treatment or make necessary referrals to other members of the PCN or practice team.
2. Advise patients on general healthcare and promote self-management where appropriate, including signposting patients to other community or voluntary services and to self-care.
3. Be able to:
i. perform specialist health checks and reviews
ii. perform and interpret ECGs; alongside other results as appropriate
iii. perform investigatory procedures as required
iv. undertake the collection of pathological specimens including intravenous blood samples, swabs, etc.
v. perform investigatory procedures needed by patients and those requested by GPs and the wider PCN
vi. perform a domicillary (home) visit
4. Support the delivery of anticipatory care and end of life care plans and lead certain community services (e.g. monitoring blood pressure and diabetes risk of elderly patients living in sheltered housing).
5. Provide an alternative model to urgent and same day home visits for the PCN and undertake clinical audits.
6. Communicate at all levels across PCNs and other organisations, ensuring effective, patient-centred service.
7. Communicate proactively and effectively with all colleagues across the multidisciplinary team, attending and contributing to meetings as required and accepting referrals and referring to specialist services where appropriate.
8. Prescribe, issue and review medications as appropriate following policy, patient group directives, NICE (national) and local clinical guidelines and local care pathways. This will be done in accordance with evidence-based practice and national and practice protocols, and within scope of practice N.B relevant if possesses prescribing qualification only.
9. Assess, diagnose, plan, implement and evaluate treatment and or interventions and care for patients presenting with an undifferentiated diagnosis, and patients with complex needs within the clinical and domiciliary setting.
10. Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordingly
11. Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
12. Take an active part in achievement of contractual markers.
13. Implement and participate in vaccination programmes as appropriate.
Quality Requirements
The post-holder will strive to maintain quality within the PCN, and will:
14. Enhance own performance through continuous professional development, keep up to date with current evidence-based practice, and impart own knowledge and skills to PCN colleagues to meet the needs of the service.
15. Recognise and work within own competence and professional code of conduct as regulated by the HCPC and College of Paramedics.
16. Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
17. Participate in research and utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.
18. In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
19. Alert other team members to issues of quality and risk .
Administrative requirements
20. Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
21. Work in accordance with internal administrative systems relating to but not limited to the management of clinical data.
22. Send and receive written information on behalf of the patient, practice and PCN relating to the physical and social welfare of patients.
23. Work closely with other members of the MDT in the setting up and or improving of systems for monitoring and measuring performance against the PCN DES, QOF and any other relevant targets.
24. Ensure that all practice and organisational policies are fully implemented.
Training and Development
25. Participate in continuing professional development opportunities to keep up-to-date with evidence-based knowledge and competence in all aspects of the role to meet clinical governance guidelines for Continuing Professional Development (CPD) and a Personal Development Plan (PDP) utilising a reflective approach to Practice.
26. Undertake a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis and treatment where appropriate using the following means.
a. Audit of clinical practice
b. Significant event review / root cause analyses
c. Review of relevant literature
d. Research unusual symptoms and treatment options through consultation with general practitioners, and the wider MDT.
27. Promote and support a learning culture within the PCN MDT and assist in clinical instruction, mentoring and supervision of medical, nursing or physician associate students and other learners that may periodically be attached to the PCN and partner practices.
28. Contribute to regular multi-disciplinary, PCN and OHP educational meetings.
29. Undertake Audits, Appraisals and teaching and mentoring staff.
30. Participate in Multi-Disciplinary Protocol guideline development as appropriate.
31. Work closely with other clinical staff and administrative managers in the setting up and or improving of PCN and practice systems for monitoring and measuring performance against PCN DES targets.
Professional
32. Registration with Health Care Professions Council (HCPC) to be renewed every 2 years to maintain registration.
33. Undertake statutory and mandatory training as required by the organisation.
34. Demonstrate clinical leadership.
35. Pro-actively promote the role of the Paramedic within the PCN, practices and OHP and externally to key stakeholders and agencies.
36. Respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
37. Membership of the College of Paramedics Voluntary Register is not mandatory but desirable.
Communication and working relationships
Establish and maintain effective communication pathways with all OHP, PCN and Practice staff including MDT members such as pharmacists, Physician Associates, district nurses, modern matrons, health visitors etc.
Key Relationships
Key Working Relationships Internal:
Leader for the multi-disciplinary team.
GPs and General practice teams within the PCN
PCN Clinical Director
Multi-disciplinary team. members including but not exhaustive: Clinical Pharmacists, technicians, Physician Associates, Physios, Paramedics, Social Prescribing Link Workers, Care coordinators.
OHP clinical and non-clinical staff.
Key Working Relationships External:
GP practice and multi-disciplinary teams from neighbouring PCNs
Service providers
Social care Voluntary services
Patients/service users
Carers/relatives
Health and Safety/Risk Management
The post-holder must comply at all times with the organisation and Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.
The post-holder will comply with the Data Protection Act (1984), The General Data Protection Regulations (2018) and the Access to Health Records Act (1990).
The post-holder will comply with all necessary training requirements relevant to the role as identified by the organisation.
To assist the with investigating untoward incidents or near misses in accordance with the internal Significant Events.
Equality and Diversity
The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
Respect for Patient Confidentiality
The post-holder should always respect patient confidentiality and not divulge patient information unless sanctioned by the requirements of the role.
Special Working Conditions
This role requires you to travel between practices within the PCN and/or to make visits to patients who cannot attend the surgery. The post holder is required to hold a full, clean UK driving license and have access to a suitable vehicle with a valid MOT and covered by business insurance.
Job Description Agreement
This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder
Job description
Job responsibilities
Scope and purpose of the role
A Paramedic is authorised to undertake treatments and procedures for which they are trained, and which are within the College of Paramedic Guidelines in line with the Health Care Professions Council (HCPC) standards framework. The postholder will have access to appropriate clinical supervision and an appropriate named individual in the PCN to provide general advice and support on a day-to-day basis.
To deliver a high standard of patient care using advanced autonomous clinical skills with in-depth theoretical knowledge and evidence-based practice working with the support and guidance from the GPs and other Independent clinicians working within the PCN MDT.
To manage a clinical caseload and deal with presenting patients needs in both a PCN and general practice setting.
To provide clinical leadership where appropriate within the MDT, supporting other members of the team to develop and maintain clinical skills appropriate to your role and expertise.
Primary Duties and Areas of Responsibility
1. Assess and triage patients, including same day triage, and as appropriate provide definitive treatment or make necessary referrals to other members of the PCN or practice team.
2. Advise patients on general healthcare and promote self-management where appropriate, including signposting patients to other community or voluntary services and to self-care.
3. Be able to:
i. perform specialist health checks and reviews
ii. perform and interpret ECGs; alongside other results as appropriate
iii. perform investigatory procedures as required
iv. undertake the collection of pathological specimens including intravenous blood samples, swabs, etc.
v. perform investigatory procedures needed by patients and those requested by GPs and the wider PCN
vi. perform a domicillary (home) visit
4. Support the delivery of anticipatory care and end of life care plans and lead certain community services (e.g. monitoring blood pressure and diabetes risk of elderly patients living in sheltered housing).
5. Provide an alternative model to urgent and same day home visits for the PCN and undertake clinical audits.
6. Communicate at all levels across PCNs and other organisations, ensuring effective, patient-centred service.
7. Communicate proactively and effectively with all colleagues across the multidisciplinary team, attending and contributing to meetings as required and accepting referrals and referring to specialist services where appropriate.
8. Prescribe, issue and review medications as appropriate following policy, patient group directives, NICE (national) and local clinical guidelines and local care pathways. This will be done in accordance with evidence-based practice and national and practice protocols, and within scope of practice N.B relevant if possesses prescribing qualification only.
9. Assess, diagnose, plan, implement and evaluate treatment and or interventions and care for patients presenting with an undifferentiated diagnosis, and patients with complex needs within the clinical and domiciliary setting.
10. Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordingly
11. Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
12. Take an active part in achievement of contractual markers.
13. Implement and participate in vaccination programmes as appropriate.
Quality Requirements
The post-holder will strive to maintain quality within the PCN, and will:
14. Enhance own performance through continuous professional development, keep up to date with current evidence-based practice, and impart own knowledge and skills to PCN colleagues to meet the needs of the service.
15. Recognise and work within own competence and professional code of conduct as regulated by the HCPC and College of Paramedics.
16. Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
17. Participate in research and utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.
18. In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
19. Alert other team members to issues of quality and risk .
Administrative requirements
20. Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
21. Work in accordance with internal administrative systems relating to but not limited to the management of clinical data.
22. Send and receive written information on behalf of the patient, practice and PCN relating to the physical and social welfare of patients.
23. Work closely with other members of the MDT in the setting up and or improving of systems for monitoring and measuring performance against the PCN DES, QOF and any other relevant targets.
24. Ensure that all practice and organisational policies are fully implemented.
Training and Development
25. Participate in continuing professional development opportunities to keep up-to-date with evidence-based knowledge and competence in all aspects of the role to meet clinical governance guidelines for Continuing Professional Development (CPD) and a Personal Development Plan (PDP) utilising a reflective approach to Practice.
26. Undertake a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis and treatment where appropriate using the following means.
a. Audit of clinical practice
b. Significant event review / root cause analyses
c. Review of relevant literature
d. Research unusual symptoms and treatment options through consultation with general practitioners, and the wider MDT.
27. Promote and support a learning culture within the PCN MDT and assist in clinical instruction, mentoring and supervision of medical, nursing or physician associate students and other learners that may periodically be attached to the PCN and partner practices.
28. Contribute to regular multi-disciplinary, PCN and OHP educational meetings.
29. Undertake Audits, Appraisals and teaching and mentoring staff.
30. Participate in Multi-Disciplinary Protocol guideline development as appropriate.
31. Work closely with other clinical staff and administrative managers in the setting up and or improving of PCN and practice systems for monitoring and measuring performance against PCN DES targets.
Professional
32. Registration with Health Care Professions Council (HCPC) to be renewed every 2 years to maintain registration.
33. Undertake statutory and mandatory training as required by the organisation.
34. Demonstrate clinical leadership.
35. Pro-actively promote the role of the Paramedic within the PCN, practices and OHP and externally to key stakeholders and agencies.
36. Respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
37. Membership of the College of Paramedics Voluntary Register is not mandatory but desirable.
Communication and working relationships
Establish and maintain effective communication pathways with all OHP, PCN and Practice staff including MDT members such as pharmacists, Physician Associates, district nurses, modern matrons, health visitors etc.
Key Relationships
Key Working Relationships Internal:
Leader for the multi-disciplinary team.
GPs and General practice teams within the PCN
PCN Clinical Director
Multi-disciplinary team. members including but not exhaustive: Clinical Pharmacists, technicians, Physician Associates, Physios, Paramedics, Social Prescribing Link Workers, Care coordinators.
OHP clinical and non-clinical staff.
Key Working Relationships External:
GP practice and multi-disciplinary teams from neighbouring PCNs
Service providers
Social care Voluntary services
Patients/service users
Carers/relatives
Health and Safety/Risk Management
The post-holder must comply at all times with the organisation and Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.
The post-holder will comply with the Data Protection Act (1984), The General Data Protection Regulations (2018) and the Access to Health Records Act (1990).
The post-holder will comply with all necessary training requirements relevant to the role as identified by the organisation.
To assist the with investigating untoward incidents or near misses in accordance with the internal Significant Events.
Equality and Diversity
The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
Respect for Patient Confidentiality
The post-holder should always respect patient confidentiality and not divulge patient information unless sanctioned by the requirements of the role.
Special Working Conditions
This role requires you to travel between practices within the PCN and/or to make visits to patients who cannot attend the surgery. The post holder is required to hold a full, clean UK driving license and have access to a suitable vehicle with a valid MOT and covered by business insurance.
Job Description Agreement
This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder
Person Specification
Qualifications
Essential
- BSc in a training programme approved by the College of Paramedics
- Health & Care Professions Council (HCPC) registration
- able to operate at an advanced level of clinical practice
- Framework for Higher Education Qualification (FHEQ) Level 7 or Scottish Credit and Qualifications Framework (SCOF) Level 11
- 2 years post registration
- Driving License and access to a vehicle
Desirable
- Pre-reg MSc in a training programme approved by the College of Paramedics
- non-medical prescribing qualification
- Full UK driving license
- Evidence of verification against the paramedic primary care roadmap
- Five years post registration
- Non-Medical Prescriber
- Vaccination Qualifications
- Membership of the College of Paramedics
- BLS trainer
- Advanced Clinical Practitioner
Experience
Essential
- experience in managing a designated caseload using theoretical and practical experience, completing assessments, planning, implementing interventions, and evaluating outcomes aligned to care plans
- working knowledge of the NHS, principles and values
- ability to write comprehensive clinical notes, implement and evaluate care plans
- experience of working in primary card
Desirable
- working towards advanced clinical practitioner status
- mentorship or supervisory skills training
- be aware of data protection (GDPR) and confidentiality issues particularly within a PCN
- cognitive behavioural and motivational interviewing approaches / skills
- minor illness management
- Telephone triage
- Chronic Disease Management
Analysis Skills
Essential
- ability to analyse and interpret complex/ often incomplete information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
Desirable
- experience of working within a primary care setting
- evidence of working across organisational boundaries within health and social care
- independent thinker with good judgement, problem-solving and analytical skills
- Experience of clinical audit
Communication
Essential
- excellent interpersonal and organisational skills
- excellent interpersonal and communication skills, able to influence and persuade others articulating a balanced view and able to constructively question information
- ability to negotiate effectively
- build effective relationships with a range of stakeholders which are based on openness, honesty trust and confidence
Desirable
- Clear communicator excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- evidence of success in efficient and effective project and programme management
- evidence of inspiring and motivating teams with the ability to communicate passionately, effectively and persuasively across a diverse set of stakeholders
Personal Attributes
Essential
- strong and inspirational leadership
- ability to co-ordinate and prioritise workloads able to multi-task as well as be selfdisciplined and highly motivated
- commitment to quality and best practice
- Flexible and adaptable
- Team player
- Willingness to attend meetings when required
- Smart and presentable
- A polite and helpful manner
- Honesty and Integrity
- A mature and responsible attitude to work
Desirable
- high degree of personal credibility, emotional intelligence, patience and flexibility
- ability to cope with unpredictable situations
- confident in facilitating and challenging others
- demonstrates a flexible approach in order to ensure patient care is delivered
Person Specification
Qualifications
Essential
- BSc in a training programme approved by the College of Paramedics
- Health & Care Professions Council (HCPC) registration
- able to operate at an advanced level of clinical practice
- Framework for Higher Education Qualification (FHEQ) Level 7 or Scottish Credit and Qualifications Framework (SCOF) Level 11
- 2 years post registration
- Driving License and access to a vehicle
Desirable
- Pre-reg MSc in a training programme approved by the College of Paramedics
- non-medical prescribing qualification
- Full UK driving license
- Evidence of verification against the paramedic primary care roadmap
- Five years post registration
- Non-Medical Prescriber
- Vaccination Qualifications
- Membership of the College of Paramedics
- BLS trainer
- Advanced Clinical Practitioner
Experience
Essential
- experience in managing a designated caseload using theoretical and practical experience, completing assessments, planning, implementing interventions, and evaluating outcomes aligned to care plans
- working knowledge of the NHS, principles and values
- ability to write comprehensive clinical notes, implement and evaluate care plans
- experience of working in primary card
Desirable
- working towards advanced clinical practitioner status
- mentorship or supervisory skills training
- be aware of data protection (GDPR) and confidentiality issues particularly within a PCN
- cognitive behavioural and motivational interviewing approaches / skills
- minor illness management
- Telephone triage
- Chronic Disease Management
Analysis Skills
Essential
- ability to analyse and interpret complex/ often incomplete information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
Desirable
- experience of working within a primary care setting
- evidence of working across organisational boundaries within health and social care
- independent thinker with good judgement, problem-solving and analytical skills
- Experience of clinical audit
Communication
Essential
- excellent interpersonal and organisational skills
- excellent interpersonal and communication skills, able to influence and persuade others articulating a balanced view and able to constructively question information
- ability to negotiate effectively
- build effective relationships with a range of stakeholders which are based on openness, honesty trust and confidence
Desirable
- Clear communicator excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- evidence of success in efficient and effective project and programme management
- evidence of inspiring and motivating teams with the ability to communicate passionately, effectively and persuasively across a diverse set of stakeholders
Personal Attributes
Essential
- strong and inspirational leadership
- ability to co-ordinate and prioritise workloads able to multi-task as well as be selfdisciplined and highly motivated
- commitment to quality and best practice
- Flexible and adaptable
- Team player
- Willingness to attend meetings when required
- Smart and presentable
- A polite and helpful manner
- Honesty and Integrity
- A mature and responsible attitude to work
Desirable
- high degree of personal credibility, emotional intelligence, patience and flexibility
- ability to cope with unpredictable situations
- confident in facilitating and challenging others
- demonstrates a flexible approach in order to ensure patient care is delivered
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bridgwater Bay Primary Care Network
Address
Victoria Park Health & Wellbeing Hub
Victoria Park Drive
Bridgwater
Somerset
TA6 7AS
Employer's website
https://www.bridgwaterbayhealth.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Bridgwater Bay Primary Care Network
Address
Victoria Park Health & Wellbeing Hub
Victoria Park Drive
Bridgwater
Somerset
TA6 7AS
Employer's website
https://www.bridgwaterbayhealth.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Details
Date posted
05 August 2025
Pay scheme
Other
Salary
£40,000 to £45,000 a year pro-rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A5363-25-0003
Job locations
Victoria Park Health & Wellbeing Hub
Victoria Park Drive
Bridgwater
Somerset
TA6 7AS
Supporting documents
Privacy notice
Bridgwater Bay Primary Care Network's privacy notice (opens in a new tab)