Job summary
Are you currently working in health care and looking for a new challenge? Rugby Health PCN are looking
to expand our team of GP Assistants - you'll be passionate about healthcare and looking to make a real difference by improving the patient experience in the surgery.
The GP Assistant position is designed to support our GPs and the smooth running of clinics by covering administrative tasks and, if needed, some basic clinical duties, enabling them to make the best use of consultation time and improve the patient experience.
Our ideal candidates will have experience of working in a health or social care setting and be able to demonstrate an excellent understanding of patient care needs, sound administrative skills, and be competent in the use of Microsoft Office applications.
As you will be solely practice based at one of our 12 GP Practices, you will report to the Practice Manager, and be part of the Practice
team, with a dedicated GP clinical mentor (during training period, for applicants who have not completed the Competency Framework).
Interviews will take place w/c 27th May
Main duties of the job
Forming part of our multi-disciplinary, primary-care team and contributing to the smooth running of the
surgery, typical duties will include:
Arranging appointments, referrals, tests and follow-up appointments of patients for example:
Completing simple clinical observations /investigations as directed locally, such as dipstick
urine, taking blood pressure, ECG, phlebotomy.
Supporting the GP with immunisations/wound care.
Preparing patients prior to going in to see the GP, taking a brief history and basic readings
in readiness for the GP appointment.
Completing basic (non-opinion) forms and core elements of some forms for the GP to
approve and sign such as insurance forms, mortgage, and benefits agency forms etc.
Explaining treatment procedures to patients.
Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone to
ask advice or arrange admission while the GP can continue with their consultation(s);
Sorting clinical post and prioritising for the GP. Signposting some post to other members
of staff; and extracting information from clinical letters that needs coding; adding this to
patient notes.
Supporting with QOF reviews
Other duties may also be added where they are required by the individual practice and after appropriate training has been undertaken.
About us
Right to work checks
All applicants invited for interview will need to prove their right to work in the UK at the interview stage
We are not able to offer sponsorship for this role.
Rugby Health is a private company limited by shares, wholly
owned by all the Rugby GP practices. As a GP led organisation, we represent 12
GP practice shareholders and cover over 125,000 patients. We describe our work as building on the core
of current primary care services and enable greater provision of proactive,
personalised, coordinated and more integrated health and social care. Our aim
is to move from reactively providing appointments to proactively caring for the
people and communities we serve.
Why Work For Us?
On-site parking at GP practices
Flexible hours and working arrangements considered from day 1
(minimum of 4 days per week for part-time)
Dynamic and adaptable team
Training and support, enabling you to develop within the role as you will be actively supported to complete the required GPA Skills Certificate, which is a 6-9 month competency based framework. This may be delivered in-house through the individual practice, or as part of an accredited programme.
Job description
Job responsibilities
Duties and Responsibilities
Arranging appointments, referrals, tests and follow-up appointments of patients for example:
Completing simple clinical observations /investigations as directed locally, such as dipstick urine, taking blood pressure, ECG, phlebotomy.
Supporting the GP with immunisations/wound care.
Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, and benefits agency forms etc.
Explaining treatment procedures to patients.
Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s);
Sorting clinical post and prioritising for the GP. Signposting some post to other members of staff; and extracting information from clinical letters that needs coding; adding this to patient notes.
Supporting with QOF reviews.
Track and record evidence of experience against the national competency framework.
Inform the lead GP of any concerns regarding their role and request professional development as needed.
Be aware of their own professional boundaries and what to do when they are reached.
Participate in an annual individual performance review.
Any other duties as may be requested by the Clinical Lead or Operations Director of the PCN
If required by the Practice, duties can include:
Assisting the practice management team with ordering supplies, liaising with vaccinemanufacturers, taking minutes of practice meetings
Assisting the digital scanning team with clinical correspondence filing
Assisting the reception team at busy times with arriving patients, booking appointments forpatients, retrieving paperwork for collection.Supporting the prescription clerk team withrepeat prescription requests.
Assisting the medical reports team with Subject Access Requests and preparing notes/reportsfor clinicians to process.
With more training and where required by the Practice:
Processing clinical results relating to breast screening and cervical screening and other nationalscreening programmes.
Summarising medical records for newly registered patients (Read/Snomed codes)
Summarising basic incoming clinical correspondence
Job description
Job responsibilities
Duties and Responsibilities
Arranging appointments, referrals, tests and follow-up appointments of patients for example:
Completing simple clinical observations /investigations as directed locally, such as dipstick urine, taking blood pressure, ECG, phlebotomy.
Supporting the GP with immunisations/wound care.
Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, and benefits agency forms etc.
Explaining treatment procedures to patients.
Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s);
Sorting clinical post and prioritising for the GP. Signposting some post to other members of staff; and extracting information from clinical letters that needs coding; adding this to patient notes.
Supporting with QOF reviews.
Track and record evidence of experience against the national competency framework.
Inform the lead GP of any concerns regarding their role and request professional development as needed.
Be aware of their own professional boundaries and what to do when they are reached.
Participate in an annual individual performance review.
Any other duties as may be requested by the Clinical Lead or Operations Director of the PCN
If required by the Practice, duties can include:
Assisting the practice management team with ordering supplies, liaising with vaccinemanufacturers, taking minutes of practice meetings
Assisting the digital scanning team with clinical correspondence filing
Assisting the reception team at busy times with arriving patients, booking appointments forpatients, retrieving paperwork for collection.Supporting the prescription clerk team withrepeat prescription requests.
Assisting the medical reports team with Subject Access Requests and preparing notes/reportsfor clinicians to process.
With more training and where required by the Practice:
Processing clinical results relating to breast screening and cervical screening and other nationalscreening programmes.
Summarising medical records for newly registered patients (Read/Snomed codes)
Summarising basic incoming clinical correspondence
Person Specification
Qualifications
Essential
- Grade A-C in GCSE Maths and English, or
- equivalent
Desirable
- GPA Certificate
- Other relevant qualification i.e Level 3
- Diploma in Health and Social Care or
- equivalent or Care Certificate
Knowledge and Skills
Essential
- A good knowledge of primary care/community health /social care
- systems
- Ability to communicate effectively and professionally with both patients and colleagues
- Ability to work with confidential sensitive information and understand boundaries
- Competent in the use of Microsoft Office
- applications
Desirable
- Awareness of medical terminology
- Ability to think on feet
- Knowledge of referral processes within primary care
- Knowledge of clinical coding
Experience
Essential
- Experience of working in general practice/primary care or healthcare
- setting
- Administrative experience and good organisational skills
- Experience of handling data with a high level of accuracy
Desirable
- Competence in full Health Care Assistant duties
- Experience in using EMIS
- Experience of carrying out ECGs, phlebotomy and lifestyle checks
Personal Attributes
Essential
- Demonstrates values and behaviours that promote collaborative working
- Able to apply confidentiality, tact and diplomacy in conducting the duties required of this role
- Able to operate independently
- Can manage a workload effectively
- Willing to work in the best interest of the patient
- Compassionate and positive attitude
Person Specification
Qualifications
Essential
- Grade A-C in GCSE Maths and English, or
- equivalent
Desirable
- GPA Certificate
- Other relevant qualification i.e Level 3
- Diploma in Health and Social Care or
- equivalent or Care Certificate
Knowledge and Skills
Essential
- A good knowledge of primary care/community health /social care
- systems
- Ability to communicate effectively and professionally with both patients and colleagues
- Ability to work with confidential sensitive information and understand boundaries
- Competent in the use of Microsoft Office
- applications
Desirable
- Awareness of medical terminology
- Ability to think on feet
- Knowledge of referral processes within primary care
- Knowledge of clinical coding
Experience
Essential
- Experience of working in general practice/primary care or healthcare
- setting
- Administrative experience and good organisational skills
- Experience of handling data with a high level of accuracy
Desirable
- Competence in full Health Care Assistant duties
- Experience in using EMIS
- Experience of carrying out ECGs, phlebotomy and lifestyle checks
Personal Attributes
Essential
- Demonstrates values and behaviours that promote collaborative working
- Able to apply confidentiality, tact and diplomacy in conducting the duties required of this role
- Able to operate independently
- Can manage a workload effectively
- Willing to work in the best interest of the patient
- Compassionate and positive attitude
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
